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Old 05-09-2008, 03:43 PM   #1
Join Date: Aug 2007
Location: minot north dakota
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great customer service (bestop)

i called bestop to find out how to buy some hardware that the previous owner forgot to mention was missing. the lady asked me what i needed and sent them to me free. and they were here in three days.

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Old 05-09-2008, 04:03 PM   #2
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That's good news! I always like hearing the "good" when it comes to the vendors out there.



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Old 05-09-2008, 04:59 PM   #3
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What parts exactly did they send you free?
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Old 05-09-2008, 08:06 PM   #4
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You certainly must have caught her having a good day!

That's cool that some people still go above and beyond.
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Old 05-10-2008, 12:50 PM   #5
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all i asked for was the windshield brackets but they sent a bag of various nuts bolts and the things that hold the flaps for the rear window
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Old 05-10-2008, 02:33 PM   #6
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Bestop did me a solid as well when i bought a used windjammer,

it didnt come with the metal Z channel for the floor....

I called asking if I could buy that piece, they took my address and 3 days later i had the channel, and mounting screws..

Teraflex also send me some o-rings for my flex arms when i called about buying new ones.

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