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Old 09-20-2010, 08:19 PM   #1
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experience with The Dirtworx?

So I ordered 2 bumpers through their website not ebay but used paypal, I payed on 8/23 and he claimed 2 weeks till shipment. I didn't hear from him at all so I sent a couple emails last week with no response. I opened a dispute in paypal then got an email from him a few hours later. This is his latest response

"Sorry again for the delay. I will have your order completed by tonight and have tracking info by tomorrow. Don't forget to cancel the PayPal dispute. I can't release the bumpers to fedex until you do. Feel free to call with any questions or concerns."

Unfortunately if I close the dispute in paypal I cannot reopen one if he doesn't actually send the bumpers.... So should I trust him and close it before I get the bumpers or tell him I will close it once I get them, and if he doesn't agree to that he should send a refund?

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Old 09-20-2010, 08:36 PM   #2
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Well I ordered a rear bumper from him back in December and didn't get it till mid Jan or so. He usually makes every bumper to order and he really makes some quality stuff. In the custom car/jeep world you learn to expect waiting some extra time for quality hand made custom parts. It's not like the instant gratification that cheap mass produced knock offs give you, but they just aren't worth it most of the time

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Old 09-20-2010, 08:42 PM   #3
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It took about 1 1/2 months to get my custom swingout rear bumper. As mentioned above he makes all to order so he does take a bit to get them out but IMO they are worth it.
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Old 09-20-2010, 08:54 PM   #4
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my only concern is closing the dispute before actually getting the bumpers. I don't think he would screw me but I don't want to lose $500+ either.
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Old 09-21-2010, 07:20 AM   #5
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I understand where your coming from. You will have to talk to him and explain you are not comfortable with the current situation due to his not responding to your e-mails. He dropped the ball as a businessman not keeping you informed. Then again he might have so much business that he does not care whether you go ahead with the purchase or not. He is probably behind in construction and if you don't proceed he has another buyer to ship his bumpers to. This would put him closer to meeting orders. It comes down to a matter of trust. After you explain the no contact issue offer to paypal 80% and send the balance when the bumpers arrive. Cancel the first paypal. I think he is too busy to do it and may just blow you off.
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Old 09-28-2010, 07:48 PM   #6
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Got the bumpers today and dropped them off to be powder coated, They look awesome can't wait to see them coated. Pics will be posted when I pick them up then after install.
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Old 09-28-2010, 09:31 PM   #7
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Told ya! Glad to hear you like them!

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