HUUUGE Shoutout to PIAA customer care! - Jeep Wrangler Forum

Go Back   Jeep Wrangler Forum > General Jeep Discussions > Off Road and External Lighting

Join Wrangler Forum Today


Reply
 
Thread Tools

Please support our sponsors and let them know you heard about them on WranglerForum.com
Old 08-14-2013, 10:51 AM   #1
Jeeper
 
Scott2373's Avatar
 
Join Date: Mar 2013
Location: Williamson, NY
Posts: 1,622
HUUUGE Shoutout to PIAA customer care!

Since 1999, when I bought my Dodge Ram, I've been running a set of PIAA 520 Ion Crystal Driving Lights on that and my next vehicle, my 2003 Jeep Liberty, which I recently traded for my 2013 JK. Well, after 14 years of rain, sleet, slush, salt and NY winters; never once stored in a garage, mind you, the mounting hardware finally gave up the ghost. The threads on the mounting brackets stripped when I removed them from the Liberty and some of the little mounting bolts snapped off completely. I called PIAA and explained my predicament, then asked if I could purchase the just the mounting hardware. Customer service rep, Chris, said no, but he could do better - he told me to send him the old lights and he'd replace them with a brand new set! I was flabbergasted! So for $14.20 in shipping, I received a brand new set of 520's (http://www.piaa.com/store/p/85-520-I...-Lamp-Kit.aspx! I couldn't be happier! He also sent along with the lights a few nice decals in Black, White and Silver.
Here are the old ones:

Here are the new ones:

Needless to say, I'm impressed as hell with PIAA customer service! I realize the value of dealing with a high quality, customer oriented company and PIAA didn't let me down!

__________________
2013 Sport in Commando Green
3.73 Gears, A/C, 6-Speed
/_|o[___]o
[I---L-OllllllO
-
()_)()_)=°°=)_)
MOLON LABE
Scott2373 is online now   Quote
Old 08-15-2013, 11:16 AM   #2
Jeeper
 
JD95YJ's Avatar
 
Join Date: Dec 2012
Location: Stockbridge GA
Posts: 1,169
That's awesome! I've been running the same set for about 9 or 10 years now and still love them and havent had any issues. I don't get snow though

__________________
95 4.0 "EL DIABLO"
JD95YJ is offline   Quote
Old 08-15-2013, 12:34 PM   #3
Supporting Member

WF Supporting Member
 
NFRs2000NYC's Avatar
 
Join Date: Nov 2011
Location: NYC
Posts: 7,066
Very nice. Nice to see a company try and keep a loyal following.
NFRs2000NYC is offline   Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




Download our Mobile App

» Featured Product

All times are GMT -5. The time now is 02:46 PM.


User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2015 DragonByte Technologies Ltd.

Jeep®, Wrangler, Liberty, Wagoneer, Cherokee, and Grand Cherokee are copyrighted and trademarked to Chrysler Motors LLC.
Wranglerforum.com is not in any way associated with the Chrysler Motors LLC