2013 jk 6-speed manual transmission "rattling" noise poll - Page 7 - Jeep Wrangler Forum
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View Poll Results: 2013 JK 6-SPEED MANUAL TRANSMISSION "RATTLING" NOISE POLL
My 2013 JK 6-Speed "rattles," makes other odd noises, or has issues. 167 57.00%
My 2013 JK 6-Speed has no problems at all. 126 43.00%
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Old 05-24-2013, 03:18 PM   #181
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Are you considering letting Chrysler buy it back?

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Old 05-24-2013, 06:43 PM   #182
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SilverSport yeah they originally said it was not working or sounding like it is supposed to be. Then tried to rebuild it twice and when that didn't work they authorized a new transmission. Now they are telling me and the dealer that these noises are normal after saying originally it's not. I went from having one noise to having the same noise plus two additional ones. I have all three problematic noises that are on the forum. Neutral rattle, knocking under load when accelerating, and this audible whirring when driving coming from the transmission area that sounds like white noise that gets louder as you accelerate. It took a few thousand miles for them to fix it, I have 150 on the new one and its worse. FWIW I was told by someone that works in Chrysler that the replacement parts being used were all stored in warehouses that were flooded from hurricane sandy. After seeing the parts that were sent as replacement's for my rebuild with the rust and pitting, I agree.
Is it possible that some of the 2013's were assembled with parts from this warehouse?

I'm waiting to follow up with my dealership, it's been cold and rainy here lately, the sound has dissipated with the cold and wet weather.

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Old 05-24-2013, 07:00 PM   #183
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That's the thing, I want the jeep I traded my hayabusa that I built towards it. I just want an automatic at this point, I don't think that's unreasonable at this stage. I got an email saying they are now going to call on the 29th since they are in talks with the dealer, least that's what the email said. I have no clue what they are going to say or do or even what my options are at this point.
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Old 05-25-2013, 11:26 AM   #184
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That's the thing, I want the jeep I traded my hayabusa that I built towards it. I just want an automatic at this point, I don't think that's unreasonable at this stage. I got an email saying they are now going to call on the 29th since they are in talks with the dealer, least that's what the email said. I have no clue what they are going to say or do or even what my options are at this point.
At least it sounds like you are making progress. So sorry you are having these issues. You'll not even remember them once they solve this issue hopefully.
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Old 05-25-2013, 12:57 PM   #185
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My rattle has disappeared now that spring is here. I'll wait to see if it comes back before I bring it into the dealer.
I agree. Seems like when mine trans is cold it rattles a bit in neutral, but after it warms up, the rattle disappears. Not rattling in gears, just when in neutral with clutch engaged. When I press the clutch the noise goes away.
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Old 05-25-2013, 01:23 PM   #186
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The only way I would not remember any of this is if they called me up and said hey sorry about what happened heres an automatic 10a...LOL
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Old 05-25-2013, 02:55 PM   #187
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The only way I would not remember any of this is if they called me up and said hey sorry about what happened heres an automatic 10a...LOL
Ha. Yeah. I've been into the shop half a dozen times, no loaner and I barely remember it. Give it time.
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Old 06-01-2013, 12:22 AM   #188
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Just an update: it sounds like Chrysler has approved a transmission swap. Here's hoping the new one wasn't built on a Friday or the day after Superbowl Sunday...
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Old 06-01-2013, 12:26 AM   #189
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Good luck! Also, hopefully not built from rusted parts from a warehouse flooded by hurricane Sandy. Someone on this thread posted about that...

Let us know how it goes. I just reported back to my dealership that Chrysler's solution for my STAR case did not solve the 3rd and 4th grind/rattle by replacing the transmission mount.
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Old 06-01-2013, 03:44 PM   #190
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Anyone have to call chrysler and open up a case ? If so how long did it take to get a return call from them ? I have been waiting a week and a half and the dealer cannot even touch my jeep anymore because they cant figure out why its FUBAR.
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Old 06-01-2013, 05:51 PM   #191
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Need the straight poop on the NSG 370 in the Wrangler?

I have several posts going inquiring about purchasing a new Wrangler 6 spd. I currently have a 2011 JK Sport auto and a 2004 Chevrolet Silverado, V-8, and NV3500 5 spd. The Chevy is the one that would get traded for a 2014 Wrangler.

But here's the question - "Be careful what you wish for"? After reading all these posts I'm beginning to wonder, will I be looking at a new set of headaches?. The Silverado is in good condiion, but, to make it off-road trail worthy, the driveline will have to be pulled, new CV's, brakes, and clutch. Lots of work.
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Old 06-01-2013, 07:46 PM   #192
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my 6 speed rattles, but it's really just the knob. I've noticed that the transmission has a healthy harmonic vibration, and the knob seems to make a sympathetic buz that is quite audible. It also seemed like it was more difficult than it should be to get to 6th for a while, i do seem to find reverse every so often.
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Old 06-02-2013, 01:02 AM   #193
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Anyone have to call chrysler and open up a case ? If so how long did it take to get a return call from them ? I have been waiting a week and a half and the dealer cannot even touch my jeep anymore because they cant figure out why its FUBAR.
Sorry Binx,

My dealer or Chrysler opened a STAR case themselves for me. Not sure how it went down. I assume the longer you wait and they hold your vehicle the closer you are to a Lemon Law vehicle. At least here in California it states your vehicle must be out of service for 30 days and they have 4 attempts to fix it. 30 days is pretty ridiculous...
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Old 06-02-2013, 07:13 AM   #194
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Quote:
Originally Posted by Binx View Post
Anyone have to call chrysler and open up a case ? If so how long did it take to get a return call from them ? I have been waiting a week and a half and the dealer cannot even touch my jeep anymore because they cant figure out why its FUBAR.
My dealership got Chrysler involved without my having to prompt them. I'm not sure if I have an actual STAR case opened, although I assume I do since they made it sound like the approval for a new tranny went up the chain a bit. I did have to wait a couple of weeks for them to finally get the regional guy out here to take a look at the Jeep, but they had me drive it around until they knew when he was coming. And the main thing was I always knew what their next step in the process was.

I should also point out that I didn't have to be an obnoxious jerk (at least I didn't think I was) to get the ball rolling on this repair, nor did I ever go demand a new transmission. That was the conclusion Chrysler came to as the solution without my prompting. I just want the noise gone, whatever the solution is.

Has your dealer truly "given up" on the repair, or are they just not communicating to you what their next steps are?

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Old 06-02-2013, 08:54 AM   #195
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After trying to rebuild it twice with new parts from chrysler to no avail, chrysler approved a new tranmission. The new transmission needs new bearings and a clutch kit, at least that is what I was told from the independent tranny shop I brought it to out of desperation to get some sort of answer for my own curiosity(Also paid out of pocket for this and did not mention the new box). My dealer hasnt essentially given up, its just chrysler wont authorize any more repairs because they have dumped at least 6 grand plus into it and rentals. Which has only made my problems worse. All I know is that my case has been escalated and no one has any further info. There has been no update when I call or the service manager calls, just that it has been escalated. I can do nothing but wait at this point and continue to drive my jeep around while the noises get worse. But it does sound cool with the loud whine it makes, I feel like Mad Max. Im just trying to stay positive, but at this point it is getting really hard, especially dealing with this inbetween working and going to school full time. Time is something I dont have to waste and they have wasted 3 weeks of mine.
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Old 06-02-2013, 09:27 PM   #196
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Quote:
Originally Posted by paullgj View Post
I have several posts going inquiring about purchasing a new Wrangler 6 spd. I currently have a 2011 JK Sport auto and a 2004 Chevrolet Silverado, V-8, and NV3500 5 spd. The Chevy is the one that would get traded for a 2014 Wrangler.

But here's the question - "Be careful what you wish for"? After reading all these posts I'm beginning to wonder, will I be looking at a new set of headaches?. The Silverado is in good condiion, but, to make it off-road trail worthy, the driveline will have to be pulled, new CV's, brakes, and clutch. Lots of work.
Trade the Silvy but keep the NV3500 and swap it with the 6 speed in your new Jeep. LOL
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Old 06-03-2013, 09:13 AM   #197
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Update: The rattle is back. Comes up in 3 and 4th. Also the grinding noise at idle is still there. The vibration in the shifter at highway speeds seems to be better. Unfortunately there is a whole new problem now. I put in in 4wd this weekend and attempted to turn. I have driven 4wd cars all me life and expect some bucking in the front end, but this was extreme. It would try to go forward, then it would buck once or twice so hard the the wheel was ripped out of my hands, then it would stop all together. I am losing my mind with this car. Going back to the dealership tomorrow...
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Old 06-03-2013, 10:19 AM   #198
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I understand the frustration. I just got all my RO slips and my repair totals out to 10,372.68 plus a grand for the rentals and miscellaneous. So almost 12 grand into a 30k vehicle, which now has more problems than when I originally brought it in. I still have not gotten any word back from Chrysler. All I can say is this is unreal that these transmissions are this bad. How can one person have three bad in a row?!
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Old 06-04-2013, 12:30 PM   #199
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I have a 2013 JKUR on order, and noticed many guys on various JK forums complaining of "rattling" issues with their 6-Speed Manual Transmissions.

I would like to ask all new 2013 JK owners with Manual Transmissions to "chime-in" on this Poll, and elaborate with posts as you see fit.

Thanks in advance.

I have a 2013 Unlimited S with 1600 miles. I heard a rattle or a weird whine from my transmission in 1st/2nd gear so I sent it to the shop, they just called back today saying they might have to replace the gear shaft but I was also a quart low on tran. fluid. They sent pictures out to Chrysler and they might be just replacing the whole transmission under warranty. Hope this helps!
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Old 06-04-2013, 01:34 PM   #200
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I have a 2013 Unlimited S with 1600 miles. I heard a rattle or a weird whine from my transmission in 1st/2nd gear so I sent it to the shop, they just called back today saying they might have to replace the gear shaft but I was also a quart low on tran. fluid. They sent pictures out to Chrysler and they might be just replacing the whole transmission under warranty. Hope this helps!
Careful with that decision. See other posters who had their whole transmission replaced to no avail. They sometimes developed other issues as the rattle remained. 6000 on my 13 JKU. Had the rattle all the way up until about 4500 miles. Last 1500 has been rattle free or significantly quieter. The weather has also warmed up significantly here.
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Old 06-08-2013, 02:40 PM   #201
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Lil update. Mine rattles so loud while driving that the star guy I was on the phone with asked me what the noise was. The dealer that was doing the work had the tranny tech and the shop manager ride with me and they both said its definitely not right. Come to find out, they called Chrysler and told them that there is nothing wrong with the jeep and to give it back to me. So the dealer screwed me and now I have to drive an hour and a half to get to another jeep dealer. At least the star guy is trying to help me. But I have to wait over a week to get it into the new shop because the tech is away next week. So far what I have learned from this experience is, dealers are nothing but liar's, swindlers, and cheats that don't know their ass from a hole in the wall. Service stops when you buy the vehicle. Don't let them do work on your jeep unless you want more problems than when you brought it in.
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Old 06-08-2013, 03:35 PM   #202
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So far what I have learned from this experience is, dealers are nothing but liar's, swindlers, and cheats that don't know their ass from a hole in the wall. Service stops when you buy the vehicle. Don't let them do work on your jeep unless you want more problems than when you brought it in.
This just doesn't make any damned sense that a dealer would even care if there was a problem with the Jeep! They get reimbursed for all the work done and if it ends up bought back doesn't Chrysler reimburse them as well? One of my labor receipts say Jeep operating normally as well but I didn't think that meant I couldn't take it back to them. Why can't you take it back to the same dealership?
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Old 06-08-2013, 04:43 PM   #203
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They don't want to work on it any more is what I'm getting out of them. ( Each time they have it's gotten worse) They keep telling me Chrysler will not authorize any more repairs due to the work they have already done and its working as intended. They have told Chrysler that it is fine and there is no issues. I've gone to two other shops to have a tech listen to it and both said it is definitely screwed up. Chrysler is the one telling me to take it elsewhere because of all the issues. I'm am just waiting on the tech to be available. It could be that they have spent 12+ grand on Chrysler's dime to make it worse. I'm just really pissed at this whole situation.
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Old 06-08-2013, 04:51 PM   #204
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They don't want to work on it any more is what I'm getting out of them. ( Each time they have it's gotten worse) They keep telling me Chrysler will not authorize any more repairs due to the work they have already done and its working as intended. They have told Chrysler that it is fine and there is no issues. I've gone to two other shops to have a tech listen to it and both said it is definitely screwed up. Chrysler is the one telling me to take it elsewhere because of all the issues. I'm am just waiting on the tech to be available. It could be that they have spent 12+ grand on Chrysler's dime to make it worse. I'm just really pissed at this whole situation.
Do you have any possibility of using the lemon law?
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Old 06-08-2013, 05:40 PM   #205
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Well its been 18 days total shop time. And the next fix attempt will be the third in a 1000 miles. Im going to let the other shop take it and see what they can do. They seemed really knowledegable and accommodating on the situation. Plus I love the Jeep so it makes it that much harder and the new colors for the 13 and 14's are terrible. I would go back to a car if it gets lemoned out. Wrx or Evo. Dont want to, but also dont want a vehicle that Im afraid to wheel, out of fear that the transmission will die on the trail.
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Old 06-08-2013, 06:03 PM   #206
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Is Chrysler paying to have this other shop diagnose/repair?
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Old 06-08-2013, 08:34 PM   #207
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They don't want to work on it any more is what I'm getting out of them. ( Each time they have it's gotten worse) They keep telling me Chrysler will not authorize any more repairs due to the work they have already done and its working as intended. They have told Chrysler that it is fine and there is no issues. I've gone to two other shops to have a tech listen to it and both said it is definitely screwed up. Chrysler is the one telling me to take it elsewhere because of all the issues. I'm am just waiting on the tech to be available. It could be that they have spent 12+ grand on Chrysler's dime to make it worse. I'm just really pissed at this whole situation.
I got the same kind of response after my transmission was pulled the second time without success. I bet there's some sort of internal flag on the system that warns them of the lemon law possibility.
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Old 06-09-2013, 04:48 AM   #208
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Yeah Chrysler is paying for the other shop to check it out and fix it.
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Old 06-09-2013, 06:38 PM   #209
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Hi guy


Sorry took so long to get back on here been dealing with Chrysler and the dealer for 3 months now. The dealer has got the new hand built tranny from Chrysler now and is in and the problem is still there but instead of 1st through 3rd it's now 3rd through 6th, I have contacted Chrysler and have threatened legal action and they said take us to court. Lol. Next I went to the dealer and have agreed to buy back my jeep at ful cost minus my undercoating. My rep at Chryslers name was Karen and her extension. Is 11411 if anyone else cares to contact Chrysler I recommend everyone call the same person with this complaint or it won't be fixed nor anything done about this. Even know the dealer has bought back. My jeep I am still taking Chrysler to small claims court for my time and effort I have put into this for the last 3 months. If anyone else needs any info on any of is issue I will be more than happy to give any info I can. I am also going to my local media(global news) to have this info leaked out to the media.
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Old 06-09-2013, 06:43 PM   #210
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They don't want to work on it any more is what I'm getting out of them. ( Each time they have it's gotten worse) They keep telling me Chrysler will not authorize any more repairs due to the work they have already done and its working as intended. They have told Chrysler that it is fine and there is no issues. I've gone to two other shops to have a tech listen to it and both said it is definitely screwed up. Chrysler is the one telling me to take it elsewhere because of all the issues. I'm am just waiting on the tech to be available. It could be that they have spent 12+ grand on Chrysler's dime to make it worse. I'm just really pissed at this whole situation.
Hey man get it all in writing ASAP!!!!!!!! Then take it to a lawyer and call Chrysler, they will instantly claim it's lemon law at that point as they won't go through that process with records stating everything you have said and the dealer has said and the other shops have said. Your lucky you don't live in Canada like me where there are no lemon laws. Take advantage of it.

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