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Old 03-06-2014, 07:23 PM   #1
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Viewing pics on app

I use the iPhone app a lot and have noticed I can't view people's complete profile or pictures. It would be really great if I could because I could better help people if I knew more info on their jeeps. Plus sometimes I like looking at other members jeeps lol

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Old 03-07-2014, 09:00 AM   #2
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On my android I have to continuously clear out my image cache. Go into settings, towards the bottom you'll see Clear Image Cache. Click that. I also go out to my app info and clear the cache there. Both seem to help......

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Old 03-07-2014, 12:20 PM   #3
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It's not that. It's when I click on the members picture it brings up a condensed version of their profile. From there I can only view threads they've started or posted in. I want to be able to see their "garage" and pictures.
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Old 03-08-2014, 09:22 PM   #4
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The app doesn't support all features on the forum in desktop view.

AS
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Old 03-09-2014, 10:07 AM   #5
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I'm having an issue viewing pics people post in threads
Most show up with the broken link icon
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Old 03-11-2014, 11:29 AM   #6
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Have your tried uninstalling, then re-installing the app yet?

AS
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Old 03-12-2014, 03:53 PM   #7
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Quote:
Originally Posted by HelenaAG View Post
Have your tried uninstalling, then re-installing the app yet? AS
No I'll try that though. Also it crashes aaaalllllllll the time I'm on the newest version of IOS7
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Old 03-14-2014, 12:50 PM   #8
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well let me know when you figure out if the uninstall reinstall works.

Also...

If you are on IOS and have not upgraded to 7.1 and your app is crashing, the update should have fixed it.
But to be safe we have submitted another upgrade to the apple store and just need to wait the 3-5business
days to have it approved. If it is still crashing, can you please get us a copy of the crash log from your device.

If you are on IOS7.1 right now nothing will fix this, please contact your apple IT guy, they will inform you
that the new IOS 7.1 causes apps to go crazy and has been causing major issues, this is a known issue of apples
and they are working to correct it.

HB
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Old 03-14-2014, 09:22 PM   #9
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Yeah my best friend is a tech at Apple and the 5s has been doing nothing but crashing on me since I got it but since it's "software issue" they won't replace the device
I'll let you know if the uninstall/reinstall works
Just haven't gotten a chance to do it cause I've been reading stuff on here haha
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Old 03-15-2014, 02:20 AM   #10
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iOS 7.0.6 uninstalled and reinstalled and crashed almost right away
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Old 03-18-2014, 01:46 PM   #11
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I know you shouldn't have to uninstall and re-install the app, but what happens if / when you upgrade to iOS 7.1 from your current 7.0.6?


~ AS
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Old 03-18-2014, 03:23 PM   #12
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Originally Posted by HelenaAG View Post
I know you shouldn't have to uninstall and re-install the app, but what happens if / when you upgrade to iOS 7.1 from your current 7.0.6? ~ AS
I've been holding off on the update because of the previous post
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Old 03-19-2014, 09:21 AM   #13
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Update to 7.1 and it's still crashing
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Old 03-20-2014, 11:46 AM   #14
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Quote:
Originally Posted by MustangGrl View Post
I've been holding off on the update because of the previous post

I have been doing the same. On my 4s I am still using 7.0.4 because I am worried about what 7.1 might do to my apps

When was the last time you did the Uninstall/Reinstall? There was an update for the app on Monday that should fix some of the crashing issue with 7.1

If you have not updated it to the new version of the app try it this way

Go into the apps setting and clear the cache.

Once the cache is cleared uninstall then reinstall the app.

It should help a bit. I'm running it with my 4s on 7.0.4 and I have not had as many crashed. I know we're on difference IOS but it should work better with 7.1

~ dm, community support

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