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Old 01-21-2011, 11:55 PM   #1
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Thumbs up 09 X Lex, KY dealer experience

I just have to say that the dealer experience after I bought my Jeep has been nothing but excellent. I am the second owner of my '09 "X" 2dr and the previous owner is from Lexington, KY also. When my Jeep told me it was time for an oil change (6000), I took it to the dealer that the original owner bought it from. They were awesome, and even told me about the K13 recall??...doing it on Monday. One thing I was wondering..........my rear hardtop wiper motor apparently is bad...(under warrenty), and is getting fixed for free, has anyone else had this problem?

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Old 01-22-2011, 12:17 AM   #2
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What dealership is this?

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Old 01-22-2011, 12:33 AM   #3
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The dealer I take mine in for service has been wonderful too. Wish I bought my Jeep from them. The dealer I bought my Jeep from though I would only recommend to someone I really hate like my Ex. No one else though. A bunch of crooks that I wished that I checked the BBB first. Of course Chrysler and the BBB both heard from me about them. At least I am glad there is at least one good Chrysler dealer in my area.
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Old 01-22-2011, 05:56 AM   #4
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Quote:
Originally Posted by tommyb
I just have to say that the dealer experience after I bought my Jeep has been nothing but excellent. I am the second owner of my '09 "X" 2dr and the previous owner is from Lexington, KY also. When my Jeep told me it was time for an oil change (6000), I took it to the dealer that the original owner bought it from. They were awesome, and even told me about the K13 recall??...doing it on Monday. One thing I was wondering..........my rear hardtop wiper motor apparently is bad...(under warrenty), and is getting fixed for free, has anyone else had this problem?
What's wrong with the motor exactly?
I think mine might have issues as well as the motor is loud and moves the wiper pretty slow.
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Old 01-22-2011, 04:21 PM   #5
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I'm also curious who the dealer is. I have had some good experiences with Freedom Jeep service and parts. Trying to buy a Jeep from them, not so much.

I have a soft top. No rear wiper, sorry.

Wave if you see me.
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Old 01-23-2011, 12:18 PM   #6
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Originally Posted by Jeepken View Post
I'm also curious who the dealer is. I have had some good experiences with Freedom Jeep service and parts. Trying to buy a Jeep from them, not so much.

I have a soft top. No rear wiper, sorry.

Wave if you see me.
Freedom Dodge/Jeep....great service dept
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Old 01-23-2011, 12:20 PM   #7
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I'm not really sure what is wrong with the wiper motor, they just told me it was "bad". Looking forward to getting it fixed tomorrow though, this snowy crap makes it hard to see out the back window!! btw...more snow this week too!! I'm excited
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Old 01-23-2011, 12:34 PM   #8
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I've had the same great service from Freedom. Tried to buy a Jeep there but they would not give me enough for my trade. I'd recommend Freedom's service highly.

Last time I went in (K13) they called me 2 weeks later as a QC check and asked if there was anything else I wanted. I said yes... a NEW Detonator Yellow Rubicon - for half price. The guy laughed and said he'd see what he could do. Still waiting...

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