2.5 months for a new seat cover? - Jeep Wrangler Forum

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Old 01-14-2013, 02:17 PM
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2.5 months for a new seat cover?

OK...so I took my 2012 JK in to the dealer on 11/2 as the passenger side seat cover needs to be replaced. The threading is coming out and tearing. I was told it was a no brainer and that a new seat cover would be here within 10 business days. No big deal.

2 weeks came and went with no contact. I called them and they said the cover had to come from the factory and they were back ordered. It would ship on 12/26. 12/26 came around and the cover still had not shipped.

I called again today and was told that it will not ship until Feb 8th now.

Am I missing something. I'm trying to be polite and I know it is not the service reps fault but I am about ready to flip my lid. Should I go to a new service department and start over?
2012 Silver 2-Door JK. Smittybuilt SRC Side Armor, KC Hilites, Rancho Sport 2 inch lift, 285x70x17 Duratracs. DeceptiJeep.
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Old 01-15-2013, 08:22 AM   #2
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You can and it may or may not help get it any faster. There is a note in the parts catalogue that tells dealers that on some jeeps, they have to order the seat covers directly from the vendor, not the jeep factory.
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