I've had mine jeep in the shop for over 5 weeks for a water leak and have decided it's not repairable. I spoke with dealership this am and they stated they were gonna tell my case manager that they are done trying, he's tried everything engineers told him to do. The case manager said yesterday if this attempt was a fail they would escalate the case to vehicle swap. What am I looking at in this process especially since they aren't making 16's now? The dealership seems to think it'll be easy but from what I've read on here that's not the case. I've looked and can't find 1 on a lot any near me. Just curios for what I'm in for. Thanks
Read your state's lemon law. I can't say i know anything about arkansas, but the norm is to return your entire purchase price less a stautorily laid out formula for your mileage prior to the first time the problem arose. It should be a painless matter of dropping off the car and getting a check - assuming the factory rep agrees it is a lemon. Car swaps are unusual because the exact same car normally does not exist and trying to figure credits is difficult, especially as some lemons are a year old and out of production.
In my case (and I think most leak issues) it was the actual doors leaking, not the top. They tried replacing the top and it actually made my leaks worse. When it rained, it rained on my feet.
On another note...
I love people on here that think Jeeps should leak and it's perfectly ok. I've owned quite a few Jeeps and I've only had one ever that leaked. These days for $35-50k no Jeep should ever leak.
Just had an EcoDiesel Grand Cherokee bought back... we received full payment price that we paid (14) for a new 16, including taxes, 3M, and other add ons... we ended up ponying up 2k to get the full California package... so for 2k we got 2 years newer, 25,000 miles less... Jeep treated us right all the way... and then some.
The process did take awhile... but was worth the wait. Kudos to Jeep on our part...
I was told I could drive my current jeep until I get the new 1 & this was by 1 of the owners. I'd just like to know the time frame & how long it takes to be done with this process. I guess I'll get a better feel for things come Monday after service manager and case manager talk. Walt, they aren't thinking it's the top, leaning more to body tweeked cause when the get 1 leak fixed another 1 pops up.
You can drive your current Jeep until the new one arrives. It's a full MSRP for MSRP swap. If you have any aftermarket parts on the Jeep they will either pay you pack for them or the dealer can transfer them to the new Jeep.
The paperwork process is pretty awful. The 3rd party they deal with is not the best. Make sure you have everything ready at anytime - they will ask you multiple times for the same things.
Just order a 2017 when banks open in August. If there is a $500 difference in price, you'll pay that difference.
Prolly going to have to order unless they can find a similar one. This is a small dealership so very little inventory. Yea, I plan to drive the leaker until I have a new one.
Chriysler just replaced my Cherokee and they gave me a really good deal gave me full MSRP, tax title and licenseing, any accessories and aftermarket that I've done to it also.
Chrysler emailed me the offer on a Tuesday I believe and the following Tuesday I had a call and got the go ahead to start looking for a new vehicle two days later I was in the new vehicle and just finished the paperwork up last week. Dealership and Chrysler treated me right
Mine was painless, they gave me full MSRP, plus full repayment of all taxes, reg fees and mods. Since I upgraded I was responsible for the difference in price plus new taxes. The only thing that sucks is they refuse to negotiate price. They gave full MSRP ( more than I paid!) but you pay full MSRP on the new jeep. I ordered exactly what I wanted and it took 28 days from order to delivery, but it took another 2 weeks for the bank to do the equity swap on the loan! They could have deducted mileage per the lemon laws in our state, but considering the jeep was 8 months old and had spent 30 days in the shop and they could never repair the leak I'm guessing they choose not to enforce that. They whole process took 11 weeks, and I kept the leaker till the turn over date.
I went through the lemon law process with a Ford F350 diesel. Believe it or not the process was fairly straightforward and not really bad at all course I am in Florida.
I am in Florida, and here if you trade in a vehicle and when you purchase your current one that is being purchase back, you're entitled to full retail on your vehicle instead of the trade-in value that they gave you. Which could be a considerable amount of money.
I was going to get a new vehicle but at the last minute because of a couple things that happened, I went with a full buyback. I showed up one day with my keys, dropped vehicle off to dealer and they gave me a check for everything
Thanks for the input. I'm with you Kevi I think mine is in the doors every time he fixes 1 it comes back somewhere else. I've owned 4 jeeps and 3 have leaked but it's always been a 1 day fix except for this one. I also agree some ppl think a jeep should leak but when you pay $45,000 I can't accept a leaky jeep. I have documented everything and my dealer is with me on this one they are ready to move on. By the time all this is settled I'll prolly order because granite is available for 17. Thanks again
Expectations have come a long way. I bought a 1973, or was it a 72, grand wagoneer new for the fancy new quadratrac. It leaked buckets through the dash. After innumerable repair efforts AMC told me "sorry sir, but its not a submarine". And that was that. Buyback never occured to me, don't even know if they had lemon laws then.
I have never signed off because it was never fixed. They had it at a reputable body shop for 2 weeks and he said he couldn't fix it then the dealership had it for 3+ weeks. The dealership told me 3 weeks ago they couldn't fix it but did all the steps they were told to do. I have a good dealership that is fighting for me and want to make me happy. I just hope this goes as smooth as the dealership says it will be & they seem to want to do all the leg work so we'll see in time.
Lol at the umbrella comparison. A jeep is fully enclosed. With that logic, a new BMW convertible should leak too?
For some owners, Jeep cannot possibly do any wrong. They are supposed to leak. We don't need backup cameras since "we've driven 20 years without them and never had an issue". We don't need nice interiors for off-roading. The headlights arent the worst they've seen, so it's ok. Rear seat is too upright? Just remove it, more room for cargo... For off-roading.
I think this leak issue and the trouble Chrysler has had fixing it and the number of vehicles they are buying back will negatively affect our ability to remove the tops on the next generation Jeep. I keep hearing solid, non-removable roof with a supersized sunroof versus the current configurations.
That has nothing to do with these issues. I don't believe new redesigned vehicles can have roll bars and must have what they refer to as (I believe) "sport bars". More of a safety thing.
The Jk will continue to be produced for at least 6 months after the 2017's are done. Rebadged as the "Wrangler Classic". My guess is - if enough people continue to buy the "Classic", Jeep will continue to produce them.
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