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Old 09-28-2012, 06:54 PM   #1
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2013 automatic trans not working as advertised..feedback request.

Without getting too detailed, the auto trans should down shift with a left tap to the next lower available gear. Further down shifts are available, such as using the transmission for braking. Thereafter the last selected gear, say 3rd, is the highest gear the transmission will shift to. Example: shift to third, stop and start.........the trans will start in 1st..then shift to 2nd, finally to 3rd and never shift higher.

I have about 80 miles on my new Wrangler and have determined that if I manually select a lower gear, the down shift occurs. However, no matter which gear should be top, the trans starts in 1st as advertised and will NOT up shift period....unless I manually select a higher gear. There is no 1-2-3 etc to the final top gear manually selected. Anyone had problem????? Calling dealer Monday, and thought feedback might help me.

Aside. I did not like the advertised auto trans not having option to select 2nd gear as a START gear, like when needed in snow. I discovered today that if I stopped in manually selected 1st gear, the driver can while stopped, tap the gear selector lever to the right one time........AND the auto will show 2nd gear in the dash window. The beauty is it starts in 2nd when you do this. Verified with 1st gear starts, and second gear selected as above. This is good.

Anyone on the first problem? Thanks

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Old 09-28-2012, 07:10 PM   #2
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Old 09-28-2012, 07:35 PM   #3
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Originally Posted by ratchettt View Post
Without getting too detailed, the auto trans should down shift with a left tap to the next lower available gear. Further down shifts are available, such as using the transmission for braking. Thereafter the last selected gear, say 3rd, is the highest gear the transmission will shift to. Example: shift to third, stop and start.........the trans will start in 1st..then shift to 2nd, finally to 3rd and never shift higher.

I have about 80 miles on my new Wrangler and have determined that if I manually select a lower gear, the down shift occurs. However, no matter which gear should be top, the trans starts in 1st as advertised and will NOT up shift period....unless I manually select a higher gear. There is no 1-2-3 etc to the final top gear manually selected. Anyone had problem????? Calling dealer Monday, and thought feedback might help me.

Aside. I did not like the advertised auto trans not having option to select 2nd gear as a START gear, like when needed in snow. I discovered today that if I stopped in manually selected 1st gear, the driver can while stopped, tap the gear selector lever to the right one time........AND the auto will show 2nd gear in the dash window. The beauty is it starts in 2nd when you do this. Verified with 1st gear starts, and second gear selected as above. This is good.

Anyone on the first problem? Thanks
IIRC once you tap the shifter to downshift you put it in a manual mode. It will downshift to the gear you selected. Once you stop it will go to first gear, this is done not to lug the engine when you take off, but since it is in manual mode you either have to up shift manually or put it back into Drive.

What you want it to do is what some older transmissions do, they would shift from 1-2, or 1-3 if you selected 2 or 3, these don't work that way. HTH
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Old 09-28-2012, 07:59 PM   #4
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My '13 does exactly the same thing. The entire programming for the shifter and trans operation couldn't be more different from the '12. The problem is there is nothing in the owners manual about how to operate the new shifter program. My call to Jeep brought on the whole, "Drive is D, reverse is R, there is no difference from last year" routine. It's fine if they started with a whole new program, just tell us and explain how it is supposed to operate!

When I called the 800 number for a print version of the owners manual I asked the operator about the new shifter programming as she had asked me if I had any questions on operation. She said there is nothing in the manual and Jeeps position is it operates the same as last year but all of the owners tell her it is completely different.
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Old 09-28-2012, 08:05 PM   #5
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So if you are driving around town, and you lock 5th gear out.....are you saying that when you come to a stop then take off (with the selector in 4th), the tranny will start off in 1st gear and stay there until you manually upshift?

That seems silly....hopefully a flash of some sort can take care of it.
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Old 09-28-2012, 08:11 PM   #6
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You are correct, never seen anything like it. Also, you can now lock in a gear where you couldn't before without a downshift. Example, if you are in drive and going up a steep highway grade and the trans is in third you would like to keep it there instead of having it up shift to only have it downshift to third again moments later. This was impossible to lock on the '12 without going to second gear first which was insane. The '13 will let you lock into the present gear but all else is crazy.
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Old 09-28-2012, 09:21 PM   #7
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Originally Posted by Silverton34 View Post
You are correct, never seen anything like it. Also, you can now lock in a gear where you couldn't before without a downshift. Example, if you are in drive and going up a steep highway grade and the trans is in third you would like to keep it there instead of having it up shift to only have it downshift to third again moments later. This was impossible to lock on the '12 without going to second gear first which was insane. The '13 will let you lock into the present gear but all else is crazy.
my 13 does the same thing and it has happened at least 3X where I was driving at highway speed in drive had to slow to a stop exit and then accellerate away from a stop and it was stuck in 1st gear not upshifting. The first time I was not prepared for that to happen and turned about 5000rpm in first before I figured out was happening. I do not like it at all. I like being able to select which gear is going to be your highest from a stand still but it you are in drive it should shift up all the way without having to mess with the lever.
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Old 09-28-2012, 10:41 PM   #8
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my 13 does the same thing and it has happened at least 3X where I was driving at highway speed in drive had to slow to a stop exit and then accellerate away from a stop and it was stuck in 1st gear not upshifting. The first time I was not prepared for that to happen and turned about 5000rpm in first before I figured out was happening. I do not like it at all. I like being able to select which gear is going to be your highest from a stand still but it you are in drive it should shift up all the way without having to mess with the lever.
Then just put it back on Auto Mode, Auto mode shifts without having to mess with the lever.
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Old 09-28-2012, 10:46 PM   #9
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Then just put it back on Auto Mode, Auto mode shifts without having to mess with the lever.
it went out of auto mode on its own. seems to me that if you are traveling in D at 75mph and come to a stop it should not be locked in 1st when you take off again without touchng anything. It has done it at least 3X's.
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Old 09-28-2012, 11:03 PM   #10
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The 2013 OM says this:
Manual downshifts can be made using the Electronic Range Select (ERS) shift control (refer to “Electronic Range Select (ERS) Operation” in this section). Moving the shift lever to the left or right (-/+) while in the DRIVE position will select the highest available transmission gear, and will display that gear in the instrument cluster as 4, 3, 2, 1.

And then several pages later, this:

Electronic Range Select (ERS) Operation

The Electronic Range Select (ERS) shift control allows the driver to limit the highest available gear when the shift lever is in the DRIVE position. For example, if you shift the transmission into 3 (third gear), the transmission will never shift above third gear, but will shift down into second and first gear normally.

You can switch between DRIVE and ERS mode at any vehicle speed. When the shift lever is in the DRIVE position, the transmission will operate automatically, shifting between all available gears. Tapping the shift lever to the left (-) will downshift the transmission, activate ERS mode, display the current gear in the instrument cluster, and maintain that gear as the top available gear. Once in ERS mode, tapping the shift lever to the left (-) or right (+) will change the top available gear.


To exit ERS mode, simply press and hold the shift lever to the right (+) until “D” is once again displayed in the shift lever position indicator in the instrument cluster.

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Old 09-28-2012, 11:46 PM   #11
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Originally Posted by scuba_steve View Post
The 2013 OM says this:
Manual downshifts can be made using the Electronic Range Select (ERS) shift control (refer to “Electronic Range Select (ERS) Operation” in this section). Moving the shift lever to the left or right (-/+) while in the DRIVE position will select the highest available transmission gear, and will display that gear in the instrument cluster as 4, 3, 2, 1.

And then several pages later, this:

Electronic Range Select (ERS) Operation

The Electronic Range Select (ERS) shift control allows the driver to limit the highest available gear when the shift lever is in the DRIVE position. For example, if you shift the transmission into 3 (third gear), the transmission will never shift above third gear, but will shift down into second and first gear normally.

You can switch between DRIVE and ERS mode at any vehicle speed. When the shift lever is in the DRIVE position, the transmission will operate automatically, shifting between all available gears. Tapping the shift lever to the left (-) will downshift the transmission, activate ERS mode, display the current gear in the instrument cluster, and maintain that gear as the top available gear. Once in ERS mode, tapping the shift lever to the left (-) or right (+) will change the top available gear.


To exit ERS mode, simply press and hold the shift lever to the right (+) until “D” is once again displayed in the shift lever position indicator in the instrument cluster.

X2. When you use the ERS you only limit the trans to the highest gear selected. If that's 1st, it will only be in 1st, if 2nd then 1st & 2nd are available to the computer, etc.
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Old 09-29-2012, 12:11 AM   #12
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A few of you JK guys are funny. Many say they will only buy a "man trans"... then Jeep installs an auto trans from the SRT line with full manual shifter and you can't figure out how to shift.

The irony is killing me....


.
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Old 09-29-2012, 06:59 AM   #13
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So if you are driving around town, and you lock 5th gear out.....are you saying that when you come to a stop then take off (with the selector in 4th), the tranny will start off in 1st gear and stay there until you manually upshift?

That seems silly....hopefully a flash of some sort can take care of it.
That's exactly right. No matter the top gear selected(except 2 as explained for starts in snow) say 3, the trans downshifts normally when coming to a stop, from 3 to 2 to 1. On acceleration away from stop it will start in 1 and not up shift automatically. As I understand the owner manual it should up shift backup to 3 and stay there. All automatic trans I have owned recently have had gates on the shifter, but all accelerated from 1st to whatever was the top gear selected.
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Old 09-29-2012, 07:36 AM   #14
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Originally Posted by scuba_steve View Post
The 2013 OM says this:
Manual downshifts can be made using the Electronic Range Select (ERS) shift control (refer to “Electronic Range Select (ERS) Operation” in this section). Moving the shift lever to the left or right (-/+) while in the DRIVE position will select the highest available transmission gear, and will display that gear in the instrument cluster as 4, 3, 2, 1.

And then several pages later, this:

Electronic Range Select (ERS) Operation

The Electronic Range Select (ERS) shift control allows the driver to limit the highest available gear when the shift lever is in the DRIVE position. For example, if you shift the transmission into 3 (third gear), the transmission will never shift above third gear, but will shift down into second and first gear normally.

You can switch between DRIVE and ERS mode at any vehicle speed. When the shift lever is in the DRIVE position, the transmission will operate automatically, shifting between all available gears. Tapping the shift lever to the left (-) will downshift the transmission, activate ERS mode, display the current gear in the instrument cluster, and maintain that gear as the top available gear. Once in ERS mode, tapping the shift lever to the left (-) or right (+) will change the top available gear.


To exit ERS mode, simply press and hold the shift lever to the right (+) until “D” is once again displayed in the shift lever position indicator in the instrument cluster.


This is how my '12 operated. My '13 is completely different.
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Old 09-29-2012, 07:44 AM   #15
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IIRC once you tap the shifter to downshift you put it in a manual mode. It will downshift to the gear you selected. Once you stop it will go to first gear, this is done not to lug the engine when you take off, but since it is in manual mode you either have to up shift manually or put it back into Drive.

What you want it to do is what some older transmissions do, they would shift from 1-2, or 1-3 if you selected 2 or 3, these don't work that way. HTH
I understand your post. But the way I interpret the owner manual is the manual gear selection, say 3, limits that selected gear to be the top gear allowed, but allows the transmission to up shift normally or downshift normally within the range of 1st to the gear selected. In 4th the range is 1 to 4. In 3rd, 1 to 3, etc. There is even a chart in the manual that SEEMS to support this interpretation. I'm not arguing cause I've been wrong plenty, just wanting clarification.
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Old 09-29-2012, 07:44 AM   #16
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.....yeah, i don't get it either, maybe because i have always had a manuals in most of my cars and all three of my jeeps... why not just put it in D and go? won't it run through the gears by itself? have fun.

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Old 09-29-2012, 07:45 AM   #17
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That's exactly right. No matter the top gear selected(except 2 as explained for starts in snow) say 3, the trans downshifts normally when coming to a stop, from 3 to 2 to 1. On acceleration away from stop it will start in 1 and not up shift automatically. As I understand the owner manual it should up shift backup to 3 and stay there. All automatic trans I have owned recently have had gates on the shifter, but all accelerated from 1st to whatever was the top gear selected.
After you stop and it reverts back to 1st, tap the shfter to 2 and see if it takes off in 2nd gear. This is the way Jeep SRT's are programmed. Also, when you're in manual shift mode, you should be able to toggle back and forth from manual to automatic on the fly.

In manual mode, hold the shifter on + and it should revert to D.

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Old 09-29-2012, 08:16 AM   #18
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After you stop and it reverts back to 1st, tap the shfter to 2 and see if it takes off in 2nd gear. This is the way Jeep SRT's are programmed. Also, when you're in manual shift mode, you should be able to toggle back and forth from manual to automatic on the fly.

In manual mode, hold the shifter on + and it should revert to D.

.
It does allow shift from 1 to 2(but not upward from 2) and will pull out in 2 from a standing start, allowing delicate starts in snow. All else operates as you describe. What about AUTOMATIC up and down shifts within the selected gear range? If I select 4, shouldn't I get up and down shifts between 1 and 4?
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Old 09-29-2012, 08:39 AM   #19
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It does allow shift from 1 to 2(but not upward from 2) and will pull out in 2 from a standing start, allowing delicate starts in snow. All else operates as you describe. What about AUTOMATIC up and down shifts within the selected gear range? If I select 4, shouldn't I get up and down shifts between 1 and 4?
Yes you should, but you won't. Select fourth while driving and slow to a crawl, you will now be stuck if first with no up shifting unless you do it manually. Also the gear indicator will magically read 1 when you had selected 4, pretty weird system. They had a bit of a mess when the programed the '12 but it sure got goofier for the '13. I would really like to see a written instruction for how it works simply to be sure it operates as designed. Appears they may be a bit embarrassed with the end result.
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Old 09-29-2012, 09:26 AM   #20
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Yes you should, but you won't. Select fourth while driving and slow to a crawl, you will now be stuck if first with no up shifting unless you do it manually. Also the gear indicator will magically read 1 when you had selected 4, pretty weird system. They had a bit of a mess when the programed the '12 but it sure got goofier for the '13. I would really like to see a written instruction for how it works simply to be sure it operates as designed. Appears they may be a bit embarrassed with the end result.
I could have sworn the 2012 auto trans I test drove before ordering operated with automatic shifting between the selected gear range. Anyway, you have answered it. Well well. I haven't had the opportunity to drop into 4L. You think it will operate the same? If so sounds like wheeling in D is where much of it will be done.
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Old 09-29-2012, 10:10 AM   #21
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Thanks

Thanks for all the feedback. I know how the manual reads and even the system ERS stands for Electronic RANGE Select. I'm treating my issue as a defect and fortunately have a great dealer to look into this for me/us.

Thanks again.
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Old 09-29-2012, 10:13 AM   #22
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I thought I was the only one having this problem!! Works completely different than my wife's Altima. My Jeep had about about 35 miles on her and I'm going down the road at about 65MPH and I figure I would drop her down to 4th. Suddenly my engine was singing happily at almost 6K RPM. Scared the @%$* out of me.
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Old 09-29-2012, 11:02 AM   #23
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It does allow shift from 1 to 2(but not upward from 2) and will pull out in 2 from a standing start, allowing delicate starts in snow. All else operates as you describe. What about AUTOMATIC up and down shifts within the selected gear range? If I select 4, shouldn't I get up and down shifts between 1 and 4?
No ... you only get automatic upshifts when in Drive.

Yes... you get automatic downshifts in both Manual Mode and Drive.

Yes.. you can select 2 and start in 2nd gear, then it's Manual Mode for 3-5 upshifts. Tap it again after 5th and you'll be in Drive again.

? ... I can't recall if I was able to Manual downshift from 2nd to 1st. I think I could with my SRT8 under a certain speed.

I just sold my 2010 Grand Cherokee SRT8 with this transmission...

Play around with it more.. its a good trans. If you want to beef it up here's a guy that specializes in building this trans for Jeeps...

Paramount Performance Products


.
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Old 09-29-2012, 01:00 PM   #24
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A few of you JK guys are funny. Many say they will only buy a "man trans"... then Jeep installs an auto trans from the SRT line with full manual shifter and you can't figure out how to shift.

The irony is killing me....


.
They are all funny ! , I have a 06 300C SRT8 and now my 2013 JKUR with the auto and both my car and the jeep shift the same.....In auto or manual ....

It's Killing me too ....
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Old 09-29-2012, 01:33 PM   #25
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Originally Posted by scuba_steve
The 2013 OM says this:Manual downshifts can be made using the Electronic Range Select (ERS) shift control (refer to “Electronic Range Select (ERS) Operation” in this section). Moving the shift lever to the left or right (-/+) while in the DRIVE position will select the highest available transmission gear, and will display that gear in the instrument cluster as 4, 3, 2, 1.

And then several pages later, this:
Electronic Range Select (ERS) Operation

The Electronic Range Select (ERS) shift control allows the driver to limit the highest available gear when the shift lever is in the DRIVE position. For example, if you shift the transmission into 3 (third gear), the transmission will never shift above third gear, but will shift down into second and first gear normally.

You can switch between DRIVE and ERS mode at any vehicle speed. When the shift lever is in the DRIVE position, the transmission will operate automatically, shifting between all available gears. Tapping the shift lever to the left (-) will downshift the transmission, activate ERS mode, display the current gear in the instrument cluster, and maintain that gear as the top available gear. Once in ERS mode, tapping the shift lever to the left (-) or right (+) will change the top available gear.

To exit ERS mode, simply press and hold the shift lever to the right (+) until “D” is once again displayed in the shift lever position indicator in the instrument cluster.
I had the same questions a after I got my 2013 JKU, when I read the portion of the OM I understood it much clearer. It is not a "full manual" override. If I understand this correctly it just lets you select the highest gear the transmission uses.
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Old 09-29-2012, 02:19 PM   #26
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I understand how it is designed to work and it works the correct way most of the time. One thing I don't like is that at least 3X's now in 250 miles I have been in drive indicated like it is supposed too on the interstate and then when I have stopped it has automatically without manually down shifting went to 1st gear and locked in 1st gear. I would expect that if I manually downshifted to 1st but I have not touched the shifter. I wonder what happens when I am cruising at 80mph and it decides to shift into 1st lol. Maybe I am too old and should have just stuck with a manual where I know I am in control of the gears not the ecm.
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Old 09-29-2012, 03:12 PM   #27
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I had the same questions a after I got my 2013 JKU, when I read the portion of the OM I understood it much clearer. It is not a "full manual" override. If I understand this correctly it just lets you select the highest gear the transmission uses.
It's crazy. It lets you "select the highest gear the transmission uses" until the automatic down shift and then it cancels your selection and makes the down shifted gear the NEW top gear right on down to first being the top gear. Odd.
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Old 09-29-2012, 03:50 PM   #28
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It's crazy. It lets you "select the highest gear the transmission uses" until the automatic down shift and then it cancels your selection and makes the down shifted gear the NEW top gear right on down to first being the top gear. Odd.
Yes it does... and its meant to work this way. Its for spirited driving.

You can overide this by upshifting and downshifting into each gear manually...

or... you can allow the auto-stick feature help you.

or... you can allow the auto trans to do everything.

Best of three worlds.

.
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Old 09-29-2012, 04:54 PM   #29
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Tried auto stick today for grins. Put the trans in 3 & drove around town. The Jeep shifted both up and down between 1 - 3.
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Old 09-29-2012, 05:26 PM   #30
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Tried auto stick today for grins. Put the trans in 3 & drove around town. The Jeep shifted both up and down between 1 - 3.
X2. I think that's what's supposed to happen, right? Mine does the same.

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