Leaks - Jeep Wrangler Forum
Jeep Wrangler Forum

Go Back   Jeep Wrangler Forum > General Jeep Discussions > General Jeep Discussion

Join Wrangler Forum Today


Reply
 
Thread Tools

Please support our sponsors and let them know you heard about them on WranglerForum.com
Old 01-15-2012, 02:23 AM   #1
Newb
 
Mudders_n_Stilettos's Avatar
 
Join Date: Jan 2012
Posts: 14
Leaks

Okay; I couldn't find a proper place for this so if I'm in the wrong area please advise...

Let's talk about leaks. Yes, it's a jeep. That's to be "expected" - however. A brand new off the lot 2011 wrangler Mojave has had a leaky freedom top since day 1. It's been to the dealership 5 times now and still leaks... Front passenger side. Drenched floor. Every time. Now I'm concerned with my floors prematurely rotting/rusting, mold, etc. Anyone else out there have this issue? What to do? The dealership already knows I'm livid... They keep "realigning, and resealing." they also removed the hinges (that did nothing but screwed up my bolts paint and clear coat too)

Lemon? What does one do??

Mudders_n_Stilettos is offline   Quote Quick Reply
Old 01-15-2012, 02:37 AM   #2
Member
 
Join Date: Dec 2010
Posts: 764
I would demand a new jeep. You got a lemon. And them taking off the door hinges and not repainting like new is uncalled for. Several members on here have gotten new jeeps over the tops leaking. Don't settle for nothing less.

KSCRUDE is offline   Quote Quick Reply
Old 01-15-2012, 03:02 AM   #3
Newb
 
Mudders_n_Stilettos's Avatar
 
Join Date: Jan 2012
Posts: 14
Dealership work. Fantastic job, eh?
Attached Thumbnails
Click image for larger version

Name:	image-2686362430.jpg
Views:	68
Size:	74.4 KB
ID:	89920   Click image for larger version

Name:	image-3726212307.jpg
Views:	67
Size:	73.6 KB
ID:	89921  

Mudders_n_Stilettos is offline   Quote Quick Reply
Old 01-15-2012, 03:30 AM   #4
Jeeper
 
billytheyj's Avatar
 
Join Date: Aug 2010
Location: Elko, NV
Posts: 1,320
Yes, look into the "lemon law" don't know what exactly qualifies a vehicle but I know others have had similar experiences as you and have qualified under the lemon law. Since then I have read (on this forum) that there issues have been resolved one way or another.

BTW Awesome name/WF "handle"
__________________
OHHHH BOOOO!!!!!!!!
billytheyj is offline   Quote Quick Reply
Old 01-15-2012, 04:28 AM   #5
Jeeper
 
Umbra0101's Avatar
 
Join Date: Dec 2011
Location: The Forest. PA Wilds.
Posts: 204
Yep, lemon law. I'd meet with the General Manager and very calmly and politely ask, "What do I have to do to get another Jeep, write to the Attorney General's office?". If it's a big dealer, you have another alternative. Ask how much they spend on advertising each month, and tell them you can get them some for free by getting a 5 O'clock news crew down there.

It's a game of poker. Make sure you're holding a full house.
Umbra0101 is offline   Quote Quick Reply
Old 01-15-2012, 05:15 AM   #6
Jeeper
 
Umbra0101's Avatar
 
Join Date: Dec 2011
Location: The Forest. PA Wilds.
Posts: 204
Pennsylvania Lemon Law 1954 Repair obligations.
(a) Repairs required. The manufacturer of a new motor vehicle sold and registered in the Commonwealth shall repair or correct, at no cost to the purchaser, a nonconformity which substantially impairs the use, value or safety of said motor vehicle which may occur within a period of one year following the actual delivery of the vehicle to the purchaser, within the first 12,000 miles of use or during the term of the warranty, whichever may first occur.
(b) Delivery of vehicle. It shall be the duty of the purchaser to deliver the nonconforming vehicle to the manufacturer's authorized service and repair facility within the Commonwealth, unless, due to reasons of size and weight or method of attachment or method of installation or nature of the nonconformity, such delivery cannot reasonably be accomplished. Should the purchaser be unable to effect return of the nonconforming vehicle, he shall notify the manufacturer or its authorized service and repair facility. Written notice of nonconformity to the manufacturer or its authorized service and repair facility shall constitute return of the vehicle when [the] purchaser is unable to return the vehicle due to the nonconformity. Upon receipt of such notice of nonconformity, the manufacturer shall, at its option, service or repair the vehicle at the location of nonconformity or pick up the vehicle for service and repair or arrange for transporting the vehicle to its authorized service and repair facility. All costs of transporting the vehicle when [the] purchaser is unable to effect return, due to nonconformity, shall be at the manufacturer's expense.
Pennsylvania Lemon Law 1955 Manufacturer's duty for refund or replacement.
If the manufacturer fails to repair or correct a nonconformity after a reasonable number of attempts, the manufacturer shall, at the option of the purchaser, replace the motor vehicle with a comparable motor vehicle of equal value or accept return of the vehicle from the purchaser and refund to the purchaser the full purchase price, including all collateral charges, less a reasonable allowance for the purchaser's use of the vehicle not exceeding the per mile driven or 10% of the purchase price of the vehicle whichever is less. Refunds shall be made to the purchaser and lien holder, if any, as their interests may appear. A reasonable allowance for use shall be that amount directly attributable to use by the purchaser prior to his first report of the nonconformity to the manufacturer. In the event the consumer elects a refund, payment shall be made within 30 days of such election. A consumer shall not be entitled to a refund or replacement if the nonconformity does not substantially impair the use, value or safety of the vehicle or the nonconformity is the result of abuse, neglect or modification or alteration of the motor vehicle by the purchaser.
Pennsylvania Lemon Law 1956 Presumption of a reasonable number of attempts.
It shall be presumed that a reasonable number of attempts have been undertaken to repair or correct a nonconformity if:
1. the same nonconformity has been subject to repair three times by the manufacturer, its agents or authorized dealers and the nonconformity still exists; or
2. the vehicle is out-of-service by reason of any nonconformity for a cumulative total of 30 or more calendar days.
Umbra0101 is offline   Quote Quick Reply
Old 01-15-2012, 05:19 AM   #7
Jeeper
 
Umbra0101's Avatar
 
Join Date: Dec 2011
Location: The Forest. PA Wilds.
Posts: 204
You have to try to get it resolved within 1 year or 12,000 miles, which ever comes first. You've done that and it's past 3 attempts. You get a new Jeep.

Try what I said first. If they're too stupid to do anything, write to the AG. If that fails, look for a lawyer, but mere mention of the AG should scare the pants off em, and the AG will handle the case for free. That's what they do, consumer protection.
Umbra0101 is offline   Quote Quick Reply
Old 01-17-2012, 12:58 PM   #8
Newb
 
Mudders_n_Stilettos's Avatar
 
Join Date: Jan 2012
Posts: 14
Thanks for the advice, just got it back from the shop again hoping for a resolution finally; we shall see... If not I guess I am out of options and will pursue the. GM and AG.
Mudders_n_Stilettos is offline   Quote Quick Reply
Old 01-17-2012, 01:10 PM   #9
Jeeper
 
Timberwolf's Avatar
 
Join Date: Sep 2010
Posts: 848
did they even try a new top?

at the very least they owe you that, a new door and new carpet
Timberwolf is offline   Quote Quick Reply
Old 01-18-2012, 12:04 AM   #10
Newb
 
Mudders_n_Stilettos's Avatar
 
Join Date: Jan 2012
Posts: 14
Fancy this: pick up jeep. Go to work. Rains. Go on break. Wet interior. I'm going nuts. Calling again tomorrow! They are gonna be so excited to see me... >) &@@&(;:4(?!'""&&###
Mudders_n_Stilettos is offline   Quote Quick Reply
Old 01-18-2012, 12:05 AM   #11
Newb
 
Mudders_n_Stilettos's Avatar
 
Join Date: Jan 2012
Posts: 14
Quote:
Originally Posted by Timberwolf
did they even try a new top?

at the very least they owe you that, a new door and new carpet
No new top or door... just realign, and steam/"professional" clean rugs.
Mudders_n_Stilettos is offline   Quote Quick Reply
Old 01-19-2012, 10:34 PM   #12
Jeeper
 
Umbra0101's Avatar
 
Join Date: Dec 2011
Location: The Forest. PA Wilds.
Posts: 204
Progress report?
Umbra0101 is offline   Quote Quick Reply
Old 01-21-2012, 10:28 PM   #13
Newb
 
Mudders_n_Stilettos's Avatar
 
Join Date: Jan 2012
Posts: 14
Set an appt for the 31st; will "sit inside and find exact leak".... I call bs? Maybe...?
Mudders_n_Stilettos is offline   Quote Quick Reply
Old 01-23-2012, 01:19 AM   #14
Jeeper
 
Cam0143's Avatar
 
Join Date: Dec 2011
Location: Sterling Heights, MI
Posts: 494
Send a message via Skype™ to Cam0143
I had the same problem after it rained on my 99 TJ. I tracked the leak back to the windshield cowl seal (I'm not sure if that is the proper term) it's the rubber seal where the windshield hinges by the hood. When I folded the windshield frame down I saw a fair amount of rust from where the leak was. Put in a new rubber seal all the way across and no leak since. Maybe it's not the top leaking.
Cam0143 is offline   Quote Quick Reply
Old 01-24-2012, 12:18 PM   #15
Jeeper
 
SportsGal501's Avatar
 
Join Date: Sep 2006
Location: New York City
Posts: 529
Isn't there a TSB/Recall for this problem?
__________________
Wrangler "X" 2006 DOB-5/06 24 x package automatic~all tinted windows quasi-military Lt metallic Khaki w/hardtop Mopar Grill Guard Mopar Rock Rails 30" Bridgestone Duelers A/T
www.jeepprofile.com/sportsgal501
"Move along...nothing to see here"

"I was elected to lead not to read."-The Simpsons Movie
SportsGal501 is offline   Quote Quick Reply
Old 01-25-2012, 05:05 PM   #16
Jeeper
 
Umbra0101's Avatar
 
Join Date: Dec 2011
Location: The Forest. PA Wilds.
Posts: 204
Quote:
Originally Posted by Mudders_n_Stilettos View Post
Set an appt for the 31st; will "sit inside and find exact leak".... I call bs? Maybe...?
They will only jerk you around as much as you let them. I'd tell em, new Jeep, or you write to the AG, and I would fully expect to have to. You can smile when you say it, it has nothing to do with being a bitch. Here ya go, she's even a woman, I think she'd understand jerky car dealers.

I was thinking cowl seal too, but it's new, so it's the dealer's problem, and they are obviously full of idiots. Nothing new there. I'd make em eat it and give me a new one.
Umbra0101 is offline   Quote Quick Reply
Old 02-07-2012, 01:46 PM   #17
Jeeper
 
StephSH's Avatar
 
Join Date: Apr 2011
Location: Southern Ohio
Posts: 408
Any update? I just filed a complaint with the OH AG, was wondering how your repair went....
StephSH is offline   Quote Quick Reply
Old 02-19-2012, 12:17 PM   #18
Newb
 
Mudders_n_Stilettos's Avatar
 
Join Date: Jan 2012
Posts: 14
Long delay in response, but it's been a battle. Dropped off Tues Jan 31st. Stopped in Thursday to pick up some items i left inside. Was told "hopefully tomorrow, just adjusting door tighter." informed them I did NOT want it back until door closed right, none of this 'slam it to close because thats the repair' nonsense. I got a call 430pm Friday Feb 3rd from my service advisor with the voicemail stating it was fixed and "that's just how the door will have to close to fix the leak."

Needless to say, I didn't pick it up. I said I wouldn't. Door not right, keep it. Went in that Monday (6th) and took a look. The door literally bounced back at me when I tried to close it. The rep started to argue with me. (that's classy) I asked if they wanted to warranty the door mechanisms for the life of the vehicle, because they Will wear out with the pressure they are under. I explained I know exactly step by step the service bulletins they are following. Clearly theyre not working. Visually, the door was very misaligned. The top was pushed too far in, the bottom was sticking out. The front had maybe a 1/4 inch gap, the back had more than a 1/2 inch. After the argument, they brought out the service manager. He agreed my door was not right. It went to body shop & I would have by Thursday or Friday (9th/10th)

Friday (10th) phone call. After body shop, water leak retested and checked. Leaks again. Jeep specialist will be in "next Thursday" (Feb 16th) - I start looking into lemon, other jeeps on area lots, googling Mojaves for sale anywhere in the us.

Thursday 16th phone call. Jeep rep fixed leak, we will detail and have it to you tomorrow (friday 17th) and explain all repairs. I asked that they please remove top for weekend then replace and recheck. I plan on taking it off come spring and I don't want to go thru this again. The answer was no. They can not, and can only assure that it is not leaking NOW and can not guarantee against future leaks. (I'm displeased, but accept, I planned on removing it myself over weekend then and seeing for myself...easier said than done)

Phone call Friday Feb 17th. "hate to be bearer of bad news, jeep won't be back today, it went back to body shop to repaint the whole door. After detailing, we noticed it no longer matched the body." (what the hell????) Wont have ready til Wednesday (feb 22nd) I hang up and decided to drive to dealership, meet with GM ... Given 3 options...

1. Keep Jeep because they can't locate another identical Mojave - and "play it by ear with leaks."
2. Pick out a new jeep, TRADE IN my jeep, and "see what we can do for price" --- (why? So they can sell 2 jeeps in the end? Resell my jeep to someone unknowing? Also, hate the artic colours. Other 2011/2012s do not have all the packages and options I specifically ordered on mine)
3. Lemon. & see what happens.

Fan.Tas.Tic.

Thanks for all the advice, and sorry for the novel, but here's to hoping somewhere down the line people stop having to deal with this...

In other news, I've been driving the MINIVAN they gave me as a rental, an seriously considering using its gigantic size for a mobile billboard & calling them out... "this is a rental, because I was sold a lemon by..."
Mudders_n_Stilettos is offline   Quote Quick Reply
Old 02-19-2012, 12:42 PM   #19
Jeeper
 
Timberwolf's Avatar
 
Join Date: Sep 2010
Posts: 848
might want to look into these guys:

PA Lemon Law - Free Pennsylvania Lemon Law Help
Timberwolf is offline   Quote Quick Reply
Old 02-19-2012, 05:55 PM   #20
Newb
 
Mudders_n_Stilettos's Avatar
 
Join Date: Jan 2012
Posts: 14
Thanks T. Put a call into them Saturday morning. Will keep everyone posted.

Mudders_n_Stilettos is offline   Quote Quick Reply
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Jeep Wrangler Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
If you do not want to register, fill this field only and the name will be used as user name for your post.
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
How prevalent are the roof leaks funglenn JK General Discussion Forum 41 10-14-2012 08:32 AM
How common are hard top leaks? jz68 JK General Discussion Forum 38 08-04-2011 06:46 PM
oil leaks, I need some opinions please dan188 TJ General Discussion Forum 16 06-01-2011 03:10 PM
Massive oil leaks 19yj89 YJ Tech Forum 7 01-26-2010 11:18 PM
OK - the Roof Leaks on the Unlimited - What will fix it? kkola JK General Discussion Forum 3 11-23-2008 07:34 AM



» Network Links
»Jeep Parts
» Featured Product

All times are GMT -5. The time now is 07:44 AM.



Jeep®, Wrangler, Liberty, Wagoneer, Cherokee, and Grand Cherokee are copyrighted and trademarked to Chrysler Motors LLC.
Wranglerforum.com is not in any way associated with the Chrysler Motors LLC