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Old 04-11-2013, 01:21 AM   #1
Jeep Matt's Avatar
Join Date: Mar 2013
Posts: 192
Thanks Rancho!

All to often companies get bashed for poor service, products etc, and are quickly flamed in the public forums. With that being said, wanted to give a great big thanks to Rancho for outstanding customer service. This is my 2nd set of the 9k's and loved the first ones!

I had ordered the rancho 2" sport lift, and needed larger rear coil spacers. They went ahead and sent them out the following day, and included a fancy hat.

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Thanks again rancho! Photos of the lift coming soon!

Happy customer!

13' Billet Jk'd Rancho Combo W/ Side of Build in progress
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Old 04-11-2013, 11:48 AM   #2
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Join Date: Apr 2013
Location: Maryland
Posts: 2,553
Well that was nice of them. Yay Rancho!

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Old 04-11-2013, 01:00 PM   #3
lynn's Avatar
Join Date: Jul 2011
Location: York, PA
Posts: 1,148
I had a set of Rancho 9000XL shocks that would no longer adjust because of rust (from road salt in winter).

Rancho honored their lifetime warranty, sent me 4 new shocks.

This time I prepped the adjustment mechanism with anti-seize to prevent rust.
Go Rancho !
'05 LJ
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Old 04-17-2013, 09:34 PM   #4
Jeep Matt's Avatar
Join Date: Mar 2013
Posts: 192
Finished installing the 1.75 rear spacers on the rancho 2" sport. Perfect! Thanks rancho!

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13' Billet Jk'd Rancho Combo W/ Side of Build in progress
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