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Old 08-27-2014, 12:51 AM   #1
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Angry Vertical 4 Order

Hi everyone. I placed an order on vertical4.com on the 21st (8/21) and their website still says that the order is processing (8/26) despite their description on the website ("Depending on the product and the warehouse the shipment originates, most of our in-stock items ship the same business day the order is processed. However, during peak seasons the actual shipping date may be within 1-2 business days."). I would just like to know if anyone else has experienced problems with their website or customer service (I have placed phone calls, left voicemails, and sent emails with no responses back many weeks ago)? Thanks!
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Rock Krawler 3.5 X Factor Mid Arm System
King 2.5 Smooth Body Shocks
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Old 08-27-2014, 01:00 AM   #2
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Originally Posted by Cameron22 View Post
Hi everyone. I placed an order on vertical4.com on the 21st (8/21) and their website still says that the order is processing (8/26) despite their description on the website ("Depending on the product and the warehouse the shipment originates, most of our in-stock items ship the same business day the order is processed. However, during peak seasons the actual shipping date may be within 1-2 business days."). I would just like to know if anyone else has experienced problems with their website or customer service (I have placed phone calls, left voicemails, and sent emails with no responses back many weeks ago)? Thanks!

I have no dealings with them, but why would you order something from them a week ago when you haven't gotten any return emails/calls many weeks ago?
Best of luck, hope things work out

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Old 08-27-2014, 01:25 AM   #3
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I have no dealings with them, but why would you order something from them a week ago when you haven't gotten any return emails/calls many weeks ago?
Best of luck, hope things work out
That's a good point, but it is just a banner for my windshield. I guess I just assumed that they would ship that despite their lack of customer service. Thanks for the comment anyway.
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Rock Krawler 3.5 X Factor Mid Arm System
King 2.5 Smooth Body Shocks
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