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Old 07-05-2012, 10:02 AM   #1
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Join Date: May 2011
Location: Smokey MTNS
Posts: 498
I wanted to give acknowledgement to Bestop. I have the safari top on my Unlimited and due to my carelessness, two of the plastic buckles melted and the straps broke causing the top to not sit or ride correctly. I called and spoke to a Bestop rep and even with full disclosure that it was my fault for the malfunction they offered to send out a couple of replacement to me free of charge.

I'm not sure everyone elses experiences with Jeep based (or primarily Jeep) companies, I've had nothing but positive experiences from all of them. Bestop,Quadretec, and Teraflex have always went out of their way to insure my satisfaction in their products and services.

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Old 07-07-2012, 09:28 PM   #2
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Join Date: May 2012
Posts: 174
Same here I bought a bikini from best tow and the center strap was to short. I called them and they overnighted me an extension no questions asked.

Also when I installed my fabtec lift one spring sat a little lower then the others. Called and they said he would fine the issue and call me back. 2 days later fedex showed up with an new spring. I called and he said he did not find an issue that it was pry an old stock spring. And told me to keep the old one.
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