Originally Posted by jfowler
Have any of you guys had your front u joint assembly break?
I put mine in 4 wheel on friday and the whole assembly just busted. Then I took it the dealership and they said it wasn't a warranty issue due to the fact I took it off road. What does TRAIL RATED mean again? I don't mean serious off road either just riding a trail with about 20 degree inclines.
Well lets see. Did you tell them, that you took it off road?
If you did, then its gonna take some fighting. Don't worry i did the same thing, but i told them i was camping in woods and driving on a "fire road". I had a busted throw-out bearing due to being stuck in deep water/sand. And it took me 1 and a half month to make warranty pay for repairs.
Was your Jeep covered in mud? What did you tell them about how it broke/what were you doing prior to break?
Go on Jeep.com and read everything about Wranglers "Trail Rated"/off road capabilities. Print some stuff out.
At the dealership, you are most likely talking to a Service Asst. Manager. Find out who is the Service GENERAL Manager. But before talking to him tell me exactly what happed, how you broke it, what you told dealer, and what they told you.