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Old 10-16-2009, 12:48 PM   #1
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Water Leak - Roof or A- Pillar

Had my Jeep at the dealer 3 times and they cant find it.

Its a leak when it rains, the pass floor will get soaked, water is coming in from the Roof or a-pillar and poors onto the floor.

Anyone else have this prob.
Dealer replaced my header seal twice and nothing is fixed.

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Old 10-16-2009, 01:11 PM   #2
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Jeep Wrangler Issues

Have (had) an 08 Wrangler x 4x4 stk with both hard& soft tops purchased new. Both soft and hard tops leak. The hinge and front panels of the hard top especially bad. This cannot be fixed, as the dealer(s) have installed 9 sets of replacement seals. Yes, that is 10 with the original seal. These leaks killed the radio, the locks, the windows, the carpets are delaminating from getting soaked, freezing last winter and getting to the drain plugs so much. The speakers are not sounding as good anymore. The exposed areas of seats (by pivots and track) are rusting. Original jack and my torx tool for the top in jack bay are rusting. Leaky top leads to great smells too. Now it seems the engine has decided to pick up a stutter for the last few months (25000 miles to present). The dealership claims water in the fuel, however dry gas makes no difference, or changing the plugs. The plug wiring looks new and is dry. An independent mechanic said it is probably the computer loosing its battle with moisture, but never can anyone seem to find an error code, so no one can fix it. This year alone as of October 9th the jeep was in and out of the dealership for 7 weeks out of 10 months. I live 24 miles away. I finally got the dealership to order new tops - back ordered until 2010. This is on top of collateral damages of a soaked Ipod, Nintendo Wii and a Blackberry Storm, ruined mail and a soggy insurance& registration card. Great way to start or end a work day then with swamp ass from a damp seat. Or getting soaked taking a tarp off to drive or putting it back when you want to park. No loaner vehicle I should add. My old CJ8 is turning over in its grave if it has not been melted into a cannon or coat hanger by now.

Good deal at purchase (Croton Auto Group - NY, 5 star dealer), horrible service on a defective vehicle.

Bought 5 chrysler vehicles new - 08 dakota, 04.5 diesel Ram - This was my third and last jeep. That awesome old CJ was bought in college very very used and lasted more then any of the 3 jeeps I bought new - amazing.

Proud owner of a Toyota FJ Cruiser as of October 10th

The company manufacturing the tops I believe has now gone out of business. There are rumors of replacement tops that will be a one piece replacement instead of the "T" top style we all have.

Asked Chrysler through the email contact on the Jeep website why my dealer had stopped sending experience surveys. I was told to talk to customer assistance. Katherine Ander (service rep at customer assistance) said via email, talk to Customer satisfaction. Customer satisfaction (1-800-866-1774 - did not bother to write the name down) said Chrysler no longer mails surveys but they do it by phone. They said to call 5 star Headquarters (877-745-7827 - again, I did not bother to waste the ink on the persons name) about surveys. 5 Star HQ says now the dealers perform the individual's surveys as well as sending their own results back to 5 Star HQ. So - does that mean if you have issues they do not send a survey? If you send back a bad one, you know where that will wind up.

Someone tell Jeep - Chrysler to redesign the tops instead of the BS fixes that do not work. Good luck to all who have these problems.

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Old 10-16-2009, 01:16 PM   #3
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Leaks

I myslef have found 3 diff leaks spots and siliconed them all and still water comes in, it is a never ending battle. Water just wont stop soaking the pass floor.
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Old 10-16-2009, 03:02 PM   #4
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Mine 09 leaks now too. Right above the door and is starting to have that mildew smell inside now from soaked carpet. Not fun.
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Old 10-16-2009, 03:03 PM   #5
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Quote:
Originally Posted by 08wranglerxsfthrdtopstk4x View Post
Have (had) an 08 Wrangler x 4x4 stk with both hard& soft tops purchased new. Both soft and hard tops leak. The hinge and front panels of the hard top especially bad. This cannot be fixed, as the dealer(s) have installed 9 sets of replacement seals. Yes, that is 10 with the original seal. These leaks killed the radio, the locks, the windows, the carpets are delaminating from getting soaked, freezing last winter and getting to the drain plugs so much. The speakers are not sounding as good anymore. The exposed areas of seats (by pivots and track) are rusting. Original jack and my torx tool for the top in jack bay are rusting. Leaky top leads to great smells too. Now it seems the engine has decided to pick up a stutter for the last few months (25000 miles to present). The dealership claims water in the fuel, however dry gas makes no difference, or changing the plugs. The plug wiring looks new and is dry. An independent mechanic said it is probably the computer loosing its battle with moisture, but never can anyone seem to find an error code, so no one can fix it. This year alone as of October 9th the jeep was in and out of the dealership for 7 weeks out of 10 months. I live 24 miles away. I finally got the dealership to order new tops - back ordered until 2010. This is on top of collateral damages of a soaked Ipod, Nintendo Wii and a Blackberry Storm, ruined mail and a soggy insurance& registration card. Great way to start or end a work day then with swamp ass from a damp seat. Or getting soaked taking a tarp off to drive or putting it back when you want to park. No loaner vehicle I should add. My old CJ8 is turning over in its grave if it has not been melted into a cannon or coat hanger by now.

Good deal at purchase (Croton Auto Group - NY, 5 star dealer), horrible service on a defective vehicle.

Bought 5 chrysler vehicles new - 08 dakota, 04.5 diesel Ram - This was my third and last jeep. That awesome old CJ was bought in college very very used and lasted more then any of the 3 jeeps I bought new - amazing.

Proud owner of a Toyota FJ Cruiser as of October 10th

The company manufacturing the tops I believe has now gone out of business. There are rumors of replacement tops that will be a one piece replacement instead of the "T" top style we all have.

Asked Chrysler through the email contact on the Jeep website why my dealer had stopped sending experience surveys. I was told to talk to customer assistance. Katherine Ander (service rep at customer assistance) said via email, talk to Customer satisfaction. Customer satisfaction (1-800-866-1774 - did not bother to write the name down) said Chrysler no longer mails surveys but they do it by phone. They said to call 5 star Headquarters (877-745-7827 - again, I did not bother to waste the ink on the persons name) about surveys. 5 Star HQ says now the dealers perform the individual's surveys as well as sending their own results back to 5 Star HQ. So - does that mean if you have issues they do not send a survey? If you send back a bad one, you know where that will wind up.

Someone tell Jeep - Chrysler to redesign the tops instead of the BS fixes that do not work. Good luck to all who have these problems.
Wow, this sounds like the jeep from hell. My first 08 jeep wasn't that bad and Chrysler now has it, and that is how I ended up with my Rubicon. I can't spill my guts on the details of the deal though because I signed and sealed them (the lips, not the jeep!). The hard top leaked like a sieve. I hope you work out something to your satisfaction. I'm satisfied with mine now. It only leaked for the first two storms, the dealer adjusted it and it has been fine since. My Rubicon is a late 08...May...me thinks.
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Old 10-16-2009, 03:12 PM   #6
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Lucky me. Dont get much rain here. But even at the self car wash, no leaks (Yet).
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Old 10-16-2009, 03:15 PM   #7
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Saw this on another Forum. It seemed to fix his problem.
68027813aa tape kit
55397454ad w/strip-windshield header
68026937ab seal kit-removable top

inspect a-pillar mucketseal
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Old 10-16-2009, 05:26 PM   #8
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Angry Leaking Hard Top

Yep, mine leaks to. 2009, I've had it for 2 months, usually park it in the shed. Left it in the driveway for a few days, went to put some OEM jeep floormats in and noticed moisture on the passenger floorboard. It had rained and I first thought maybe I had left the windo cracked, nope, looks like mine has the problem also. Parked it back in the shed. I guess this will be a fair weather vechile only. Too bad.
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Old 10-16-2009, 05:34 PM   #9
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After mine is out of warranty, if it gets leaky, I plan on doing what someone told me to do when I was camped out in Maine. He said he had a leaky top and he was told this by a fellow jeeper who had the same issue. He said he sprayed silicone lubricant on the seals and no more leaks. The fellow who told him this advised him not to let the dealership work on it. After knowing what they did to my first jeep, I would agree with this. I would try to first make sure that the seals are clean then slick up the seals and water test it.
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Old 10-16-2009, 05:36 PM   #10
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BTW if anybody tries this and it works (or doesn't work) hopefully you will post back here to help others out. I'm interested too.
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Old 10-16-2009, 06:07 PM   #11
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Looks like something to try. Treat the seals. Close yourself into the Jeep and have a friend soak the top with a hose. See if the water penetrates. I have used the thick silicone lubricant on other types of seals and it did stop leaks. I am willing to try this on mine. It is brand new and I have not noticed a leak yet. I do live in the desert.

Yes, And I do believe the seals must be clean. If you are blowing dirt onto the seal surfaces, it will not stop water from getting in.

08Wrangler: Did you try to find the leak on your own? It should have been fairly obvious and easy to track down considering your description of the damage.
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Old 10-16-2009, 06:16 PM   #12
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I had the ultimate test here in Georgia. It's rained steady for the past 14 days! First nice day was today. Got in it and no leaks thank God!!
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Old 10-19-2009, 07:35 AM   #13
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Sorry, did not have a chance to reply over the weekend. Yes, given how much rain we had in the NE this year, we did try to figure it out. I tried light marine silicone sealer (DO NOT USE SOMETHING STRONG LIKE 3M 5200!) but when we would want to take the tops off, it was a bear to get it all off. It leaked anyway, but then add just a small missed piece of silicone sealer and the leak was way worse. Tried the silicone lubricant thingy too. It works for a while but drive the vehicle and wind, bumps and the flexing of the top will allow the water to intrude eventually along with the silicone. Be careful with the self fixes, because the dealership can / will say you caused the leak and then not honor the warantee!

The point is the vehicle was a year and a half old. If I got it used, I would not be as mad, but this was new. The rear leaking hinge? no possible solution I think. Further more, it had a strange leak once in a while. Where the tailgate met the glass, on either side of the glass, water would randomly come in when driving. I guess like a staion wagon effect on the flat back of the wrangler. It would run down and pool in those 2 indents on either side of the tailgate in the floor. The last straw was the engine running funny though. The bottom line is the plastic roof was warped making a bad seal situation worse. That is why the dealership finally ordered a new top for the truck. As my warantee was just coming up at 33000, (maybe 36k? I dont remember) I traded it for the FJ. I now have dry seats, no leaks, better gear / compression breaking, no carpets and man, you should see where the oil filter is! Cant wait to lift her!
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Old 10-19-2009, 02:10 PM   #14
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Quote:
Originally Posted by 08wranglerxsfthrdtopstk4x View Post

I tried light marine silicone sealer (DO NOT USE SOMETHING STRONG LIKE 3M 5200!) but when we would want to take the tops off, it was a bear to get it all off.

Be careful with the self fixes, because the dealership can / will say you caused the leak and then not honor the warantee!
I wouldn't try anything that would stick permanently to the seal such as silicone sealer. It would make the surface uneven whilst trying to remove it. The silicone lubricant would make the two untouched seal surfaces seal better but wouldn't improve a seal of two uneven surfaces, made uneven by applying silicone sealer which is more like glue on the seals. Silicone lubricant would not permanently stick to the surface. It would cause them to be slick but not stick.

This, by the way is why the leak needs to be solved within warranty by the dealer or chrysler and not by the consumer. If they make a mistake, they own it. If the consumer makes a mistake, the consumer would own it and chrysler would back away from the repair.

I knew this and depended solely on the dealer during the situation. If the Rubicon were to leak, the dealer would get it for repair. Out of warranty? That is different.
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Old 10-21-2009, 06:44 AM   #15
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Water Leak

4th time to the dealer and it rained this morning.
Leaked even worse.
Pass floor is a puddle again.

I even tried silicon myself in areas to seal along the A-Pillar and Roof/Header
2008 Rubicon.

Not sure what to do, I now beleive the dealer will not be able to fix this.....
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Old 10-23-2009, 09:56 AM   #16
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Freedom Roof LEAKS

I have had my Jeep in several times to the dealership to have my roof leak repaired and just dropped it off again this morning.

I still have about 1500 miles left on my warranty.

I didn't have a problem with the roof leaking much when I bought it, then just last May I noticed a small leak from the center where the 2 points meet. That problem was fixed then I started having a leaking problem on the drivers side where the 2 pieces of plastic overlap on the pillar where the water pools on the dash.

They replaced the weather heading strip and replaced (?) the left and right sections on the Freedom roof. After a heavy rain last night in NW Indiana, I got into the jeep and found that not only is it leaking around the pillar again, it is now leaking on the passenger side, (where it never leaked before) and running down the door.

I had an appointment with the dealer anyway today to have the rear brakes replaced. Showed the service dept person the leak and he said that he didn't know what else that they could do.

I am seriously thinking about telling him to shove it. This is my first jeep and I really started out enjoying it, especially when I drove it out to Wyoming but recently I think that I may be having second thoughts.

Does anyone have any suggestions?

Thanks
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Old 10-23-2009, 10:13 AM   #17
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Would it be possible in areas where it could be done , and that would be to install a thicker or double up on weather stripping thus a better seal ?
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Old 10-23-2009, 10:25 AM   #18
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I am going to exhaust all of my possibilities with the dealer as long as it is still under warranty. The manager at one time stated that maybe they have to have a windshield installer look at it. For what reason I don't know. It's not leaking around the windshield.

When I get it back from the dealership and when it quits raining, I will go ahead and remove the roof and reseat it to see if maybe that might rectify the problem.
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Old 10-23-2009, 05:09 PM   #19
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The service dept removed the roof, adjusted the front metal attachments back slightly. He was very apologetic and said to bring it back if I noticed any additional leaking. Will wait and see what happens next.
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Old 10-23-2009, 05:26 PM   #20
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Quote:
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I am going to exhaust all of my possibilities with the dealer as long as it is still under warranty.
That would be my approach. On my first jeep that Chrysler got back, they did 50 pages of modifications. My hard top was beginning to look like a patchwork quilt. When they found the leak, I was going to have them put it back the way is was from the factory except for the last fix but then they got tired of fixing it and took it back from me. My new ride hasn't leaked since the first two storms and all that the dealer did on the new one was adjust the top. They made a happy camper out of me. Can't talk about the exchange though because I signed a non disclosure agreement about the "deal". All I'll say is that I'm a satisfied customer. I wasn't satisfied with the first one. My dealer was awesome through the whole thing: Bertera of Westfield, MA.
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Old 10-23-2009, 06:16 PM   #21
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There is a TSB on this issue which is superseding a previous TSB..
Next are the headers of the TSB..It also shows what the dealer has to do to fix it..

NUMBER: 23-005-09
GROUP: Body
DATE: March 24, 2009
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-002-08, DATED JANUARY 15, 2008 WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE THE ADDITION OF ADDITION OF THE 2009 MODEL YEAR, UPDATED PART NUMBERS AND DIAGNOSIS.
SUBJECT:
Soft Top - Water Leak At Upper A-Pillar Door Seal To Door Rail Interface
OVERVIEW:
This bulletin involves the addition of foam to eliminate a possible water leak at the upper A-Pillar.
MODELS:
2007 - **2009** (JK) Wrangler
NOTE :This bulletin applies to vehicles equipped with a soft top or a dual top (sales code GWK, VJ0 Or AEM).
SYMPTOM/CONDITION:
On soft top equipped vehicles, water may leak past the door seal to door rail interface at the upper A-Pillar. etc......


So get back to your dealers and let them fix it..
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Old 10-26-2009, 12:08 PM   #22
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This is one thing Im watching ,,, I dont have to get a new ride unil Aug next year. Hope this shakes out..

Other wise Im looking at the BIGGER FJ Crusier,,, But I really like how compact the Wrangler is,, 2 door.
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Old 10-30-2009, 06:33 AM   #23
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Talking 4th time is a charm

Dealer installed the "AE" level new header seal.

And also used black RTV and sealed across the entire top of the seal to header on the roof edge to edge.

So far no leaks and its rainin of course in Michigan......
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Old 10-30-2009, 08:31 AM   #24
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Are the leaks only affect a smaller percentage of owners? Or are the majority experiencing leaks?

It would also be nice if they allow an option without the carpet like the honda element's polyurethaan floor. So such leaks won't cause mildew
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Old 10-30-2009, 09:47 AM   #25
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Most people with the 3 part top will get a leak after a while, sorry to say.
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Old 10-30-2009, 01:07 PM   #26
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Ok I know what I'm about to admit to is about the most getto hillbilly thing I have ever done but it worked.

I noticed the other day when installing new mats that under my drivers side mat the carpet was damp. Not soaked or anything just a little damp. Passenger side was bone dry. Now I have never noticed or even seen a drip of water anywhere but from what I have read they will sometimes leak in behind the pad at the "A" pillar and you don't always see water.

Ok here comes the getto part. It was pouring down rain next morning and I knew my JK was going to be sitting outside all day and didn't want a floor board full of water so I took some clear 3M 2in. wide packaging tape and put a solid piece strip across the top, from one side to the other, of the header. You can't even see it on there. Now this wasn't meant to be anything more than a quick fix but I wanted to see if this would stop any leaking and if it did I would know where my problem area is. Not only do I not notice it on there but it, for now atleast, fixed my problem. It's been raining on and off for the last week and my JK has been out in it the whole time and no leaks and my carpet is bone dry.

So if you're looking for a quick fix and just need to get you thru the day/week or whatever you can give it a try.
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Old 12-01-2009, 10:09 PM   #27
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The dealership tried something to try and fix the leak and for now it seems to have worked. Right at the point of leakage on both doors where the seal meets the metal, there is a slit in the rubber when pushed is hollow. She put a piece of rubber inside the slit to make it more rigid and now it doesn't leak.

It still does have the run-off from the drip rail when you open the door but there is nothing that can be done about that. Crappy design.
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Old 12-02-2009, 09:34 PM   #28
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Been there

My 08 leaked on the driver side. Three times to the dealer did not fix it either. They thought it was the roof panels, then some of the seals on the door.

I waited until it was raining hard and stopped at the dealer opened the door and showed them the path the water was following and going under the seal on the door then down the inside to the sill and on to the carpet.

Made an appointment for a couple days later and they found a service bulletin saying that if the door had ever been adjusted the full door seal Must be replaced. They installed a new seal and it has not leaked since.
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Old 01-28-2010, 02:53 PM   #29
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My 2007 Wrangler has been back to the dealer for water leaks now 16 times - it has had all seals replaced several times (all doors and roof)- Chrysler keep revising the design of the seals - it is in again at the moment and having new roof seals yet again. Doors have been adjusted too. Hope they will eventually resolve problem.
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Old 03-30-2010, 11:19 AM   #30
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It's at the dealer for the 5th time for the same leak issue. They fix one area and it moves somewhere else. I ended up talking to the owner who said they will get Jeep involved if needed. If I get it back today and it leaks tomorrow I'm asking for a 2010 roof, or buy it back at what I paid and sell me a new one at cost.

The tech said this is the 2nd most difficult one he has worked one, the worst was bought back.

I'll update once I have more.

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