Originally Posted by shacklyn
Thanks for the advice. I will schedule an appointment. The day I noticed this behavior was the first time the Jeep had been started in a little over two weeks. I've been traveling a lot for work, and the Jeep has just been sitting in the garage, unused.
No problem. My wife's 2011 had the same problem. I spent a good bit of time trying to figure out why it would suddenly start working again after not working for a while. So I finally called the dealer to see if they could fix it, and he tells me to "honk the horn". Sure enough, it worked fine after doing that (for a while anyway) -- the buttons stopped working about every week or two.
Then I start searching the Jeep forums and find out that quite a few other people had already shared this temporary fix. So that's why I search the forums first now.
Anyway, she had to do horn-honk for a few months until Chrysler cut loose with a flash/firmware update to fix the problem. And it did actually fix the problem -- haven't had any issues since they flashed it late 2011.