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Old 08-16-2011, 05:53 PM   #1
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4wheelonline.com

I just ordered an xrc stinger for my 06 unlimited from 4wheelonline.com because they had free shipping. After placing my order, I'm seeing a bunch of negative reviews for this site and have called 3 days in a row after they charged my card and they can't give me a tracking number or even tell me what's going on with my order. Has anyone else ordered from this site... reviews? Thanks.

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Old 08-16-2011, 07:06 PM   #2
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nobody has any opinions of this company?

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Old 08-16-2011, 07:47 PM   #3
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That alone should tell you something

In all seriousness I've noticed that alot of the 4X4 aftermarket suppliers tend to be a bit laid back. Keep after them and I am sure you'll have your stinger soon enough
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Old 08-16-2011, 08:06 PM   #4
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thanks man.... lol just was hoping for something positive.... lol i feel like a lil kid waiting for santa claus... haha
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Old 08-17-2011, 11:37 AM   #5
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Just got my tracking number and product will be in tomorrow.... Def a relief! I would recommend this site for future purchases just do your orders over the phone and make sure they are stocked...(seems to be biggest problem, website does not offerback order info)
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Old 08-17-2011, 11:56 AM   #6
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I ordered wheels and then a week later I ordered tires. Never did get a tracking number but they both arrived pretty quick(about 3-4 days) Give it another day or so. Be aware though, if it's fedex they may not leave it on ur porch with noone to sign for it
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Old 08-22-2011, 09:38 PM   #7
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So I can buy my roof racks from them. I think roofracks-direct.com is their sister site.
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Old 08-22-2011, 11:43 PM   #8
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I bought some junk from them. They are a little scetchy but you get what you order and they have good prices.
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Old 08-23-2011, 10:34 AM   #9
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nobody has any opinions of this company?
Avoid this company at all cost. They will rip you off
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Old 08-23-2011, 10:36 AM   #10
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nobody has any opinions of this company?
Avoid this company at all cost. They will rip you off. Spend a little more and buy from a local brick and motar store.
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Old 08-23-2011, 10:37 AM   #11
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He already said he is gettin his product tomorrow and others have used the company... lol.

What are you basing your accusations on?
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Old 08-23-2011, 10:44 AM   #12
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So I can buy my roof racks from them. I think roofracks-direct.com is their sister site.
No, Do not buy from 4wheelonline.com...... You will be so disapointed. Had multiple isues with this company. Customer service is terrible
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Old 08-23-2011, 10:48 AM   #13
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He already said he is gettin his product tomorrow and others have used the company... lol.

What are you basing your accusations on?
Check all the other review websites regarding this compay,. Multiple lawsuits and I have delt with them in the past. Very poor customer sevice. Will ship wrong item most of the time, then charge you for the right item and hold your refund for months.
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Old 08-23-2011, 10:51 AM   #14
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that sounds pretty bad. hope this guys order comes through though.
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Old 08-23-2011, 11:00 AM   #15
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that sounds pretty bad. hope this guys order comes through though.
I hope so too. They do not have a warehouse. They collect the orders then have drop shipped from multiple other distributors. If you order several items, they can come from all over the place and at different times. Then if you have a return, it must be sent to the shipper. and you will wait for months for them to verify that it was returned to get your refund. They are totally a web store and do not stock items.
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Old 08-23-2011, 11:28 AM   #16
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I ordered the filler panels for my Smittybilt bumpers from them. The communication wasn't that great, but I got the panels quickly and for a great price.
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Old 08-23-2011, 11:39 AM   #17
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I got my bumper about 4 days after it was processed... I've heard the horror stories of this place. They are just middle men, the order from other companies and ship it to u, so they are sketchy.... I would probably not order again due to their policies and customer service (they don't know anything thats going on with your order because they don't carry the parts themselves). I made out good this time, but won't chance it in the future.
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Old 09-13-2013, 06:24 AM   #18
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do not use 4wheeleronline.com

4wheeleronline.com is the worst place to order any jeep product. Beware! they will ship the wrong part for free then charge when you return it because THEY sent the wrong part. It took me 3 different returns to get the right part, but cost me much more than it should. They are a bunch of jerks. Avoid at all cost, never use these people.
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Old 09-14-2013, 10:58 PM   #19
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While on the subject, don't order from 4wheelparts.com either.
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Old 09-19-2013, 09:18 AM   #20
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I just ordered the Bestop Trail Top NX from 4wheelonline.com for my LJ four days ago, only paid $557 for it and lastnight when I got home from work it was sitting on the porch waiting for me. I found all the negative reviews after I placed my order and was worried I just threw a bunch of money away but was pleasantly surprised with the timeliness of delivery and the ridiculously low price for such an awesome product. So take it for what its worth, but here is a positive review.
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Old 09-19-2013, 10:24 PM   #21
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I ordered a front bumper, and yes they were a bit relaxed or laid back, but it was the best price, free shipping and arrived quickly. Just as I ordered. No issues. One benefit of being dropped shipped through another party, is that usually comes from the closest warehouse.
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Old 10-28-2013, 01:05 PM   #22
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I'm going to bounce this old thread and give these guys two thumbs up! I ordered a Bestop Sunrider top last Thursday for a very good price from 4wheelonline.com. The only complaint that I had, is that it arrived the very next day and required a signature. They emailed the tracking info after Fedex tried to deliver it so I didn't know it was out for delivery. Fedex redelivered it the next day (on Saturday). In other words, they had an extremely fast turn around for me. I'll gladly order from them again.
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Old 03-18-2014, 05:20 PM   #23
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Just ordered on 3/14/14 . Called for the tracking number , out for delivery today . Waiting to see if everything is good . I will post the final outcome .
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Old 03-18-2014, 08:07 PM   #24
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Excellent job , very good service .
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Old 03-18-2014, 08:40 PM   #25
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Bought tires and wheels from them and was shipped very quickly. Even had a warranty issue and was promptly taken care of. Including shipping charges.
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Old 03-29-2014, 07:43 PM   #26
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Mixed reviews with this site. There is a good deal with a TF 2.5" lift on there site, roughly $30-$40 cheaper than other sites. Maybe I'll order this lift from Quadratec and have them price match this site
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Old 04-05-2014, 10:21 PM   #27
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Mixed reviews with this site. There is a good deal with a TF 2.5" lift on there site, roughly $30-$40 cheaper than other sites. Maybe I'll order this lift from Quadratec and have them price match this site
Call 4wheelonline first. Most of the time its even less.
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Old 04-09-2014, 06:47 PM   #28
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I had a GREAT experience with 4wheelonline! I was a little nervous ordering after reading these reviews. I ordered a Bestop softop. I placed the order mid day on Tuesday and received the top THE NEXT DAY! No expedited shipping, just the standard free shipping.
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Old 04-10-2014, 09:07 PM   #29
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I am really glad for this forum and this thread. I ordered Pro comp 7069's, found this thread and researched my order. Came to find out that my "2 week" shipping of my wheels was actually 6-8 weeks on back order. Originally they stated my wheels were in stock.

I cancelled my order, got my money back in my account today. Payed a few dollars more, ordered wheels today from Quadratech, will have Saturday.
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Old 05-28-2014, 11:22 PM   #30
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I just now saw this thread and I am now really mad at myself for not searching for it on the forum first. I talked to a guy on the phone and it was great and he was very smooth in getting the transaction...and my money. First, I called to tell them I received 3 shocks in my 3.5" short arm super-flex kit instead of 4 and it was no problem getting me the fourth. I am not much for someone to do everything for me or expecting everything possible, but dang no apology or anything? C'mon. He then told me 5-7 business days to get that in no matter what even though it was their screw up. OK no problem...its alright. Second, the guy I originally spoke to told me it came with an adj. trackbar so i decided to purchase it right then. So I got it and it does not, so during that next call this next guy told me "No you can't go by the picture it says so at the bottom of the page"...ok fine...you told me so when i bought it, but whatever. Now I am looking to find that I received fixed lower control arms rather than fixed uppers (I know adjustable for the uppers is well worth it)...nonetheless I am calling tomorrow and may or may not flip out a little on them over the phone. OH and then the product details are different from the picture that apparently you shouldn't refer to when buying anything from them. I am not one to get all pissed at the small stuff or about a mistake, but WOW really??? I'll be fine with price-matching this site then buying it from Quadratec (which we all know is overpriced usually). NO PROBLEM 4wheelonline.com I will be sure to shun anyone and everyone away from buying from you guys. You just don't do that with customer service at least stand by your word...Thanks for reading my rant haha. I am pissed at how easy they were to get my money, but then not do anything to try to keep me as a customer when they screw up especially more than once!!!

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