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Old 04-12-2014, 01:20 PM   #1
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Chrysler Canada Warranty....

Anyone know how to get a hold of Chrysler Canada personally for warranty info without having to go through a dealership? Here is a little information...

We bought a 2010 JKU sahara a month and a half ago through a dealership. Two weeks ago it started making noise while we were on a trip to the coast (BC). Took it in to a dealership and they gave us a loner to get home. Poor girl needs a new engine, because there is damage to cylinder 2. It's been two weeks, and they still have no answer from Chrysler Canada (apparently). Seriously, how long does it take to get the go ahead from them?!? They already inspected it and found no evidence of abuse (and we don't abuse our girl anyway, love her too much), so I'm not worried there. I am so frustrated and disappointed because we are making payments on a jeep that is collecting dust at a dealership that doesn't give to craps if they have your vehicle for a week or a year. Anyone have any avenues I can explore?? I have already called Chrysler customer service and got no help or answers from them. Wish I could have taken it to my local dealer, I deal with them almost daily through work, and I know I wouldn't have had as many issues with them as I am with this other dealership.

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Old 04-12-2014, 08:18 PM   #2
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Maybe your local service manager can call the other dealer and get the skinny for ya. Just a thought.

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Old 04-12-2014, 08:50 PM   #3
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I called the dealership a week ago and they said there wasn't much they could do. Im gonna try talking to the service manager I didnt talk to him last time. Im bought ready to pull the lawyer card im so fed up.
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Old 04-14-2014, 02:26 PM   #4
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So went in and talked to the local dealer and they couldnt get the skinny. Apparently waiting on chrysler canada... it will be 3 weeks tomorrow I haven't had my baby
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*~*~*~Living in a Redneck's Paradise~*~*~*
2010 JKU Sahara
Future upgrades:


3'' lift, 35'' bfg mud terrains, smittybilt stinger, poision spyder diff covers, window light bar, warn winch
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Old 04-15-2014, 07:45 PM   #5
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Finally got some answers after three weeks. Chrysler wants copies of maintainance records since the engine was replaced the last time. I've owned it a month I don’t have those. I will let the dealerships sort thay out between themselves. Was hoping to have it back by the long weekend..sigh..
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*~*~*~Living in a Redneck's Paradise~*~*~*
2010 JKU Sahara
Future upgrades:


3'' lift, 35'' bfg mud terrains, smittybilt stinger, poision spyder diff covers, window light bar, warn winch
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Old 04-16-2014, 08:36 PM   #6
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I had the same issue with my Subaru. Sadly I have a lawyer involved, hopefully Chrysler is better for you.
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Old 04-26-2014, 03:30 PM   #7
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Good News!!!! Finally got approval on a new engine for the Jeep! Should be ready next week! Thank goodness!!!!!!!!!!!!!!
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Old 04-26-2014, 04:02 PM   #8
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Great news.
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Old 05-06-2014, 01:08 AM   #9
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Picked her up today! !!!

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*~*~*~Living in a Redneck's Paradise~*~*~*
2010 JKU Sahara
Future upgrades:


3'' lift, 35'' bfg mud terrains, smittybilt stinger, poision spyder diff covers, window light bar, warn winch
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