You have to be a member of Tread Lightly for at least 30 days PRIOR to buying. I didn't realize that and tried to sign up just before purchase. I got my Jeep from Orange Coast in San Juan Capistrano (I think). I never even went to the dealer. Found what I wanted in their online inventory, contacted their internet sales, and got 1% below invoice without TreadLightly. They drove the Jeep up to Bakersfield and I signed the papers in my living room.