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Old 12-11-2013, 06:49 PM   #1
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Wrangler recall

So I got the second recall for the tranny lines. I called the dealer to let them know I now had a second notice. I was told that the parts have been sitting there since you called with the first recall. I seem to be missing something. The Jeep has been in for a oil change in late September and they didn't say anything. I guess I have to become a mind reader with the service rep. Going in tomorrow.

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Old 12-11-2013, 07:59 PM   #2
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At least they have parts. I got my second letter and went to Dealer last week on vacation and they don't have any parts.

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Old 12-11-2013, 09:21 PM   #3
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At least they have parts. I got my second letter and went to Dealer last week on vacation and they don't have any parts.
Same here!
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Old 12-13-2013, 08:44 AM   #4
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Ok the recall done. Wife took the jeep in since I was working. 5 tire rotation, oil change and they talked her into the fuel injection flush, $196 later. She said she noticed a difference when driving it home at how much better it felt. Then again that is the only time she drives it .
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Old 12-13-2013, 08:48 AM   #5
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Ok the recall done. Wife took the jeep in since I was working. 5 tire rotation, oil change and they talked her into the fuel injection flush, $196 later. She said she noticed a difference when driving it home at how much better it felt. Then again that is the only time she drives it .
Mmmm. So does this really work? Is it something that we need to look into?
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Old 12-13-2013, 06:18 PM   #6
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I have seen a few cars (not Jeeps) that had been babied or neglected while driving that came out better with a fuel injection flush.

One was a Dodge Avenger with 40k that was never driven hard, never taken on highway, and put-putted around a city. It was left for days or longer not driven, then a short trip to the store and back. Basically, an old woman drove it.

Since it didn't get a lot of time driven while warmed up, and never really fast, the carbon built up in the engine, and the injectors were nasty. She would have been a good candidate for it, except by the time she got it in to the dealer, it needed more to clean it up than just that.

I also had some issues with my Porsche when I bought it. I bought it from a friend who was older, he loved the car, but couldn't drive it because his back hurt too much to get in and out of it. He used to drive it proper as he said, but it wasn't driven much in the months before I got it. I drove it for a bit, and then took it for a check up. I took it Dumont's for a check up and they gave a short list of things to do, but told me to really clean up the engine I should go blow the cobwebs out on the highway one night and that will burn off the carbon without a treatment needed.

I did that, and it did fix the slight hiccup it was having. I found that I needed to do that about once every six months or so, and a 1/4 mile track is a safer option.

When I got the TJ I had my mechanic tell me the same thing is true for the 4.0 engine. I found that just getting on it a bit once a month while getting on the highway would take care of it. It was mentioned once by my mechanic that getting up to 4000 rpm on the 4.0 was enough to get rid of the carbon build up. Whether it was true or not I can't say, but I never had issues either.

I'd say if you are a low rpm crawler, or you baby it around town a lot, you may have some issues down the line. I don't know if the better solution would be to drive it harder at times or get the treatment done.
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Old 12-13-2013, 06:21 PM   #7
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So I got the second recall for the tranny lines. I called the dealer to let them know I now had a second notice. I was told that the parts have been sitting there since you called with the first recall. I seem to be missing something. The Jeep has been in for a oil change in late September and they didn't say anything. I guess I have to become a mind reader with the service rep. Going in tomorrow.
Thats in the fine print- you call them to check on everything
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Old 12-14-2013, 12:48 PM   #8
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Ok pulled Jeep out of garage to go play in the snow and quite a few oil spots in one area. Hope it is just dripping from the tranny line change out. Will have to watch if it keeps dripping.
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Old 12-17-2013, 03:54 AM   #9
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Eww, I'd be complaining. They should have cleaned it all up at least, it shouldn't be dripping anything.
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Old 12-17-2013, 07:45 PM   #10
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I received my second notice three weeks ago to take my Jeep in for the recall. I called the dealer and they told me they have to order the part, then wait and wait and wait and wait for the part to show up. Told me they are on allocation.

I see Chrysler hasn't changed over the years, still the same old reputation. Can't service what they sell
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Old 12-17-2013, 08:56 PM   #11
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My wife's cousin drove his audi q5 too easy, and the dealership had to rebuild the heads on his engine do to carbon build up. Lucky that his warranty covered it. They told him to floor it when possible to keep it clean. I drive hard, and never have engine problems.
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Old 12-18-2013, 08:46 AM   #12
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Use TECHRON every few tanks of gas - does a great job to clean injectors and valves and make sure the engine is brought up to temperature - short runs around town aggravate this situation.
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Old 12-18-2013, 12:00 PM   #13
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Take it out on the freeway and drive it normally for 20 to 30 minutes several times a month.

More than a few older drivers have these types of problems because they never fully get the engine up to operating temperature.

My neighbor has a 2005 Buick and it wouldn't pass the mandated emissions test protocol. He was going to spend hundreds on fuel system treatments and I asked him if I could drive it, with him as a passenger. We drove about 10 miles for coffee and then straight to the emissions station. It passed with flying colors after the catalytic converter and the engine got hot enough to do their jobs efficiently.

He never drives it beyond the grocery store and his local doctor.
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Old 12-18-2013, 12:47 PM   #14
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This recall is driving me nuts. The freaking dealer won't let me wait to get it done on a Saturday (they say it takes 2.5 hours but I know it doesn't) and now I get to burn yet another day off to get this done. They waited until the day before the appointment the first time to tell me not to come in.

And I was starting to wonder why it was again that I do 100% of my vehicle work myself.
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Old 12-18-2013, 01:40 PM   #15
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This recall is driving me nuts. The freaking dealer won't let me wait to get it done on a Saturday (they say it takes 2.5 hours but I know it doesn't) and now I get to burn yet another day off to get this done. They waited until the day before the appointment the first time to tell me not to come in. And I was starting to wonder why it was again that I do 100% of my vehicle work myself.
most dealers have a shuttle system. If they don't and you bought it from them request it courteously with an explanation of your situation
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Old 12-18-2013, 01:50 PM   #16
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My recall parts have been on order for 6 weeks now...thankfully my lines are not chafed at all, but my service manager told me he is still replacing the lines.
Anyone having this delay?
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Old 12-18-2013, 02:11 PM   #17
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I took my Jeep in about two weeks ago and am still waiting on parts. They did another recall, something with the computer when I was there last time.
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Old 12-18-2013, 03:29 PM   #18
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Took mine in on Monday and they said that Chrysler can only produce the parts needed to do one Jeep a week at each dealership in the US & Canada so I would imagine I will be waiting until Feb/March ?
If it's already leaking they will fix it but if not you have to wait ...
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Old 12-18-2013, 05:35 PM   #19
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Took mine in on Monday and they said that Chrysler can only produce the parts needed to do one Jeep a week at each dealership in the US & Canada so I would imagine I will be waiting until Feb/March ?
If it's already leaking they will fix it but if not you have to wait ...
I guess I got lucky so much slush on the garage floor can't tell if it stopped dripping.
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Old 12-18-2013, 08:20 PM   #20
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Took my Wrangler in today to have the recall work done. Two hours in, I get a call, they have to remove my winch power cables to replace the power steering (PS) lines and that's not covered by the warranty (I have to pay them to disconnect & reconnect the cables so they can do the warranty work). The winch power cables are only on the passenger side of the engine compartment. My recall letter didn't say anything about replacing the PS lines. My transmission cooling lines were OK so those lines were not replaced and they would put the sleeve on to protect it. I would have removed the winch power cables if I had know they would be in the way. It was too late to stop the work, the technician had already removed the old PS lines (they were rolled up in a ball, 2 metal/rubber lines about 6' each). Apparently, the PS lines were redesigned to move them away from the transmission lines, and all Wranglers' PS lines will be replaced. I complained to the service manager and worked out a reasonable deal (12 minutes tech time for the winch power cables and a discount on the oil change). It took them 3.5 hours to do the recall work.
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Old 12-19-2013, 04:25 PM   #21
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Which recall is this? Is it for automatics, sticks, or both?
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Old 12-19-2013, 04:31 PM   #22
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Which recall is this? Is it for automatics, sticks, or both?
2012 automatics as far as I know.
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Old 12-19-2013, 04:37 PM   #23
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Thank you
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Old 12-20-2013, 12:12 PM   #24
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I had the recall done on Monday, they replaced both the power steering line and the transmission line. It took over six hours and it is an one hundred and ten mile one way trip to the nearest dealer too.

I saw some drops on the floor of the garage Wednesday morning so I opened the hood, the power steering reservoir bolt was not tightened, a hose to the air box was not reconnected the coolant overflow line was under the air intake instead of being clipped in its normal place.

I was an unhappy camper. I called the service department and my salesman and let them know, and I also answered surveys from Jeep and the dealer about my unsatisfactory experience.

This was the first time for service as I do most of the work myself

I will always look under the hood before I leave the dealer form now on

I hope that they at least did the recall right.

Pete
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Old 12-20-2013, 07:00 PM   #25
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I called the dealer 7 weeks ago about the trans line recall,a month before I received the actual recall letter,just received that.Was told parts aren't in and just like above post,they only do a jeep a week.??
WTF.
I suppose if someones caught fire ,S@%^ would hit the fan.
so much for finding out about the recall way early before many knew about it and calling just to gain nothing.
WHERES MY SURVEY!
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Old 12-20-2013, 08:19 PM   #26
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I got the word that the parts were in while my jeep was already in getting it's transmission replaced. So i called and let them know they already have it and they should do it while they have it. :P
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Old 12-20-2013, 11:58 PM   #27
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I had my cooler lines done today. It took just over 2 hours. The tech writer mentioned that the dealers are kind of annoyed with Chrysler because corporate is claiming the job only takes 1.5 hours (meaning that's what they're getting paid for) but they haven't done one under two hours.

The only thing that annoyed me was that I made the appointment for Monday, to get the 24,000 mile oil change and tire rotation as well as the recall. When I got there (appointment was at 4 pm) he said they could only do one or the other because of the time and they close at 6. I asked why they allowed me to make the appointment then (he didn't know), so I rescheduled the recall part for today.

Still they had the parts in stock so it sounds like they've done a lot of these. I just waited for the work to be done and it was a pleasant enough experience. I've been happy with the service dept. in general at this dealer, but I'd never buy from them - their sales department is horrible. (I go there for service as they're across the street from my office.)
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Old 12-21-2013, 12:06 PM   #28
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My recall was done after the second notice and parts had to be ordered. It took the dealership over two weeks for parts to come in. Once recall was completed, I notice excessive amount of power steering fluid was spilled all over the place. It even worked itself on the frame down to the under carriage and on my garage floor. Also the little control module that sits underneath the front bumper was left disconnected to include the vacuum line. That will be the last time that dealership will see my jeep.
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Old 12-23-2013, 07:09 AM   #29
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Still waiting on mine, I did the temporary fix though so I'm not worried. I rubbed the Power steering line a hair, the trans line is actually ok I think. My service writer doesn't know when the next batch of parts with show up.
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Old 12-23-2013, 05:59 PM   #30
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2012 JKU, called 11/12/13 to have my recall parts ordered, . No call, nothing, yet to let me know when to schedule. Allentown Pa....Way over a month, nothing yet, can't believe this..3 dealers in the area, can't get these lines in!!

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