Jeep Wrangler Forum banner

Badge of Honor

8K views 41 replies 20 participants last post by  CaptPaul 
#1 ·
I signed into trails on the Badge of Honor app and it said my badges would be here in 8-12 weeks. Well that time has passed and there is still no badges. Have you faced this same problem? From what it sounds like Jeep does not have this program too organized.
 
#2 ·
Yep, I did the whole process over the summer. When I reached out to them they said that the badges were on back order. I actually just emailed them last week asking if the backorder was filled and they replied that they sent them out at the end of last week and my name was on the list... How true that is, who knows I guess ill just have to wait and find out
 
#3 ·
This program is a mess. Myself and several other Jeepers went to Drummond Island a couple years ago and it took and act of God to get the badges. Last Aug, we went to Redbird SRA as they have 4 badges available. Out of the group only 1 has received all the badges. I received all but one. 7 months later, after 4 phone calls (with people who knew nothing about the program) and 15 emails I was told:

"The process is extremely tedious. Everything is outsourced and takes time. Remember too that this is a free program which we absorb 100% of the costs"

Honestly, I have no response except how hard can it be to pull something from a shelf and put it in the mail? Apparently, it is very difficult as I've found out this has been happening since the program was started. Also, apparently, since it is free they really don't care about supporting the program.

Several of us are making a 10 hour trip to Windrock Park in TN over spring break to get more badges. However, I'm not holding my breath. We'll probably not make any more trips based on this program.

At this point, my persistance in getting these badges is less about the badges than it is about customer service.

Working on figuring out how I bring visibility to the issues around this program so they get fixed.
 
#5 ·
I got off the phone with Jeep customer service and after telling them all sorts of information about the vehicle they told me to send an email to the badge of honor program. I guess I should not have my hopes up of receiving my badges any time soon after reading some of these posts.

I checked into Windrock for three badges. It was a fun afternoon ride, hope you enjoy it!
 
#6 ·
Ive been emailing back and forth with Todd Sam the marketing guy in charge of the program, every time he changes his story. He tells me they were shipped out last week, and my name was on the list, then 10 days later I ask if tracking info was available and he said hes waiting on the tracking file, then a week later I ask again for tracking and he tells me the shipping company got busy with other jobs and haven't actually shipped, and they should be shipped soon... I originally submitted for the badge in early August of 2015, so hopefully Ill have it by this august?
 
#11 ·
Same here.

Mine was from August 2015.

Around Christmas, I wondered where it was. I emailed them, and they had the records of my ride, but, never sent it out, so they resubmitted it.

I was just getting itchy again and was going to start emailing again.

They look nice!
 
#16 ·
In the last week I received Poughkipsee in Ouray and snake from Hot Springs and submitted for Broken Arrow in Sedona. Been a good week
 
#20 ·
You can take pictures of the trailhead signs and email them to the badge of honor site to get credit if your app doesn't work.
 
#25 ·
I received mine for Redbird SRA Trials #3, #4, #14, & #25. It took about 6 weeks.
I need to replace my gas tank armor though. It did an amazing job protecting the fuel tank! Go Jeep!!
 
#26 ·
I won't hold my breath for my Fins N Things badge from Moab, then. Maybe it will arrive by the time I head back there next year.
 
#27 ·
This program has had nothing but problems since they started it: Can't check into the trail, check in to the trail but no record, badges sent but never received, no credit for doing the trail, trail leader board all screwed up...........
Great idea for a promotion but very poor execution, supposed to create good will but most people are just frustrated with Jeep - opposite effect they want.
 
#28 ·
All the pics I posted on the site and my trail history disappeared. Fun.
 
#31 ·
We went to Sedona at spring break. It is an awesome place. Trails are not difficult, at least the ones we went on, but the scenery was awesome. I told my wife it was the red version of Ouray. Have a great trip
 
#37 ·
Well, I e-mailed the badge of honor people and they had no record of me checking-in on the Ophir Pass. The cell phone service in that area is very poor due to the trail being pretty far out into the mountains. Luckily, they we able to manually check me in. My badge should be in sometimes in the next 2 or 3 months.
 
#39 ·
So I have a question that may/may not have already been answered. I want to do the "Badge of Honour" trails, but I have no smart phone and as I'm reading this thread, some of the trails have no cell service anyway. How can I let the BOH folks know that I have been on a trail? :confused:
 
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top