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Old 05-02-2011, 11:08 PM   #31
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Hurray to Quad for joining this conversation.

Here's what I mean about insider information, fellow Forum fanatics: you get detailed shipping information from the manufacturer, and detailed on-the-shelf information from the big-guy retailer.

As of this moment, you are more in-the-know about the status of our new NX tops than -anyone- else in the world.
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Old 05-03-2011, 12:28 AM   #32
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So I should switch to black instead of Khaki? I wonder how bad it will look. I have a tan looking maybe goldish wrangler.
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Old 05-03-2011, 06:50 AM   #33
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I called Quadratec yesterday to see if they had any 54720-35's. Cust Serv rep told me May 18th is when they are supposed to get them in. I placed an order with 4WD on the 25th & am also an impatient person. Heard someone got one from Quad, so I called & that's what they told me.

I thought about canceling & getting the plain old Supertop, but the NX just looks way too sweet! & for only a few $ more, I can wait a couple more weeks. I had driven a Dodge Ram before getting the TJ, so I'm use to just rolling the windows down anyway.

Way to keep us informed guys! It is much appreciated & will no doubt get you more business. Quad, please keep us updated on this issue as Geoff has!!

Anyway to get 4WD in on this forum too?!
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Old 05-03-2011, 01:47 PM   #34
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I have been on hold with Bestop for more then fifteen minutes now. This is as bad as J.C. Whitney.
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Old 05-03-2011, 02:08 PM   #35
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Angry

Quote:
Originally Posted by Geoff@Bestop View Post
These are dates for new Bestop products. I'll come back her and update.

Updated April 15, 2011

ALREADY SHIPPING:

TJ Supertop NX, 54720 8-Apr
TJ Unlimited Supertop NX, 54721 31-Mar
YJ Supertop NX, 54601 15-Feb


TJ TrekTop NX, 56820 28 Mar
TJ Unlimited TrekTop NX, 56821 18-Mar

UPCOMING:

JK Supertop NX, 54722 7-Jun
JK Unltd Supertop NX, 54723 20-May

JK TrekTop NX, 56822 TBD
JK Unltd TrekTop NX, 56823 20-May

After a long drawn out boring hold waiting for someone at Bestop I was just told that they have less then 60 of the Supertop NX coming for the middle of May. The problem she said is they have more then 60 orders making those already spoken for. It will be June "Give or take a week" before retailers start to see. So I will be lucky if I have a soft top by July maybe even August.

Great job having a state of the art assembly plant in Mexico. Why build a plant to produce something in Mexico when no one is around to work there? If you wanted your products to be built by someone from Mexico you should have just built it in the south west USA across the street from a Home Depot.

I am regretting this purchase already.
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Old 05-03-2011, 02:51 PM   #36
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I feel your pain! Just got off the phone with 4WD and I found out that even though I was #2 on the LJ Trektop list and was told last week that mine should be delievered to me the end of last week, that the 1st shipment already went out and that mine is now back ordered until mid this month. Good news is that I am now #1 in line but WTF! Does that mean 4WD only received 1 LJ Trektop? I too am starting to get pretty pissed. You can go through my post history in the NX threads and see what I wrote every time I spoke with someone at 4WD to when they said I was getting mine. On top of that I ordered a set of extended sway bar links on the same order and they are holding those until they ship the top. Its looking like 4WD may loose a customer pretty dam soon because there is no way in hell that they only shipped out 1 top.
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Old 05-03-2011, 02:55 PM   #37
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Dont forget someone did have the great idea to import these things from Mexico. They may have well just kissed their quality and timing good buy.
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Old 05-03-2011, 02:57 PM   #38
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And if I knew I was going to be stuck with a hard top all summer I would have invested the $700 in a loud stereo system and at least have been happy, and not had $700 sitting on my credit card with nothing to show for it.
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Old 05-03-2011, 03:09 PM   #39
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I still dont blame Bestop......just the people at the retail companies that cant pull their head out from their A$$
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Old 05-03-2011, 04:10 PM   #40
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the only thing i am pissed about is that i had no idea these weren't even shipping yet until i read the thread on this forum, a couple of days after I placed my order. orded mine from 4WD & think they should really make a mention that they are pre-order at this point.

i am still looking forward to getting the top that i bought. my credit card has not yet been charged for mine. it sounds like it has some great new features that the normal supertop does not, & for $50 extra bucks i think it was, is well worth it to me.
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Old 05-03-2011, 05:40 PM   #41
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Thanks for the insight on shipping dates Geoff. My Supertop NX order with 4WD.com finally changed to a Processed status today (no tracking number so I guess it's a drop-ship).
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Old 05-03-2011, 05:46 PM   #42
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At least someone is seeing results. I do not mean to sound like Veruka Salt but I want it Daddy, I want my Besttop Supertop NX now Daddy! I want it NOW!!!!!!
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Old 05-06-2011, 05:55 AM   #43
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Venders on other sites are saying there has baeen another shift on the JK and JKU TrekTop NX, please tell me that isn't the case.
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Old 05-06-2011, 10:20 AM   #44
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Quote:
Originally Posted by GrmnCrsNBr View Post
Venders on other sites are saying there has baeen another shift on the JK and JKU TrekTop NX, please tell me that isn't the case.
Reading again it sounds like he was just talkig about the JK 2DR but couldnt remember.
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Old 05-10-2011, 09:57 AM   #45
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Quote:
Originally Posted by Austen View Post
After a long drawn out boring hold waiting for someone at Bestop I was just told that they have less then 60 of the Supertop NX coming for the middle of May. The problem she said is they have more then 60 orders making those already spoken for. It will be June "Give or take a week" before retailers start to see. So I will be lucky if I have a soft top by July maybe even August.

Great job having a state of the art assembly plant in Mexico. Why build a plant to produce something in Mexico when no one is around to work there? If you wanted your products to be built by someone from Mexico you should have just built it in the south west USA across the street from a Home Depot.

I am regretting this purchase already.

When did you order your Supertop NX?
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Old 05-10-2011, 10:41 AM   #46
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Called 4wd.com this morning just to see what my wait "may" be. I thought that would be a better use of my time instead of obsessively checking my order status every hour on the hour. The lady I spoke with in customer service said they should be receiving the Supertop NX around May 20 and shipping after that.

I placed my order on April 11, which is pretty late all things considered.

A friend of mine has offered to loan me his old top, hardware included, since he just got the Sunrider.

We've finally had 2 straight days of sun with a few more forecasted. Consequently I'm going to take the hard top off tonight, put it in storage and pray it doesn't rain much until my buddy changes tops on his jeep.
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Old 05-10-2011, 11:02 AM   #47
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Called 4wd as well, my current date is June 24th now, if this slips again I'll be happy to not run this top until next year, if at all. Halfway through summer I get a top I preordered that was supposed to come out in April, pretty bad business practices.
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Old 05-10-2011, 11:38 AM   #48
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Well just found out the reason that I never received my top even though I was #2 on the LJ list. Mine will be shipping from their FL warehouse and for some reason all of the 1st batch was sent to the Ohio warehouse so I was skipped despite the fact that I ordered mine months ago......
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Old 05-10-2011, 11:47 AM   #49
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Oh and new update......they are now saying first week of June to get my top.
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Old 05-10-2011, 11:44 PM   #50
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Im canceling my order and never buying products by bestop ever again....(no offense to geoff)
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Old 05-11-2011, 09:05 AM   #51
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I'm getting June now too...
the thing is is I bought this top in March JTD.com told me 10 days so I went ahead and sold my hardtop on the 8th day... only to be without a top (bikini only) this whole time... the ol'TJ has been through rain, tornados, hail and more rain. Definatly a poster child for what a Jeep can take. But I still want my soft top now!
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Old 05-13-2011, 05:24 PM   #52
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Im canceling my order and never buying products by bestop ever again....(no offense to geoff)
No offense taken. Keep in mind that we make money - we ONLY make money - when we sell you a product.

And, we're smart enough to realize what time of year lots of people buy soft tops.

So don't think this is some sort of mean trick or evil plan, that requires your never-ending vengeance. Trust me, if we could ship this JK top, we would ship this JK top.
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Old 05-19-2011, 10:19 AM   #53
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I am pleased to announce that Quadratec called me to report that I will have a tracking number shortly. I should have my Supertop NX in Khaki Diamond in a couple business days.

Now if it ever stops raining here in Connecticut I will remove my hard top for the season and I will install the NX. I hope it fits well. I know some guys in the south had bad fits, but they got straightened out once it got in to the 80's. I am lucky if I see Sunshine and 80 before July. I need to pack up The Wranglenater and move south. Anyone know of any inexpensive real estate south of Kentucky?
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Old 05-24-2011, 03:23 PM   #54
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Well another update.....just got off the phone with 4wd and they are saying at least another 3 weeks until it arrives at my door. Now Im really starting to get fired up since I keep seeing all these posts on various forums of people with their tops that ordered them well after I ordered mine.
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Old 05-24-2011, 04:30 PM   #55
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Quote:
Originally Posted by Jp90Talon View Post
Well another update.....just got off the phone with 4wd and they are saying at least another 3 weeks until it arrives at my door. Now Im really starting to get fired up since I keep seeing all these posts on various forums of people with their tops that ordered them well after I ordered mine.
Please keep us all informed! I too ordered mine from 4wd but more recently then you (May 2nd). I'm just hoping to get it before Christmas....
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Old 05-24-2011, 08:58 PM   #56
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I got the following today from 4wd in regard to Supertop NX ordered 5/6/2011:


We are expecting a shipment in late this week. Once we get it in here we will get it shipped to you. Hopefully around the beginning of next week.
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Old 05-24-2011, 09:13 PM   #57
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Originally Posted by JKromberg View Post
I got the following today from 4wd in regard to Supertop NX ordered 5/6/2011:


We are expecting a shipment in late this week. Once we get it in here we will get it shipped to you. Hopefully around the beginning of next week.
Keep your fingers crossed and your expectations low. I had been hearring the same for well over a month.
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Old 05-25-2011, 09:55 PM   #58
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Cancelled Trektop NX order which I placed on March 16. Tired of the delays. Can't miss something you never had....
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Old 05-26-2011, 12:45 AM   #59
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Quadratec has the Trektop NX tops on their summer section of the site with a availability date of mid June. Supertop NX at the end of July.
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Old 05-26-2011, 09:53 AM   #60
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Buddy of mine installed his new top (sunrider) and so loaned me his old top which is beaten to death but still keeps the water out.

While I WISH I had my Supertop NX, I can now stop obsessing about it....a little. So maybe I'll check my order status every other day instead of 3x a day .
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