What to do...Poor Fitting Coverking "Custom" Seat Covers - Jeep Wrangler Forum
Jeep Wrangler Forum

Go Back   Jeep Wrangler Forum > General Jeep Discussions > General Jeep Discussion

Join Wrangler Forum Today


Reply
 
Thread Tools

Please support our sponsors and let them know you heard about them on WranglerForum.com
Old 02-06-2013, 09:57 AM   #1
Jeeper
 
StanF's Avatar
 
Join Date: Jan 2013
Location: Austin, TX
Posts: 999
What to do...Poor Fitting Coverking "Custom" Seat Covers

Ordered a set of "custom" Coverking "Spacer Mesh" Seat Covers. Arrived yesterday after 3 weeks of waiting (while they make the covers "custom" for your seat).

Good news first - the tops fit fine and look good.


Bad news - the bottoms fit HORRIBLE:








Maybe I'm off base, but this doesn't fit (pun intended) my definition of "custom". Or are my expectations too high?

I have neoprene Coverkings on the rear seat, which fit perfectly.

Suggestions? Thoughts? Know of anyone at Coverking that I should contact?

I bought them through eBay, and I already contacted the Seller (an official Coverking rep). I can return them if I pay shipping and a 20% restock fee which would cost me about $35 on a $125 order.
If I get eBay involved, I might be able to get a full refund.

StanF is offline   Quote
Old 02-06-2013, 10:25 AM   #2
Jeeper
 
KittyPrawn's Avatar
 
Join Date: Apr 2012
Location: Fairfax, VA
Posts: 2,228
Images: 2
Quote:
Originally Posted by StanF View Post
Ordered a set of "custom" Coverking "Spacer Mesh" Seat Covers. Arrived yesterday after 3 weeks of waiting (while they make the covers "custom" for your seat).

Good news first - the tops fit fine and look good.

Bad news - the bottoms fit HORRIBLE:


Maybe I'm off base, but this doesn't fit (pun intended) my definition of "custom". Or are my expectations too high?

I have neoprene Coverkings on the rear seat, which fit perfectly.

Suggestions? Thoughts? Know of anyone at Coverking that I should contact?

I bought them through eBay, and I already contacted the Seller (an official Coverking rep). I can return them if I pay shipping and a 20% restock fee which would cost me about $35 on a $125 order.
If I get eBay involved, I might be able to get a full refund.
Well, first your ebay seller is charging 5% higher for a restock fee than Coverking advertises on their website. 5% probably doesn't make a big difference, but it makes me see that your seller is shady.

I would call Coverking themselves and discuss it with them.

__________________
Deb
2013 True Blue JKU Rubicon Goodbye Pontiac!
I drive a 4 door. There is more space for bacon inside.
KittyPrawn is offline   Quote
Old 02-06-2013, 02:28 PM   #3
Jeeper
 
Rayko's Avatar
 
Join Date: Apr 2009
Location: NJ Badlands
Posts: 900
Why would you even have to pay a restocking fee? The freakin covers don't fit!!!
A restocking fee is if you order something and than change your mind and don't want it anymore.Then they can charge you a restocking fee. A fee for faulty merchandise is bullcrap.
Rayko is offline   Quote
Old 02-06-2013, 02:42 PM   #4
Jeeper
 
KittyPrawn's Avatar
 
Join Date: Apr 2012
Location: Fairfax, VA
Posts: 2,228
Images: 2
Quote:
Originally Posted by Rayko View Post
Why would you even have to pay a restocking fee? The freakin covers don't fit!!!
A restocking fee is if you order something and than change your mind and don't want it anymore.Then they can charge you a restocking fee. A fee for faulty merchandise is bullcrap.
It's the policy of Cover King for returning any custom order. But, that's why I suggested talking to the company directly and figuring out if there is an issue with the fit and what the options are.
__________________
Deb
2013 True Blue JKU Rubicon Goodbye Pontiac!
I drive a 4 door. There is more space for bacon inside.
KittyPrawn is offline   Quote
Old 02-06-2013, 04:11 PM   #5
Jeeper

WF Supporting Member
 
kbwwolf's Avatar
 
Join Date: Sep 2011
Location: Wisconsin
Posts: 12,179
I've got those exact same covers...same color, in spacer mesh...and they fit the seats on my '12 great.

My initial thought was that those were knockoffs, but since you've talked to somebody at the company, that must not be the case. Hmm. I'd return em, pronto. That looks terrible.
__________________


"What we see depends mainly on what we look for."
—John Lubbock
kbwwolf is offline   Quote
Old 02-06-2013, 10:02 PM   #6
Jeeper
 
StanF's Avatar
 
Join Date: Jan 2013
Location: Austin, TX
Posts: 999
Thanks for all the comments. The reseller contacted Coverking, so I'm waiting on their reply. They are definitely Coverking products - not knockoffs. I will update after I hear back.
StanF is offline   Quote
Old 02-07-2013, 11:45 AM   #7
Jeeper
 
Steve305's Avatar
 
Join Date: Nov 2012
Location: Soddy Daisy, TN
Posts: 389
LOL ... no offense to you, but those covers are HILARIOUS.

Those covers DO NOT FIT. Plain and simple. If they were advertised to fit your vehicle, then you have been sold an inappropriate or wrong item. If they won't refund the entire amount (including shipping them back!) then I'd definitely get eBay involved. I would demand that the seller issue a UPS Call Tag to have them picked up at their expense and that a full refund be issued. And also NEGATIVE FEEDBACK would be a very good idea. It's an eBay member's obligation to leave such feedback to protect the community.
__________________
Just plain 'ole Steve.
Steve305 is offline   Quote
Old 02-08-2013, 08:30 AM   #8
Jeeper
 
Rayko's Avatar
 
Join Date: Apr 2009
Location: NJ Badlands
Posts: 900
Quote:
Originally Posted by KittyPrawn View Post
It's the policy of Cover King for returning any custom order. But, that's why I suggested talking to the company directly and figuring out if there is an issue with the fit and what the options are.
If the merchandise is wrong or faulty there should be no restocking fee. They screwed up, not the customer.
Rayko is offline   Quote
Old 02-13-2013, 04:03 PM   #9
Jeeper
 
StanF's Avatar
 
Join Date: Jan 2013
Location: Austin, TX
Posts: 999
Good Resolution: They are being returned to Coverking for a full refund. And they paid return shipping. It took a while to sort out, but I'm please at this point. (I'll be happier once I actually get the money back, of course)
StanF is offline   Quote
Old 05-31-2014, 06:25 PM   #10
Newb
 
Rockdoggy421's Avatar
 
Join Date: Jul 2013
Location: SW Louisiana
Posts: 5
Images: 4
Send a message via AIM to Rockdoggy421 Send a message via Yahoo to Rockdoggy421
I bought seat covers for the front of mine...The top/back covers don't even come close to fitting. I can't get it to stretch around my seat. I guess I'll eat this one, but everyone should stick with Wet Okole. They are worth the price

Rockdoggy421 is offline   Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




Download our Mobile App

» Network Links
»Jeep Parts
» Featured Product

All times are GMT -5. The time now is 07:30 AM.



Jeep®, Wrangler, Liberty, Wagoneer, Cherokee, and Grand Cherokee are copyrighted and trademarked to Chrysler Motors LLC.
Wranglerforum.com is not in any way associated with the Chrysler Motors LLC