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Old 04-16-2014, 09:48 AM   #1
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iOS app crashing

The app on my iPhone crashes constantly. Is there going to be an update? Or can I log into WF through tapatalk?

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Old 04-16-2014, 03:44 PM   #2
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Which version of the app do you have. There is a Version v3.5.44, Have you tried uninstalling and then reinstalling the app, clearing the cache?

~ GP community support

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Old 04-17-2014, 02:16 PM   #3
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This is now the third time I have uninstalled and reinstalled...

Below is what my app shows and what the App Store shows for versions
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Old 04-18-2014, 12:27 PM   #4
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Hello,

That is quite odd as there was a new version released this year. Could you please uninstall the version you have now and then go on iTunes to download the new version of the auto guide app? Could you please keep me updated on the outcome of this?

Thank you and have a wonderful day!

~km community support
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Old 04-19-2014, 07:03 PM   #5
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This is the one I have been using. This is what the website links to when you pull it up on iOS. It has a popup that says there is an app and it goes to this app
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Old 04-22-2014, 08:17 AM   #6
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Unfortunately I cannot recreate the app crashes you are experiencing on both the Iphone and the Ipad. The version you have is correct so I am not sure what the issue is. The only thing I can think of at this point is to update your Iphone system.

I am so sorry I cannot fix this issue for you.

~km community support
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Old 04-23-2014, 04:37 PM   #7
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Now I'm having issues with the auto guide app
I uninstalled and reinstalled and same thing
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Old 05-03-2014, 08:37 AM   #8
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Since the latest IOS operate for the iPad threads that are un read or have new posts do not show up in bold. Nor do you go to where you left off on a thread. I have uninstalled and reinstalled the iPad app. Any ideas?
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Old 05-05-2014, 11:50 AM   #9
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Which app are you using? The AG one or the Wrangler board one? Try clearing your cache on the apps setting first and see if that helps.

~ dm, community support
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Old 05-12-2014, 10:07 PM   #10
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Cleared the cach, deleted the app and reinstalled. Still have the same problem. Sometimes new posts are hold and sometime not. When not bold goes to last post. If bold goes to where I stopped reading the last time.

Any other ideas?
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Old 05-14-2014, 10:11 AM   #11
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I have let our techs know about the issue and they will try to resolve it as soon as possible.

I do apologize for the inconvenience.

Thank you

~ GP community support

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