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Old 04-18-2007, 01:08 PM   #1
MOz
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BD Performance (EBay problems?)

OK, anyone had problems getting their stuff from BD Performance?

I ordered a winch from them last Monday on EBay and haven't recieved Jack! Made a couple calls and emails and the only response I got was it shipped last Tuesday. UPS is not that slow.

These guys won't return calls or emails anymore apparently. I'm considering a complaint with Paypal and AMEX but wanted to get feedback from anybody that has done business with these clowns. (probably should have asked this first).

Suggestions?

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Old 04-18-2007, 01:22 PM   #2
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Old 04-18-2007, 01:49 PM   #3
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You're right!

Their stats look worse now than I ever seen them, especially in this last week. This last month is really bad.

I actually checked them out and I didn't feel uncomfortable at the time. They were not 100% but 96% was close. There's always a couple of cases that don't work out.... I just don't like being one of them. I placed my complaint with Paypal so we will see if that gets any traction.

Stay tuned
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Old 04-18-2007, 01:53 PM   #4
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I hope it all works out. Keep us posted.
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Old 04-24-2007, 06:51 AM   #5
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UPDATE:

I cancelled my order and found another vendor on eBay. It's amazing how fast BD answered my email when I threatened to give them negative feedback...It's just a shame they couldn't answer me emails that fast for shipping information for the last two weeks.

So I threw an extra $50 at the project and went for the MileMarker 9500SE.... I placed the order with the vendor on Monday and he personally called me back and said I should have it tomorrow or Thursday the latest.

Now that's what I call customer focus.
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