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Old 09-22-2011, 01:13 AM   #61
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The WWII MB and GPW jeeps were famous for popping out of second gear under compression. And they didn't just pop out, they took the shift pattern plate in the tranny with them requiring removing a cover and the top of the tranny case to repair and get going again. Somehow we won that war though, IIRC.

Maybe popping out of gear really is a Jeep thing.
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Old 09-22-2011, 07:13 AM   #62
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UPDATE!!! The dealer hasn't even called me back yet to schedule an appointment. It's only been three days though. I'm disappointed, I would really like to start the process of getting my Jeep fixed. I'm not driving it as I'm afraid a bunch more starts might lose any codes set last week.

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Old 09-22-2011, 07:21 AM   #63
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Originally Posted by Silverton34 View Post
UPDATE!!! The dealer hasn't even called me back yet to schedule an appointment. It's only been three days though. I'm disappointed, I would really like to start the process of getting my Jeep fixed. I'm not driving it as I'm afraid a bunch more starts might lose any codes set last week.
Can you take it to another dealer?
If you can,go that route.

Or drive it there,might be a little harder to ignore you if your standing at the service desk.

Good Luck!!!
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Old 09-22-2011, 07:37 AM   #64
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I'm thinking it is either a software issue, or an electrical component a fairly easy fix. The A580 has been around for years and IMO is one of the best 5 speed automatic transmissions around. What I think we have here, and with the people having issues with the unexpected downshifts is just some first year minor bugs from using the unit with a new engine for the first time in a vehicle in a Wrangler. What sucks with any bug, or problem is the downtime and inconvenience it causes, it happens though. I'd bet they iron it out fast!
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Old 09-22-2011, 08:37 AM   #65
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There is another Jeep dealer just across the river maybe 20 minutes away, owned by the same guy though and not known to have any kind of service. I'll just fight through this with the selling dealer, it will take some time and aggrevation but will eventually get fixed. When they were closing dealerships a few years ago many people were excited to see these two dealers go, ended up they were the only ones left open. There sure was a lot of politics in that franchise fiasco.

I sent an e-mail this morning to the general manager of the dealership detailing my contact attempts. The same thing happened with sales and I finally had to just go there in person. Maybe they won after all.
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Old 09-22-2011, 09:18 AM   #66
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Chrysler has shipped about 35,000 2012 JK's so far.

A handful of problems have been reported, seemingly no more than any of the other JK years, and so far nothing points to a pattern of defects except the missing anti-rattle foam insert in some steering wheels(which has nothing to do with the model year change).

People generally don't go on a forum to report that they aren't having any problems.

....and yet, with every new model, and with no evidence, you'll get some people saying "See, I KNEW it was a piece of crap.".

Sounds like people who can't/won't buy a 2012 just want to rationalize their own position.
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Old 09-22-2011, 10:08 AM   #67
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I have almost 1100 miles on my 2012 JKU Rubicon and except for a minor squeaking coming from the back seat when I go over small bumps in the road, which is so minor that I can't hear it unless the radio is turned down, my Jeep seems to be fine.
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Old 09-22-2011, 11:01 AM   #68
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Something pointed out in a fairly popular article. That is the type of stuff that gets big wigs attention.
2012 Jeep Wrangler Reviews, Expert Car Reviews on AOL Autos

Our only small critique is that the departing four-speed D-2-1 console gate kept the gearlever effectively locked in place to prevent it being unintentionally nudged into shifts by errant legs and whatnot, and we liked that feature. The new five-speed lever's gate allows left-right "manual" shifts, which are fun to do in general, but we had two occasions where unintentional downshifts were caused by right-seat passenger left knees – not exactly an ideal situation.
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Old 09-22-2011, 05:09 PM   #69
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Quote:
Originally Posted by panthermark View Post
Something pointed out in a fairly popular article. That is the type of stuff that gets big wigs attention.
2012 Jeep Wrangler Reviews, Expert Car Reviews on AOL Autos

Our only small critique is that the departing four-speed D-2-1 console gate kept the gearlever effectively locked in place to prevent it being unintentionally nudged into shifts by errant legs and whatnot, and we liked that feature. The new five-speed lever's gate allows left-right "manual" shifts, which are fun to do in general, but we had two occasions where unintentional downshifts were caused by right-seat passenger left knees – not exactly an ideal situation.
Although, I agree with the above quote, not everything in print is true. From the same article:

Quote:
In towing, too, the two-door Pentastar's 2,000-pound maximum (3,500 lbs. in the four-door with 3:73 axle) doubles what the 3.8 can pull.
Not true. The 2011 and the 2012 Wranglers (both 2-door and 4-door) have the exact same towing capacities.

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Old 09-26-2011, 10:41 AM   #70
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Just got back from a trip to Colorado with my new 2012 Rubicon Unlimited with auto trans. This is the first of my five Wranglers that I was comfortable enough in to drive long distances rather than trailering it. Now on to the problems.

I was going up Tin Cup Pass outside of Buena Vista, CO with the Jeep in 4Lo and trans in third gear. This is not a difficult road but is quite bumpy. After one mile I pulled over to the side to let a car past going the other way. This was an escort and had no business being on a bumpy road like this but you see everything on the Forest Service Roads in Colorado. I slipped the Jeep into neutral waiting for him to pass and when he was gone I dropped it back into gear to keep going and had nothing from the trans, it just reved. I checked to make sure the transfer case had not jumped to neutral and all was fine. The shifter would not allow any changes from what was indicated on the dash as third gear. When you moved the shifter from side to side there was no change. I tried 2hi and had a little creeping forward movement while the trans was still stuck in 3rd. I did have reverse so I turned around and headed down hill. Back in 4lo I now had full use of third gear so I crept the one mile down the hill to St. Elmo.

Now I had full use of third gear in 4lo or 2hi. The shifter was completely unresponsive and would not change gears in the drive position but did have reverse. When in 2hi taking off in third gear was as you can imagine a slow excelleration. I tried turning the engine off again as I had when the trouble first started and this time all went back to normal. The next 980 miles home in 2hi were uneventful.

I did have the presence of mind to record absolutely all of this on my iphone in video. Three weeks from now I will be heading back to Colorado going deep in the woods hunting for ten days. 80 miles into the forest with no cell phone reception and most likely snow on the ground is no time to lose a transmission, you can't walk out from that at my age. Now watch the dealer simply say they can't duplicate the problem.

Cruise control also quits from time to time while on the interstate and I got an indicated 186.3 miles per gallon on the trip home. Real math said a good bit less.
Silverton34: Sorry to hear about the rough start with your Jeep Wrangler Rubicon. I just sent you a private message, with my contact information. Our customer service's Top Care team wants to get involved and see how we can help.
-Mike Driehorst
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Old 09-26-2011, 11:28 AM   #71
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Originally Posted by MikeD-ChryslerGroup View Post
Silverton34: Sorry to hear about the rough start with your Jeep Wrangler Rubicon. I just sent you a private message, with my contact information. Our customer service's Top Care team wants to get involved and see how we can help.
-Mike Driehorst
Chrysler Group LLC

Mike will also be taking notes on what you guys are modding and voiding your warrantys as appropriate

J/K. It's nice to see someone from Chrysler company here! You'll probobly find this forum a lot more useful than "focus groups" in regards to real world/potential purchaser feedback.
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Old 09-26-2011, 11:40 AM   #72
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These are always 'undocumented' tricks, probably discovered by accident or leaked by automotive engineer types. Most of the 'tuners' also read OBD codes, it seems, and I'll get one eventually, but, in the mean time, what the heck is wrong with owners being able to read the codes?
Or do what I did: buy a brand new Snap On MT2500 on ebay for $250. It won't do anything but the generic OBDII functions on the newer Chryslers, but that's more than enough to get an above average home mechanic in well over his head. I used the 2500 (aka "the brick") in the shop for about a decade, but it is easy enough to use that someone could use it at home with a little help.

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I did a thread, but a sticky containing edited/selected (by moderators) tech tips and info (other forums have this) would be useful.
One of my very first posts to this forum was a request for a thread like that. The responses I got were basically that there was too much to do to a Jeep for that to be worthwhile. After being here for a few months I still think it's needed.

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Silverton34: Sorry to hear about the rough start with your Jeep Wrangler Rubicon. I just sent you a private message, with my contact information. Our customer service's Top Care team wants to get involved and see how we can help.
-Mike Driehorst
Chrysler Group LLC
Pretty nice to see the OEM represented here. Did you happen to see the thread about what we would like to see in the Wrangler in coming years? There's a lot of stuff in the thread that isn't realistic, but a few of the items would be really useful.
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Old 09-26-2011, 11:52 AM   #73
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Not true. The 2011 and the 2012 Wranglers (both 2-door and 4-door) have the exact same towing capacities.
Mabar
It is sorta true. The 3.8 powered JKs with auto could only tow 1000 lbs if they had 3.21 gears. The 3.6 with auto in the same configuration is 2000 lbs. On the manual they are the same.
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Old 09-26-2011, 12:17 PM   #74
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Silverton34: Sorry to hear about the rough start with your Jeep Wrangler Rubicon. I just sent you a private message, with my contact information. Our customer service's Top Care team wants to get involved and see how we can help.
-Mike Driehorst
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In one word, AWESOME! A car company that actually cares! Way to go!
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Old 09-26-2011, 12:23 PM   #75
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mike d should have a question and answer session on WF.. now that would be awesome
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Old 09-26-2011, 12:49 PM   #76
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mike d should have a question and answer session on WF.. now that would be awesome

Great idea, it would be a lot of work though.
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Old 09-26-2011, 01:16 PM   #77
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@Oilwell1415: Didn't see that thread. Searched a bit but came up empty. If you get a chance, send me a link & will pass on to some Jeep-specific contacts in the company.

Thanks for the welcome. I work in corporate PR and help manage the corporate social media work. I don't focus just on one brand but touch them all. So if problems crop up here & I don't respond. Please -- PLEASE -- don't hesitate to send me a message. (We already have Top Care working on Silverton34's issues.)

The Jeep and other brands also have people out & about. If no one is already here, I'll pass on the good word about WranglerForum.com.

Different parts of the company do get involved with the forums. There's a group of SRT brand engineers who have a monthly or so live chat on a couple or so forums.

Let me poke around and see about getting some type of live chat scheduled down the road.

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Old 09-26-2011, 01:18 PM   #78
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That would be awesome Mike. Thanks again.
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Old 09-26-2011, 01:36 PM   #79
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I had a chance to use every off-road feature in my Rubicon over the weekend at the Hidden Falls Trails: 4H; 4L; Lockers; Swaybar disconnect; Hill descent but I experienced an issue with the 4L. Initially, when transfer case was in 4L, the transmission indicator was showing 'D' for some weired reason and about an hour later, I felt that the engine was reving higher than it was before so I looked and realized that the transmission was in 'D1'!!!!!!! I put it in 'N' and shifted back to 'D' but it still showed 'D1' so I shifted the transfer case to 4H then moved it back to 4L and it still showed 'D1'!!!!!!!!! I tried it this morning and when I shifted to 4L, it showed 'D' I'm not really sure what may have caused this issue and dealer is saying that it should show 'D1' when it is in 4L (I know it is incorrect because it was not in 'D1' at first). Any feedback is appreciated.
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Old 09-26-2011, 01:50 PM   #80
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@Oilwell1415: Didn't see that thread. Searched a bit but came up empty. If you get a chance, send me a link & will pass on to some Jeep-specific contacts in the company.
PM sent. The thread is in the General Jeep section, not the JK specific one. I included a link.
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Old 09-26-2011, 03:49 PM   #81
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Originally Posted by Stallion289TX View Post
I had a chance to use every off-road feature in my Rubicon over the weekend at the Hidden Falls Trails: 4H; 4L; Lockers; Swaybar disconnect; Hill descent but I experienced an issue with the 4L. Initially, when transfer case was in 4L, the transmission indicator was showing 'D' for some weired reason and about an hour later, I felt that the engine was reving higher than it was before so I looked and realized that the transmission was in 'D1'!!!!!!! I put it in 'N' and shifted back to 'D' but it still showed 'D1' so I shifted the transfer case to 4H then moved it back to 4L and it still showed 'D1'!!!!!!!!! I tried it this morning and when I shifted to 4L, it showed 'D' I'm not really sure what may have caused this issue and dealer is saying that it should show 'D1' when it is in 4L (I know it is incorrect because it was not in 'D1' at first). Any feedback is appreciated.
did you try shifting the auto left and right, if you pulled it right it holds it in 1st
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Old 09-26-2011, 05:22 PM   #82
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I had a chance to use every off-road feature in my Rubicon over the weekend at the Hidden Falls Trails: 4H; 4L; Lockers; Swaybar disconnect; Hill descent but I experienced an issue with the 4L. Initially, when transfer case was in 4L, the transmission indicator was showing 'D' for some weired reason and about an hour later, I felt that the engine was reving higher than it was before so I looked and realized that the transmission was in 'D1'!!!!!!! I put it in 'N' and shifted back to 'D' but it still showed 'D1' so I shifted the transfer case to 4H then moved it back to 4L and it still showed 'D1'!!!!!!!!! I tried it this morning and when I shifted to 4L, it showed 'D' I'm not really sure what may have caused this issue and dealer is saying that it should show 'D1' when it is in 4L (I know it is incorrect because it was not in 'D1' at first). Any feedback is appreciated.
Read the owners manual, I presume it describes how it works. I noticed on mine it goes back to the gear it was in when you moved it to neutral. If I was crawling alone in 4lo and fourth gear, if I hit neutral or even reverse then want back to drive it was in fourth and displayed that gear. Not an issue once you realize how it works.

My only problem with the shifter is driving on a highway and a hill comes up, the trans drops down to fourth to climb the hill and I know full well it won't stay there long and will go back to fifth but won't stay there and drop back to fourth, too much shifting. The first time it goes into fourth all other shifters give you the ability to drop one notch from overdrive and lock it there. With the new Jeep shifter if you are in overdrive and it shifts itself into fourth, there is no way to lock it in fourth unless you go to third first. I can live with it but it is one deficiency of the new shifter.

Maybe there is a way to lock it in the current gear but I have not found it yet, I'll have to get the book out.
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Old 09-26-2011, 10:01 PM   #83
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Originally Posted by MikeD-ChryslerGroup View Post
Silverton34: Sorry to hear about the rough start with your Jeep Wrangler Rubicon. I just sent you a private message, with my contact information. Our customer service's Top Care team wants to get involved and see how we can help.
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Old 09-26-2011, 10:21 PM   #84
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If your auto trans comes down to 4th on a hilly section and you want to lock it there, I can think of only two options. One is to bump it down to 3rd and then quickly bump back up to 4th. The bump down puts you in control of max gear and the bump back up sets it a 4th max. The other is to either lift off the gas or wait for a flatter road to let the trans auto it's way back to 5th, and then do the bump back down to 4th.
Neither is particulary elegant . . . and neither works quite as well as planning ahead when you see a big hilly section ahead and dropping down to 4th before you get there!
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Old 09-27-2011, 09:30 AM   #85
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If your auto trans comes down to 4th on a hilly section and you want to lock it there, I can think of only two options. One is to bump it down to 3rd and then quickly bump back up to 4th. The bump down puts you in control of max gear and the bump back up sets it a 4th max. The other is to either lift off the gas or wait for a flatter road to let the trans auto it's way back to 5th, and then do the bump back down to 4th.
Neither is particulary elegant . . . and neither works quite as well as planning ahead when you see a big hilly section ahead and dropping down to 4th before you get there!
I agree those two scenarios seem like the only way, I find it a little strange though. This is the first vehicle I have owned that could not lock down a gear without going to a differrent gear first.
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Old 09-27-2011, 09:42 AM   #86
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Silverton34: Sorry to hear about the rough start with your Jeep Wrangler Rubicon. I just sent you a private message, with my contact information. Our customer service's Top Care team wants to get involved and see how we can help.
-Mike Driehorst
Chrysler Group LLC
Tons of WIN right there.
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Old 09-27-2011, 09:57 AM   #87
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If your auto trans comes down to 4th on a hilly section and you want to lock it there, I can think of only two options. One is to bump it down to 3rd and then quickly bump back up to 4th. The bump down puts you in control of max gear and the bump back up sets it a 4th max. The other is to either lift off the gas or wait for a flatter road to let the trans auto it's way back to 5th, and then do the bump back down to 4th.
Neither is particulary elegant . . . and neither works quite as well as planning ahead when you see a big hilly section ahead and dropping down to 4th before you get there!
Please help me understand this. If you're in D AKA 1st to 5th gear, approach a hill, and mid hill the tranny downshifts to 4 and you want to stay in 4 wouldn't tapping the shifter to (-) once lock it in 4? I mean that's how it should work shouldn't it? Maybe a re-flash can fix that?
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Old 09-27-2011, 10:25 AM   #88
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Please help me understand this. If you're in D AKA 1st to 5th gear, approach a hill, and mid hill the tranny downshifts to 4 and you want to stay in 4 wouldn't tapping the shifter to (-) once lock it in 4? I mean that's how it should work shouldn't it? Maybe a re-flash can fix that?
You would certainly think that would be how it works, under that scenario it would shift to third. There is no way to lock it to the gear it is in unless it is first gear. I'm sure the thought behind it is every time you bump the shifter toward minus you drop a gear, this is great in a hemi Challenger but a Wrangler is a different duck. I'm surprised I have not seen other complaints of this but I'm not sure many owners of 2012s have been to the mountains or offroad very much yet.
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Old 09-27-2011, 10:31 AM   #89
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You would certainly think that would be how it works, under that scenario it would shift to third. There is no way to lock it to the gear it is in unless it is first gear. I'm sure the thought behind it is every time you bump the shifter toward minus you drop a gear, this is great in a hemi Challenger but a Wrangler is a different duck. I'm surprised I have not seen other complaints of this but I'm not sure many owners of 2012s have been to the mountains or offroad very much yet.
Makes no sense, at least to me and a few others.
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Old 09-27-2011, 11:49 AM   #90
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Makes no sense, at least to me and a few others.
I agree: It makes no sense. However, that's how it works as of today. Hopefully the Chrysler rep will return to this thread and take it as a suggestion back to the engineers.

It would be a great asset to have while towing, to be able to lock the trans from shifting up to the next higher gear without having to shift down first. Seems like something that software could easily fix.

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