My Engo winch failed! With happy ending... - Jeep Wrangler Forum

Go Back   Jeep Wrangler Forum > General Jeep Discussions > General Jeep Discussion

Join Wrangler Forum Today

Thread Tools

Please support our sponsors and let them know you heard about them on
Old 09-28-2012, 04:53 PM
Thread Starter
MarkinOhio's Avatar
Join Date: Mar 2011
Location: NE Ohio
Posts: 646
MarkinOhio is on a distinguished road
My Engo winch failed! With happy ending...

Hi all, my winch failed last week, but it all worked out pretty good.

I was trying to pull a small tree that fell into my back yard (in the far back of 2 acres I mow) out of the woods and was in the lawn where I mow. It fell back in the spring but I just mowed around it, and I just got tired of looking at it.

Well, I started to pull it out, it was getting close to the Jeep, so I tried to let some line out so I could back up a little, and no line would go out. Then I found no line would go in either but the motor was running.

After I yanked it out with a tow strap, I moved it by hand, so it probably weighed less than 300 lbs, so it wasn't the tree.

Only had the winch about 9 months, and it worked fine the six or seven times I used it before, so I called Engo. Joel from Engo could not have been nicer or more helpful. He told me step by step what to do, (pull winch, take off cover, look for metal shavings, etc). And asked me for some pics. It turned out that the spring inside the drum had popped out and was now sheared and jammed inside the drum.

Joel sent me a new drum (with new steel line, BONUS, now I have a backup in case my synthetic breaks, just need a roller fairlead) and a new redesigned keyway for the motor side of the drum.

I then put the keyway in wrong (totally my fault, I had the diagram of how to install it right in front of me, DOH!), and the winch still would not turn. After calling Joel at Engo again I pulled the winch again and put the keyway in right, which made it work like it should.

Just wanted to let everybody know of another company out there that backs up their products and also has great customer service.

I went from freaking out and thinking I broke my winch to a practically new, redesigned winch in less than a week. Thanks Joel.
“Dogs’ lives are too short. Their only fault, really.” – Agnes Sligh Turnbull
MarkinOhio is offline   Quote
Old 09-28-2012, 05:19 PM   #2
whiteyjfm's Avatar
Join Date: Sep 2011
Location: La Quinta CA
Posts: 589
whiteyjfm is on a distinguished road
It is good to here that they stand behind their product. We got an Engo winch too now for about 10 months and it is been on the Jeep for 6 months. Still need to test it to see if it works. I hope it will.

whiteyjfm is offline   Quote
Old 09-29-2012, 08:54 AM   #3
ray-ray's Avatar
Join Date: Jan 2012
Location: eastern nc
Posts: 61
ray-ray is on a distinguished road
thanks for the info. I had mine for a year now, and use it alot. I am very satisfied with mine!
ray-ray is offline   Quote
Old 09-30-2012, 02:17 AM   #4
Lowerumble's Avatar
Join Date: Jun 2012
Posts: 2,000
Lowerumble is on a distinguished road
Glad to read this, just ordered one.
Lowerumble is offline   Quote
Old 10-01-2012, 06:03 PM   #5

WF Supporting Member
::WF Moderator::
1jeeplvr's Avatar
Join Date: Dec 2011
Location: Under my Jeep in beautiful upstate N.Y.
Posts: 4,529
1jeeplvr is on a distinguished road
Ive heard of a few issues with this winch.That made me scared & got a Warn.
1jeeplvr is offline   Quote
Old 10-02-2012, 04:04 PM   #6
Join Date: Aug 2012
Location: NE Texas
Posts: 140
TxkTJ is on a distinguished road
Originally Posted by 1jeeplvr View Post
Ive heard of a few issues with this winch.That made me scared & got a Warn.

Glad to hear they stood behind the product.

This is exactly the reason I spent the extra $250 on a Warn M8000. When I need mine it isn't in the back yard. Being alone, stuck and having a broken winch has to be a bad feeling.

TxkTJ is offline   Quote

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

All times are GMT -5. The time now is 06:32 PM.

User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2017 DragonByte Technologies Ltd.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2017 DragonByte Technologies Ltd.

Jeep®, Wrangler, Liberty, Wagoneer, Cherokee, and Grand Cherokee are copyrighted and trademarked to Chrysler Motors LLC. is not in any way associated with the Chrysler Motors LLC
« Back

Enter your email address:

Delivered by FeedBurner