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Old 02-17-2014, 10:00 PM   #1
Join Date: Feb 2014
Location: fort bliss
Posts: 15
jeep dealership won my loyalty

ok I'm not sure his goes in here or not. today i was looking over my jeep and looking for any reason to have to replace or adjust something when i found what looked like cracks in my freedom top ( passenger side ) it was 2 deep gouges in the the top but someone used deep touch up paint to cover it up . ( didn't see it when i bought the jeep) i haven't been off the pavement nor have i been near any trees. well i took it in to the dealership and was greeted by the sales rep told him the issue and he promptly told me that there was nothing he could do and that i should be more careful when buying a car and i should have looked it over better . but before i could even go off the owner of the dealership (MR Poe) walked up and asked how i liked the new jeep he then looked at his sales guy and said it was time for him to clock out and that he would take care of me. he then looked at my top and walked me right to the back and pulled a new top off of a new jeep and slapped it right on. he then said that if i had any issues to call him and he would fix it. he shook my hand and said thank you for your service (he saw my uniform hanging in the back). that kind of service ill be back and he will get my business.

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Old 02-17-2014, 10:14 PM   #2
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Now that's the proper way to treat our servicemen.

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Old 02-17-2014, 10:21 PM   #3

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Location: Scottsdale, Arizona
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Thumbs up!
2014 JKR Granite Crystal, 4.10 Auto

MY MALLCRAWLER: RK X Factor 2.5 Inch Lift, Artec Front and Rear Truss, Artec Rear LCA Mounts/Skids, Poison Spyder HD Crossmember, Rock Hard Gas/TC/Evap/Oil Skids, Nitto Trail Grapplers 37x12.5x17, Pro Comp 97 Series Wheels.
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Old 02-17-2014, 10:23 PM   #4
Join Date: Feb 2014
Location: Yukon, Canada
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The correct way to do it. Even I get tired of the myriad of excuses salesmen can come up with.
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Old 02-17-2014, 10:38 PM   #5
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Posts: 72
Agreed thumbs up!
99 jeep wrangler Sahara
6in rough country long arm lift
35 in pro comp extreme mud terrains
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Old 02-17-2014, 11:52 PM   #6
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Join Date: Oct 2012
Location: Aurora, CO
Posts: 1,701
The sad thing is, is that the dealer will throw that damaged hard top on the other Jeep and pass it off to the next unsuspecting customer...
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Old 02-18-2014, 12:01 AM   #7
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Location: Denver, CO
Posts: 4,250
Definitely a thumbs up!

I know the jeep dealer around here wouldnt do that.
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Old 02-18-2014, 10:45 AM   #8
Join Date: Feb 2013
Posts: 325
What is the dealership name?
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Old 02-18-2014, 10:31 PM   #9
Join Date: Feb 2014
Location: fort bliss
Posts: 15
It's dick Poe jeep here in el passo
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Old 02-20-2014, 06:40 PM   #10
Join Date: Nov 2013
Location: Rosamond, CA
Posts: 22

I did 20 in the USN, so I say to you... Thanks for your service!

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