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Old 04-19-2012, 08:48 AM   #1
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Do I have a 2012 Lemon?

I bought a 2012 JKU Rubicon last October. From 3 weeks after purchase, it started stalling when I come to a stop. It happens about once every 1-2 weeks doesn't matter if it's morning, evening, cold or warm. I have had it in the shop multiple times and they can't figure out what's wrong. A couple times, they have driven it around for the day hooked up to their diagnostics tool, but of course it never stalls when they are driving it (since it only happens about once/week). About 6 weeks ago, they updated the PCM (electronic/computer system I think) and the problem stopped for a month. Now, the last 3 weeks, it has done it again 5 times. This has put me in a few unsafe situations in an intersection when I am trying to turn left. I am taking it in again this week so they can try again. They say they have not heard of this in the 2012's. I'm starting to think I might have a lemon. I would sure appreciate any ideas on what I should do from here.

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Old 04-19-2012, 08:50 AM   #2
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It sounds like a TIPM issue which has been fairly common on 2012's.

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Old 04-19-2012, 09:01 AM   #3
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Document the visits and check your state's lemon laws. I think some electric problems are beyond the ability of dealer techs to resolve. When there is something like that they can't figure out it may be best to pursue a replacement through your state's lemon law.

A co-worker of mine did that with a Nissan that had a recurring issue. After 4 visits for the same issue he hired a lawyer to write a single letter to Nissan he had a new vehicle the following week.
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Old 04-19-2012, 09:02 AM   #4
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I had a grand cherokee do that at intersections... exact same situation you describe. The dealer tied to fix and finally gave up after the 4th time. I sent a letter to Chrysler using "arbitration" and "lemon law." I immediately got a call and less than a month later, I was rolling in a brand new GC. I suggest you do the same. Make sure you copy Chrysler's Zone manger (for your region) on the letter.
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Old 04-19-2012, 09:24 AM   #5
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Mine has idled down prettly weakly but never actually stalled. I am used to recognizing and adjusting for this having driven various ford escorts with bad valves in my younger days. Maybe i will force myself to see if it quits next time. Can you try another stealership?
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Old 04-19-2012, 11:29 AM   #6
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Oregon's lemon law... looks like you have a solid case:

646.345 Presumption of reasonable attempt to conform.

Extension of time for repairs; notice to manufacturer.

(1) It shall be presumed that a reasonable number of attempts have been undertaken to conform a motor vehicle to the applicable manufacturer's express warranties if, during the period of one year following the date of original delivery of the motor vehicle to a consumer or during the period ending on the date on which the mileage on the motor vehicle reaches 12,000 miles, whichever period ends earlier:

(a) The same nonconformity has been subject to repair or correction four or more times by the manufacturer or its agent or authorized dealer, but such nonconformity continues to exist; or

(b) The vehicle is out of service by reason of repair or correction for a cumulative total of 30 or more business days.

(2) A repair or correction for purposes of subsection (1) of this section includes a repair that must take place after the expiration of the earlier of either period.

(3) The period ending on the date on which the mileage on the motor vehicle reaches 12,000 miles, the one-year period and the 30-day period shall be extended by any period of time during which repair services are not available to the consumer because of a war, invasion, strike, fire, flood or other natural disaster.

(4) In no event shall the presumption described in subsection (1) of this section apply against a manufacturer unless the manufacturer has received prior direct written notification from or on behalf of the consumer and has had an opportunity to cure the defect alleged.
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Old 04-19-2012, 11:34 AM   #7
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call jeep corporate. might take awhile but eventually thell trade you for a new one
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Old 04-19-2012, 09:26 PM   #8
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You should be able to find where to call fairly easily. They may have even given you something in your purchase paperwork, or its in the owners manual or somewhere. It was easy to find.

My original TJ was a '97 with the notorious vent leak - I'd get water in the passenger side *EVERY* time it rained.

I wanna say I had it in *7* times for the same repair... I think I notified a regional Chrysler office (per instructions I found) - in writing, certified mail and all that.

I informed them that I was giving them one last attempt, but also, as it was nearing the end of the lemon-law period, I notified them that if after this repair it continued to leak, I was going to pursue a claim even if it extended past the lemon-law period.

Well... leak it did.

They did a "buy-back" - gave me full sticker minus some mileage charge. I ordered a brand new '99 exactly what I wanted (they screwed up my '97 order so I had to settle for what I could get).

To be honest, I was expecting a much bigger hassle... and it went smoothly.

Still drivin that '99 :-)
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Old 04-19-2012, 09:39 PM   #9
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Before trying the Lemon Law, you might want to try removing the Lemon juice. Sounds like water in the fuel. Condensation on the inner tank walls.
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Old 04-19-2012, 09:41 PM   #10
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You might have a problem establishing that anything was wrong with your Jeep. Obviously, you did have a frequent stalling problem. But. the dealer **couldn't duplicate the problem** So there was nothing to repair and you've had no repair attempts.

If I were you, the next time, and every time it stalls, I would NOT make any attempt to re-start the Jeep. I'd leave it were it is and call the dealer and insist they tow it in (your warranty covers towing) and fix it. Maybe that will get their attention.
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Old 04-20-2012, 08:51 PM   #11
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May want to invest in one of the car cams that record audio/video. Then you will have it on video.
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Old 04-24-2012, 09:34 PM   #12
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Thanks for the advice. The dealer has had had my Jeep for 5 days driving it around. It didn't stall completely, but almost did once. Their diagnostic tool said it was the throttle body. They are installing a new one tomorrow and I will hope that it will be fixed. Keeping my fingers crossed.
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Old 04-25-2012, 05:31 AM   #13
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I hope this story has a happy ending Betty Keep us posted !!!

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