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Old 08-08-2013, 01:06 PM   #301
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Originally Posted by redskinswin View Post
This company came out swinging with its support but seems to have fallen of the earth lately in responding quickly here. I love the prices so I called the number. Not able to get what I need but would like to see a better response here. (PM has gone unanswered)
They are having issues getting someone full time on the forums. Zach was here for a while then disappeared an then they got someone else for maybe a week or two now they are gone as well it seems. Hopefully things will come back around
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Old 08-16-2013, 01:44 PM   #302
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Still waiting
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Old 08-16-2013, 08:34 PM   #303
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Yeah, same here...looks like they just got up and left.
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Old 08-20-2013, 01:14 PM   #304
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Do you offer a Military discount??? If not, the WF discount will do; please send it to me.

Thanks,

Shane
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Old 08-20-2013, 01:37 PM   #305
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Hey guys,

We've answered all of the private messages to-date, so let us know if anyone is waiting on a reply. We're working feverishly to get someone in here to run the forums for us, so we'll be back to normal soon.

Keep in mind that we have a full team of Jeep Experts that are here on the phone each day to help you from 9AM EST until 8PM EST. You can give them a shout and get immediate assistance. Their number is 1-800-988-4605.

We really do appreciate your understanding. We love our friends here at Wrangler Forum and want to hook you guys up with the best prices and service possible.

Quote:
Originally Posted by big_slacker View Post
^^ Still around? I shot you a PM about wanting to buy a dirty dog shade. Have over 25 posts, just looking for a code so I can order as soon as I get it.
I shot you over the discount and we can definitely hook you up with a great price on Dirty Dog products. Let me know if you need any help with selecting it or give one of our Jeep Experts a call any time and they'll hook you up! In the meantime, you should have a nice little discount sitting in your inbox!

Quote:
Originally Posted by redskinswin View Post
This company came out swinging with its support but seems to have fallen of the earth lately in responding quickly here. I love the prices so I called the number. Not able to get what I need but would like to see a better response here. (PM has gone unanswered)
We're still trying to find a Jeep Expert that wants to be a forums rep for us full-time at our HQ right outside of Philly. In the meantime, our Jeep Experts are here every day from 9AM-8PM at 1-800-988-4605. They can definitely help out with anything at all!

I'll be filling in here on the forums, so feel free to PM away. We've answered all of the PM's that have made it to our inbox!

Quote:
Originally Posted by paynewp View Post
I agree, I like their prices. I have ordered from them in the past and it was great. PM'ed for the discount code and still no reply.
I don't have any PM from you in my inbox, but I went ahead and just shot you over a great deal. Thanks for reaching out to us!

Quote:
Originally Posted by OffRoadCam09 View Post
They are having issues getting someone full time on the forums. Zach was here for a while then disappeared an then they got someone else for maybe a week or two now they are gone as well it seems. Hopefully things will come back around
^ This! We're working on it. The good news is that our team is here everyday via phone. We're really picky about making sure we bring someone in that's going to be the best person for our friends here at WF. We can't have someone slackin' on the job. Ironically, it probably seems like we're doing that right now. I promise, help is on the way. We really appreciate you guys as our customers!

Quote:
Originally Posted by CPT_D View Post
Do you offer a Military discount??? If not, the WF discount will do; please send it to me.

Thanks,

Shane
Shane,

First - thank you for your service to the country. We are a local American-run business and it's because of the dedication of men and women like yourself, that we can all enjoy our hobby of Jeeping!

Second, we definitely offer a Military discount. Just give our Jeep experts a call and they'll have you use your military email. Thanks again for everything you do and we hope we can give back just a little bit by saving you some cash on the things you enjoy!

Chris
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Old 09-17-2013, 04:47 PM   #306
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Looking to place an order today, please PM me the code.
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Old 09-25-2013, 08:31 PM   #307
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Hi Chris,
I sent a PM this morning requesting the discount code, but haven't heard back yet so thought I would post the items I'm looking for here.
I need the MBRP roof rack base (J100258) and MBRP cargo basket kit (J17980) for my 2013 Commando JKUR. I'm trying to get the best price for both, and I also need to check if you have them in stock as I have a tight time constraint. My wife and I were both lucky enough to draw bull elk tags for mid-October, so I have to receive the parts in time to complete my install and be ready to roll for the hunt!

Thank you very much for your help, and offering great prices and the discount to WF members.
XDsBlazin
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Old 09-26-2013, 04:23 PM   #308
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Just called the 800# and spoke with Nicole. She was awesome! Extremely helpful; she had to check real-time inventory with MBRP as these ship factory-direct. She called me back in less than five minutes from my initial call, so my order is now placed.
Extreme Terrain now has another new customer from WF thanks to great service like that, on top of their prices and the discount.

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Old 10-03-2013, 12:10 PM   #309
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How do we get the discount code?
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Old 10-07-2013, 03:53 PM   #310
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I gave Nicole my WF Handle and she applied the discount to my order.
UPDATE on my order though: MBRP slid my ship date to the right! Instead of the initial 5-7 days that they told Extreme Terrain when my order was placed, MBRP slid the ETA clear out to 15 October. Since we leave for our elk hunt on 17 Oct, I won't even be here to sign for the delivery let alone install it in time for the hunt. As a result, I unfortunately had to cancel my order today.
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Old 10-10-2013, 12:33 PM   #311
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I am at the 25 post mark now - I am ordering a lift this week. How do I obtain the discount code?
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Old 10-10-2013, 06:26 PM   #312
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I called three times today and never got a live person. Once I elected to "leave my phone number to receive a callback while maintaining my place in line" and left two messages.

I guess they had a lot of people in front of me!


I just sent an email to see if that gets any response. I am ordering a lift tomorrow - probably from someone else since I can't get a response from Extreme Terrain.
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Old 10-10-2013, 06:53 PM   #313
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Quote:
Originally Posted by rsscoggins View Post
I am at the 25 post mark now - I am ordering a lift this week. How do I obtain the discount code?
x2 need the code
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Old 10-10-2013, 06:54 PM   #314
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x2 need the code
x3
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Old 10-10-2013, 07:33 PM   #315
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I don't know why no one answered, but I've used the code over the phone before. If you're feeling brave, put that you want the discount in the order notes.
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Old 10-10-2013, 07:41 PM   #316
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I don't know why no one answered, but I've used the code over the phone before. If you're feeling brave, put that you want the discount in the order notes.
good idea.... i buy off their site almost every week so im ganna just try that lol and see what happens.......

thanks for the idea, dont know y i never thought of that
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Old 10-11-2013, 03:24 PM   #317
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I would like the code as well... Considering the rampage bumper for my JK...
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Old 10-14-2013, 10:10 AM   #318
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I never received a call back - I was going to give it one last attempt but when I went to Extreme Terrain's website, the 2.5 Standard Coil lift from Rubicon Express (RE7141) was no longer on their website. I called and did get a live person but they could not find that part number (it's still on RubiconExpress.com and competitor's websites so it hasn't been discountinued.) He seemed unwilling to dig into the issue even though this lift was on their website last week.

I hung up and called the local 4 Wheel Parts. I ended up getting it from them cheaper even after paying taxes (with the 10% off sale plus a 5% off coupon readily found online) than I could have gotten it from Extreme Terrain with a "forum" discount. So unless Extreme Terrain is heavily discounting in the future as compensation for dealing with their BS, I will not be purchasing from them!
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Old 10-14-2013, 11:11 AM   #319
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Quote:
Originally Posted by rsscoggins View Post
I never received a call back - I was going to give it one last attempt but when I went to Extreme Terrain's website, the 2.5 Standard Coil lift from Rubicon Express (RE7141) was no longer on their website. I called and did get a live person but they could not find that part number (it's still on RubiconExpress.com and competitor's websites so it hasn't been discountinued.) He seemed unwilling to dig into the issue even though this lift was on their website last week.

I hung up and called the local 4 Wheel Parts. I ended up getting it from them cheaper even after paying taxes (with the 10% off sale plus a 5% off coupon readily found online) than I could have gotten it from Extreme Terrain with a "forum" discount. So unless Extreme Terrain is heavily discounting in the future as compensation for dealing with their BS, I will not be purchasing from them!
hey is this the kit you were looking for
Rubicon Express 2.5 in. Standard Coil Spring Lift Kit RE7141 (07-14 Wrangler JK 4 Door) - Free Shipping RE7141 - Free Shipping over $75!

i happened to be looking for the same one i don't know about the discounts but i called last Thursday didn't get any answers all day called back Friday apparently they were having technical difficulties there phones were down all day Thursday
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Old 10-14-2013, 11:18 AM   #320
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That's it - wasn't there a couple of hours ago and the CSR couldn't find it either. Regardless, I got it at another location for less $$.
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Old 10-14-2013, 11:30 AM   #321
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gotta go where its cheaper lol

site issues maybe who knows..
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Old 11-01-2013, 07:09 AM   #322
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Are you guys going to be putting out the Jeep calendar for '14 ??
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Old 12-22-2013, 11:38 PM   #323
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sweet

awesome
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Old 03-09-2014, 10:36 PM   #324
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Need quote on rock hard skid for oil/trans shipped to 37130. Or a discount code. For a 2013 JKUS. May buy all three pieces, but will be buying this one tomorrow for sure from somewhere. Thanks.
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