replaced the radio about 6 mths ago for the first time and didnt solve the problem, had a update a couple of months ago and seemed to fix problem then started acting up again. had jeep in monday and dealer ordered a second unit to replace this one. we also had issues with the dvd not playing because of the 6speed and living in pa. ( dvd never new jeep was in park to let dvd play.)they did some "fix" to make that happen. i think this hole system is overated for the wrangler. advertised as nav,dvd,bluetooth,handsfree calling, blah blah blah. much to our supprise no dvd, no blue tooth,no hands free. bluetooth and hands free not avalible for the wrangler but the stealer doesnt tell you that up front and jeep doesnt reduce the price any for those opptions not being avalible.