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Old 07-21-2010, 09:58 PM   #1
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2000 TJ lower control arms

I have a 4" rough country lift that is about 6 months old and all four of the rear lower control arm bushings are trashed. I have a new set of bushings on the way from Rough Country but after looking around on here, it looks like I would be better off just buying a new set of control arms.

I really don't do much hard off roading and it is a daily driver. What would you guys recommend? Thanks.

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Old 07-22-2010, 06:46 AM   #2
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Replacing the bushings would be cheaper, but if you have the funds, then I would look into the following control arms, Teraflex or Rokmen.

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Old 07-22-2010, 07:14 AM   #3
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I'd call Rough Country and see what they can do for you.
If they have an issue with a product, they generally take care of it. You should still be under warranty.

Which lift do you have?
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Old 07-22-2010, 07:50 AM   #4
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I just have the cheap series II lift. Rough country is sending me all the replacement bushings. I found out since then that these all have to be pressed in and started checking around and it will probably cost me as much to have these pressed in as it would to just buy a better quality control arm. I had this installed by Top Gun Customz in Alcoa, TN. I have had several issues since having it installed in Feb 2010. Of course, they are not willing to back anything but I am still trying. I feel this is more of Top Gun Customz responsibility as they steered me toward this lift and I have had several quality problems already (not from the lift, just the install). Here is what I have sent them in an attempt to get something done but I don't think it will do any good:

I had a 4" Rough Country lift installed on my 2000 Jeef Wrangler back in Jan. or Feb. 2010. I came into your store and inquired about lift kits in general and explained to Tanner what my needs were (daily driver, no off road driving, I just wanted to fit 33's). Your company recommended the 4" RC series II kit. I have installed lifts on other wranglers before but I wanted to avoid the headache of broken/stripped bolts, misalignment, shifting problems, etc., so I made arrangements to have your company install it for me.

Since then:
1. I picked the Jeep up and drove it home. As soon as I returned home I realized that the front axle was off center by about 3-4 inches and the front shocks were leaning badly. I immediately called and Tanner advised me to bring it back in and they would take a look at it. The next day I drove it to back to your shop along with the installation instructions. It clearly showed that you had to redrill a bracket to align the front axle. I also advised that the transmission was popping out of 2 and 4th gear. I picked the vehicle up the next day and the axle was properly centered and I was advised that sometimes the t-case drop did not allow enough clearance to fully engage the gears (but it was not fixed). Due to my own ignorance, I did not push the issue. I also advised that the Jeep pulls left when accelerated and right on decelleration. I was advised that is just the way they drive when the suspension is lifted. Again, due to my own ignorance, I did not push the issue.

2. Two weeks later, I tried to engage the four wheel drive. The shift lever would not move so I inspected the linkage and saw that it was in a bind and could not be moved. I again looked over the installation instructions and saw that the T-case shifter bracket had to be altered in order for the shifter to work properly. Along with the installation instructions, I returned to your shop and showed Tanner the problem. The next day it was repaired according to the directions provided by Rough Country.

3. Now the new suspension is 5-6 months old and I have been noticing that the vehicle pulled left and righ more and more (to the point that I did not feel comfortable letting anyone else drive the vehicle). This past weekend I accelerated from a red light and the rear end shifted and made a loud crunching metal sound. I went straight home and inspected the rear end and found that all four rear lower control arm bushings were gone and some to the point that I could just move them freely by hand. Additionally, all four sway bar link bushings were completely gone as well.

I called Top Gun Customz and advised them of the situation and I was told that I needed to call Rough Country to see about getting replacement bushings. I did this and Rough Country currently has all the affected bushings on the way to me by mail. I called you guys back to find out when I needed to bring it to you and was advised that I would have to pay for the work. I then called RC back and they advised that these bushings will all go bad if the control arms are tightened while the vehicle was on the lift and that this was not a common problem otherwise. I again referred to the installation instructions and in bold letters it says, "DO NOT TIGHTEN BOLTS WHILE VEHICLE IS LIFTED".

I am extremely confused as to why your business would not back the poor quality of work that was performed. I just wanted to email you and find out if maybe management would take a look at this and have a different attitude towards customer service. I am now stuck driving a vehicle that is unsafe and is a chore to keep between the lines.

Thanks
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Old 07-22-2010, 08:44 AM   #5
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Dam, sounds like a shotty place to have work done. That's one of the potential issues with having someone else do the work or lift and if they don't warranty their work. Plus if something goes wrong now your kindof screwed unless you have the knowledge and confidence to fix it yourself.

You should call and talk directly to a manager their instead of email... since it can be easily ingnored or deleted. That or walk in personally and make a little noise about their poor customer service, especially if other customers are there as well, to make them realize.

If they are rubber/poly bushings you should easily be able to do them yourself.

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Old 07-22-2010, 08:48 AM   #6
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Wow! Sounds like that shop put the shaft to you BIG TIME!

You're in Tennessee...
Rough Country is in Dyersburg, you know that, right?

When we initially lifted my Jeep, we had some questions on some things and drove up there. They were INCREDIBLY helpful! Always have been.
Is it at all possible that you could call them, make arrangements to take it up and have them have a look at it and see if there are other problems? It would certainly be worth the time if you have it.

I've had nothing but a very positive experience with Rough Country on everything I have purchased or have had warranteed. Parts are parts, and somethimes things will get a little wonky, it happens especially in these doggone Jeeps but what you're going through because of that shop's ineptitude is unspeakable.

I'd be all about kicking up some dust or gettin in the dirt with them because they sound completely incompetent to me. It's one thing for those of us who have never installed a lift to screw it up. It's a whole different story when someone does it as a business. You expect professionalism.

Hell - bring it down here to our place, I bet OBM could help you figure out if everything is properly aligned, or at least pretty doggone close!

As far as "pressing" the bushings in - are you sure about that?
Did you ask the folks at RC if that's right or is it something that shop told you?
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Old 07-22-2010, 08:58 AM   #7
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wow. I'm really sorry a shop did this to you. sounds like they 1/2 assed it from the get go.

I'd suggest a new shop, and a call to the local BBB.
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Old 07-22-2010, 09:02 AM   #8
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One thing that stands out to me.. is " redrilled the bracket" if that was for the front track bar.. I would say get an adjustable bar in there, in the factory hole.. redrill is not the best way.
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Old 07-22-2010, 01:08 PM   #9
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RC is who told me that they had to be pressed in.

I spoke with them also about the bracket. They said that they used to provide an extended bracket but they had problems with death wobble and that seemed to be the issue. Now they just recommend redrilling a new hole.

I'm still in the process of trying to get Top Gun to do something. i've talked to them on the phone and that did not help. I thought I would give email a try.
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Old 07-22-2010, 01:14 PM   #10
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Avoid drilling a new hole...seriously, spend the extra cash on an adjustable bar. you'll save yourself a lot of headaches down the road if you heed this warning.
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Old 07-22-2010, 01:45 PM   #11
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Originally Posted by mrcarcrazy View Post
Avoid drilling a new hole...seriously, spend the extra cash on an adjustable bar. you'll save yourself a lot of headaches down the road if you heed this warning.
^ This!!!
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Old 07-22-2010, 04:41 PM   #12
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Does your local TV station or newspaper have a consumer affairs person? How about the BBB or state automotive repair bureau. Maybe one of these could rattle Top Guns cage.
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Old 07-23-2010, 07:03 AM   #13
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Quote:
Originally Posted by dknight View Post
RC is who told me that they had to be pressed in.

I spoke with them also about the bracket. They said that they used to provide an extended bracket but they had problems with death wobble and that seemed to be the issue. Now they just recommend redrilling a new hole.

I'm still in the process of trying to get Top Gun to do something. i've talked to them on the phone and that did not help. I thought I would give email a try.
I find this confusing.
I've had two different styles of RC control arms, and didn't need to "press in" the bushings in either case.

Not that I doubt what you're telling me, I'd just like to see this and maybe learn a little more about something that I didn't already know about.
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Old 07-23-2010, 09:48 AM   #14
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I got the bushings in last night. They are the one piece type. Rough Country told me (two different people) that I would never get them in without being pressed. I am going to take it apart this weekend and I will see if i can install them without getting them pressed in. I sure hope I can.

These bushing are pretty simple. Surely, there are other options available for a better bushing. Does anyone have any ideas?
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Old 07-23-2010, 10:58 AM   #15
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Originally Posted by dknight View Post
I got the bushings in last night. They are the one piece type. Rough Country told me (two different people) that I would never get them in without being pressed. I am going to take it apart this weekend and I will see if i can install them without getting them pressed in. I sure hope I can.

These bushing are pretty simple. Surely, there are other options available for a better bushing. Does anyone have any ideas?

What do you mean a "better bushing"?

In all honesty, there is nothing wrong with the OEM bushings...the people who installed your lift caused them to fail by improper installation (being morons).

Quote:
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I find this confusing.
I've had two different styles of RC control arms, and didn't need to "press in" the bushings in either case.

Not that I doubt what you're telling me, I'd just like to see this and maybe learn a little more about something that I didn't already know about.
He has the OEM control arms...
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Old 07-23-2010, 12:16 PM   #16
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my control arms are from Rough Country. These bushings are definately not the same as OEM. I thought I remembered hearing on this forum that these are not the best.
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Old 07-25-2010, 09:06 AM   #17
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I submitted this complaint to the better business bureau. I'll keep you posted on how it turns out.
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Old 07-25-2010, 09:17 AM   #18
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It will be interesting to hear how it goes.
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Old 07-25-2010, 02:45 PM   #19
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I removed the rear control arms and the sway bar links. It turns out that the sway bar links were installed without the 10MM metal sleeves in them at all and none of the washers were installed either. I basically just have a bolt going through rubber??

As far as the control arms go, the bushhings are trashed but I have a question. It appears that the inner sleeve in the CA bushings are supposed to be attached to the bushing (not free spinning). There are no collar bolts or washers of any kind. Two of the four inner sleeves slide in and out of the bushings now and the other two are still in place. Is there supposed to be a washer or a collar bolt in there to allow the bolt to be tightened without tightening up against the inner sleeve of the bushing?
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Old 07-25-2010, 03:18 PM   #20
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Jump on RoughCountry.com, look up your kit, and download the instructions. That should tell you

Sorry I can't be more help on this one.
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Old 07-25-2010, 04:34 PM   #21
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I've been through the downloaded instructions (see my previous post where I had to show Top Gun Customz where they were going wrong). The instruction specifically say that there is a sleeve in the sway bar link bushings and they say to use the stock hardware to mount the CA bushings. I'm not sure what stock hardware there was. It just looks like there should be a collar bolt or something to keep from pinching the brackets into the inner sleeve on the CA bushings as they should be able to turn independently from the bolt?
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Old 07-26-2010, 08:35 PM   #22
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as luck would have it, as soon as I get the whole rear end torn apart, a Top Gun Customz manager finally responds telling me to bring the Jeep in and he would take a look at it. I told him that I already have it apart and the control arms alread at the machine shop getting the new bushing pressed in. He pretty much said that they install these lifts all the time and they do not have any problems with installation. I advised him to look at his records of how many times I have been back to get random mistakes fixed and now I find that parts are missing from the sway bar link bushings. He says I will have to bring it in or he cannot verify anything (understandable), but what options do I have since it will be fixed by the time I can drive it back down there?
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Old 04-17-2014, 05:47 PM   #23
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I was just getting my lift put on when this was posted so it looks like I ran into this problem a little too late... I contacted rough country and they said that they don't offer these arms or bushings anymore and that I need to replace the whole arm... Anyone happen to know if there are still a few lying around so I can keep from having to replace the whole thing?
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Old 04-17-2014, 06:19 PM   #24
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I have a 4" rough country lift that is about 6 months old and all four of the rear lower control arm bushings are trashed. I have a new set of bushings on the way from Rough Country but after looking around on here, it looks like I would be better off just buying a new set of control arms.

I really don't do much hard off roading and it is a daily driver. What would you guys recommend? Thanks.
Take the rough country off, throw it in the trash, put your oem CA's back on, and buy a Zone 4.25 combo lift.

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