I found this forum after googling this issue - the thread was closed... so I thought I'd open a new one
I ordered a set of 4 shocks from Quadratec. The rears were fine - sealed box, brand new, as expected.
The fronts... not so much. They were already assembled - greasy... paint chipped - they were clearly installed before (and the Skyjacker stickers missing!
So I complained. When I buy a NEW product... I expect a NEW product. Who knows what happened to these or why they were returned?
I just opened the box containing the replacements they sent me (after apologizing, saying how this never should have happened...)
Inside were 2 re-sealed boxes
Inside those re-sealed boxes... were shocks in WORSE condition than the ones they were replacing!
I'm detecting a trend here... I bought a lot through them - never a problem. But that good will is fading fast.