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Old 03-02-2014, 03:48 PM   #1
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new jeep

Hey guys i purchased a my 2008 wrangler unlimited sahara about 3 weeks ago and am loving it so far. already installed my teraflex 2.5 budget boost and am currently waiting for 35" mudd graplers with ballistic jester rims to arrive.

Installing the lift would not have been that bad if the lug nuts were not way over torqued ended up stripping a lug nut after 150 pounds on an impact would not break the lugs. Then was moving along nicely and both front shock studs sheared off when taking of the bolts. But other then that i really like it.

I also have a couple issues that its currently at the dealer for. Every time i fill up the tank the pump cuts off but the gas continues to overflow all over the side of the jeep. I went to take off the doors one warm day and the driver door came right off but all the others i could not get off to save my life. Also the transmission every once and a while will pop out of first gear, and is hard to put in first and second. It says on the carfax that the transmission was checked, i wonder if it was for this issue.

I was wondering if any of you guys had experience with these issues and dealing with dealer warranties. I feel im going to have to fight with the dealer ship to get them to do anything cause the claim to have only made $200 on the deal.

Anyway i cant wait to get my tires and be able to use my jeep for what its made for. Cheers

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Old 03-02-2014, 04:05 PM   #2
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The amount of money a dealer makes has nothing to do with the warranty claim because Jeep pays for warranty services and labor so don't let the dealer use that as an excuse. If they do take your Jeep to another dealer. However, it is up to the dealer how they submit your warranty claim and they can include a slight bias in favor or against. In other words they have a little latitude to fight for you on warranty services or not. For instance they can omit information such as you have a leveling kit when you have a steering issue or they can list every mod on your Jeep even though none of them have anything to do with your claim.

There are threads related to all three of your issues so I suggest doing a quick search to see if any help. I had the gas problem on my first JK and resolved it by the position I held the nozzle. It had to be perfectly vertical and all the way in. I had a habit of put the nozzle in and letting it go and when it did it turned slightly and pushed out.

Good luck on your claims!

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Old 03-02-2014, 05:51 PM   #3
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Note that the OP purchased a 2008 Jeep, so the question is what type of a warranty are you speaking of. Was this an extended Chrysler warranty, an aftermarket warranty with a list of authorized repair facilities, or something offered and underwritten by the dealership you purchased from. This could make a huge difference in how your warranty claim is handled. The profit made by a dealer on the original sale should not have any affect on future warranty claims, but if it is a limited warranty required on used vehicles by your state, it is possible they will attempt to refuse warranty or offer to buy the vehicle back, depending on state law. Make sure you read the fine print of your warranty and be prepared to fight for whatever you are entitled!
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Old 03-02-2014, 06:53 PM   #4
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I purchased the jeep from a ford dealership; with a 30 day/1000 mile unconditional warranty. However now that i have looked all through the paper work i was given at time of purchase the paper that talks about warranty i don't have.

I dropped the jeep off last Wednesday the guy called me Thursday to make sure he had the list correct of all my complaints and tell me about not having enough money in vehicle. I am hopping he calls tomorrow saying everything is fixed lol wishful thinking.
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Old 03-02-2014, 07:04 PM   #5
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My 2008 had the same overflow issue. Jeep has a recall on the back flow preventer and took care of it.
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Old 03-02-2014, 09:38 PM   #6
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I bought a used car that the dealer had just taken in on trade and had not prepped for resale at the time I looked at it. During my test drive I realized the AC was blowing warm. They said they would take care of it, cleaned up the car, charged the AC and I was off, only to find the AC was still not working. When I took it back in, they had it for a day and said they would have to take it to a VW dealership for a repair and call with where to take it and when. After not hearing any word back, I made several phone calls, only to leave messages with still no return calls. I finally went back into the dealership, at which time they told me it was a $3,000 repair and they couldn't afford to eat it, trying to convince me that only drivetrain was covered under the state mandated warranty. They ended up buying the car back from me.

With the recall on the fuel filler, you should be good on that one. I'm guessing the door removal should be an easy fix so shouldn't be an issue. The tranny may be a different story. Best of luck with your repairs.
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Old 03-04-2014, 07:39 PM   #7
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Okay so the guy got back to me today. They fixed the fuel overflow problem, heat shield rattling , and spate tire the tire valve stem was messed up.

He told me that the door hinges open and close and that is alls that is needed to pass maryland inspection and he could not do anything about the door hinges. And that I only had a power train warranty.

They also said when they test drove it they found no problems with the transmission popping out of gear.

It looks like the door hinges are a somewhat simple fix. Do you guys think I should just accept what they fixed and do the hinges my self or push harder for them to do it?


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Old 03-04-2014, 10:29 PM   #8
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Just do the doors yourself.
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Old 03-05-2014, 06:48 AM   #9
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Do you know what is actually preventing the doors from coming off? What part of Maryland are you in, I'm in Washington County and work in Frederick County.
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Old 03-05-2014, 07:11 AM   #10
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I'm in Calvert county. I could get the bottom bolts off but I'm imagining the the hinges rusted and seized them together. I'm thinking a couple days of heavy soaking with some pb blaster will help.


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Old 03-05-2014, 07:44 AM   #11
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The doors on my 05 could be a little tough sometimes. Try applying upward pressure while swinging the door back and forth. Also make sure you are lifting up as close to the hinges as possible. Search the forum for your trans issue. I know I've seen threads about it. May give you some ammo to take back to the dealership since they can't replicate the issue.
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Old 03-05-2014, 08:44 AM   #12
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I just did a jeep with door issues like you are speaking of. I bought Sili Kroil and soaked them for a day and they came off. You can also use 50-50 transmission fluid and acetone (bad for your paint) and that works better than anything. Or you can remove the door hinges and attack them still attached to the doors.

I hope the dealership is not in upper marlboro because I know the owner there.
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Old 03-05-2014, 08:53 AM   #13
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I purchased it from Waldorf ford. Thank for the info on the hinges. After further research I found a tsb on the transmission. 21-001-10. Now I just have to get them to do the tsb on it.
Hopefully they can do it in a timely manor I've been without my jeep for a week today.


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Old 03-05-2014, 03:00 PM   #14
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Okay so I've done some more research on this jeep. The jeep has been to Fredrick Chrysler 2 times for checking the transmission for the same problem I'm having. The guy there did not know why they did not fix the problem.
So currently I'm waiting for Waldorf ford's service manager to call me back . This has become quite the pain.


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Old 03-05-2014, 03:59 PM   #15
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I had the same problems with my door hinges. I tried all kinds of methods to get them loose and nothing worked. The simplest solution was to unbolt the hinges from the jeep, protect them with a thick cloth, then tap them off with a rubber mallet. Attach the hinges back to the jeep. Before you put the doors back on, lubricate the holes in the hinges and you will have no problem after that.
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Old 03-05-2014, 04:13 PM   #16
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The gas issue and popping out of gear issues were both recalls on my '08 JK, they were taken care of under warranty.
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Old 03-06-2014, 06:52 AM   #17
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After talking with the head of service, he said that himself and 4 other people have driven the jeep trying to get it to pop out . And has no problem fixing it if they could replicate the problem. So Friday I'm going up there and Guna drive one of their tech around. Hopefully it will pop out of gear. If I can't get it to I have a feeling I'm going to be video taping me driving lol. Hopefully everything will be solved tomorrow.
Thank you for all the input so far.


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Old 03-06-2014, 07:29 AM   #18
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Quote:
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After talking with the head of service, he said that himself and 4 other people have driven the jeep trying to get it to pop out . And has no problem fixing it if they could replicate the problem. So Friday I'm going up there and Guna drive one of their tech around. Hopefully it will pop out of gear. If I can't get it to I have a feeling I'm going to be video taping me driving lol. Hopefully everything will be solved tomorrow.
Thank you for all the input so far.


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Old 03-06-2014, 11:28 AM   #19
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I had on 07 that would pop out of 2nd gear about once a month.
Scared the bejesus out of me the first time. I thought something snapped.

Culprit was bad synchronizer, dealer rebuilt the trans under warranty. This was in 2008, it was determined to be a defect in materials or workmanship. Nothing I did wrong.

Your drivetrain warranty should cover it, even if it's only 30 days. Having it diagnosed before your warranty expires is critical. If it's deemed to be a defect they need to cover it even if the 30 day period passes before they fix it. At least that's the case here in WA, you state may have different laws.

A TSB was issued for the manual transmission problem after mine was rebuilt, I've never seen a recall for it.

The gas overflow was a recall item.

Not trying to worry you, a worn syncro won't stop you from driving at all.
Just have to pause between shifts let the gears mesh and make sure it's all the way in.
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Old 06-04-2014, 01:36 PM   #20
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My 2008 had the same overflow issue. Jeep has a recall on the back flow preventer and took care of it.
Do you know where I can find the recall on the back flow preventer? I have searched and come up with nothing.
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Old 06-04-2014, 01:52 PM   #21
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I grease up my hinges every time I take the doors off. It was a little hard to get them off the first time.
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Old 06-04-2014, 01:52 PM   #22
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I also had the popping out of 2nd gear soon after I bought my 2008 Wrangler. I was very persistent with the service department where I bought it. They also wanted to have it happen to them while they drove it. Finally it did. Do NOT give up, it's a couple thousand dollars of work. Made the extended warranty worth every penny. Mine still pops out of 3rd every so often, but my warranty has expired and they'd have to drive it for months for it to happen to them. Now I'm dealing with the fuel overflow issue. They have no recall on record.
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Old 06-05-2014, 06:24 AM   #23
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Do you know where I can find the recall on the back flow preventer? I have searched and come up with nothing.
I took it in because of a radiator leak and I mentioned about wearing gas every time I filled up. They looked it up and told me that there was a recall. I didn't receive anything in the mail.
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Old 07-12-2014, 03:13 PM   #24
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search the forum for "jumping out of gear" problems. There are several threads describing it. My does the same thing with first gear. The TSB helps because it gives you the part number to replace it. THe kit includes a new first gear & the 1st-2nd gear synchronizer. The dealer quoted me $1700 to fix but the part is available on a Mopar website for $230. The b*tch of doing it on your own is getting the stupid tranny out, which I am in the middle of doing right now and it is not easy!
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Old 07-13-2014, 11:09 AM   #25
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Spray penetrating oil into the door hinges, move the door back and forth while lifting it HARD.

you did remove the screws under the hinges, right??

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