Originally Posted by JDsDream
.......Not saying that Chrysler is any better or worse then the other big 2, but they don't seem to be interested in fixing known problems before the next production run..............
I will say it.. Chrysler is the worst of the traditional big 3, recent J.D.Power and other surveys prove that point.
First step is "containment", they need to improve their dealer feedback systems.. don't wait for a month's worth of "customer concerns" to pile up.. They need to have the "customer pulse" wired directly to their desks. Then have daily TOP level meetings to address these issues..
Examples we all know very well... transmission JOG, transmission overheating, leaky hard and soft tops and the list goes on..., takes years to get resolved (as you stated)
Anyway I wish them good luck..