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Old 04-04-2013, 11:10 AM   #1
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Tapatalk

Hello I switched to tapatalk to run the forum about 3 months ago due to issues with the WFAccess app. (iPhone)

Well I am unable to view my private messages in this app! It shows I have a message but when I select it it is just blank. Can someone on here fix this or do I need to somehow contact the tapatalk people and if so how.

Thanks I can go back to the WFAccess app but I don't want to I prefer tapatalk please let me know

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Old 04-05-2013, 11:20 AM   #2
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Definitely a strange one as it's the first time I've seen this issue. I'll see what I can find out for you. Have you tried re-installing the app?

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Old 04-05-2013, 12:56 PM   #3
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Originally Posted by HelenaAG View Post
Definitely a strange one as it's the first time I've seen this issue. I'll see what I can find out for you. Have you tried re-installing the app?
No I have not yet but I will give her a shot. Thanks for checking it out.
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Old 04-05-2013, 01:04 PM   #4
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Nope didn't work
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Old 04-05-2013, 01:18 PM   #5
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any one else having the issue?

Want to know how far to trouble shoot this.

OK I am going to PM you let me know if you see it.
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Old 04-05-2013, 01:24 PM   #6
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Old 04-05-2013, 01:28 PM   #7
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My search isn't working either

I know better that there are more than zero threads with the phrase "tow hooks" in here
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Old 04-08-2013, 11:23 AM   #8
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What mobile phone and OS are you using?
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Old 04-08-2013, 01:00 PM   #9
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iPhone 5 iOS 6
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Old 04-08-2013, 08:16 PM   #10
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i have tapatalk for android, but it doesn't find wrangler forum when i search
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Old 04-08-2013, 09:50 PM   #11
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Quote:
Originally Posted by music_man185 View Post
i have tapatalk for android, but it doesn't find wrangler forum when i search
Type in WFTest
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Old 04-09-2013, 09:43 AM   #12
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Thank you again for the screen shot and sorry for any inconvenience. We have now requested the developers of Tapatalk for some support on this issue for you as it's definitely a weird one and we can't replicate the issue at all. I'll keep you updated as soon as I hear anything back and I'm hoping to get it sorted quickly for you.

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Old 04-09-2013, 01:12 PM   #13
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Quote:
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Thank you again for the screen shot and sorry for any inconvenience. We have now requested the developers of Tapatalk for some support on this issue for you as it's definitely a weird one and we can't replicate the issue at all. I'll keep you updated as soon as I hear anything back and I'm hoping to get it sorted quickly for you.

Thanks,
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Thank you very much
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Old 04-09-2013, 03:58 PM   #14
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Type in WFTest
found it. thanks!

i've noticed that i can't search anything. it will let me, but it always comes up with no results. even if i search something basic like "smittybilt"
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Old 04-09-2013, 07:23 PM   #15
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found it. thanks!

i've noticed that i can't search anything. it will let me, but it always comes up with no results. even if i search something basic like "smittybilt"
I got the same thing
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Old 04-10-2013, 11:06 AM   #16
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How did I miss this

Same thing with PM's. I haven't tried recently to see if the issue was resolved.

Edit/Update
WFtest PM's don't work.
All other forums I visits there's no issue

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Old 04-10-2013, 11:23 AM   #17
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Thanks KJ. As I mentioned above, we getting help and support from Tapatalk as well to get this issue fixed. I'll let you guys know as soon as I get info back to confirm that it's been resolved.

Sorry for any inconvenience guys.

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Old 04-10-2013, 12:39 PM   #18
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Thanks KJ. As I mentioned above, we getting help and support from Tapatalk as well to get this issue fixed. I'll let you guys know as soon as I get info back to confirm that it's been resolved.

Sorry for any inconvenience guys.

CG - Community Support
Thanks for the speedy responses
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Old 04-10-2013, 12:42 PM   #19
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Yep thank you.
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Old 04-10-2013, 03:01 PM   #20
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i'm having another problem....

when i go to my profile and click "my posts", it says i have no posts. obviously i do. it says the same for "my topics"
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Old 04-10-2013, 03:11 PM   #21
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i'm having another problem....

when i go to my profile and click "my posts", it says i have no posts. obviously i do. it says the same for "my topics"
Same here. I never noticed that
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Old 04-23-2013, 08:20 AM   #22
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Any progress!?!?
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Old 04-23-2013, 09:21 AM   #23
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Sorry guys,

Unfortunately we have not heard back from TapaTalk's support team so the issue is still ongoing. Hopefully it can get resolved soon. We will keep you updated when we receive more information from TapaTalk.

-DM, Community Support
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Old 04-23-2013, 11:02 AM   #24
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Ok
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Old 05-04-2013, 04:03 AM   #25
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Just for the record...

I'm using Tapatalk 2 on the iPhone 4S running iOS6.

I'm finding that Tapatalk is not showing any "Participated" threads, but all of my "Subscribed" threads are listed.

I also found tonight that I could not reply to a private message. They show up in the list, but when I click on them, no text appears - just a blank screen.
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Old 05-04-2013, 07:13 AM   #26
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Quote:
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Just for the record...

I'm using Tapatalk 2 on the iPhone 4S running iOS6.

I'm finding that Tapatalk is not showing any "Participated" threads, but all of my "Subscribed" threads are listed.

I also found tonight that I could not reply to a private message. They show up in the list, but when I click on them, no text appears - just a blank screen.
That's what mine does. Is it doing that on tapatalk 2 also or just 1
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Old 05-04-2013, 08:36 AM   #27
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Can you guys provide a screen shot of this black screen PM on tapatalk. We will forward it to their tech to further review.

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Old 05-04-2013, 03:14 PM   #28
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Sure. They show up on the list, but it goes into a never ending "loading" cycle.

Attachment 244997

Attachment 244998
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Old 05-04-2013, 05:24 PM   #29
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Name:	ImageUploadedByTapatalk1367706261.146610.jpg
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Old 05-05-2013, 05:13 PM   #30
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Still happens, only with WF. To reply I search the same out by entering the first few letters.
Little bit of a PIA but I deal

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