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Old 07-10-2013, 09:16 AM   #1
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Door won't lock from inside

New Wrangler bought in May. This week I found that the driver's side door will not lock from the inside. It is "springy" and just pops back to the unlocked position. There doesn't seem to be a "catch" in there anymore.

I plan on bringing the Jeep back to the dealership to have it fixed as it is still under warranty and I assume this to be a defect. The door has experienced no trauma whatsoever.

I can lock it from the outside so it's not an end of the world situation, but it's new and should work properly.

Has anyone else experienced this issue? I did a search on the site but didn't come up with anything.

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Old 07-10-2013, 09:50 AM   #2
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Are you trying to lock the door by hand from the inside, then exit the vehicle and close the door? If so, it may be an anti-lockout 'feature' rather than a defect.

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Old 07-10-2013, 09:56 AM   #3
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Oh? I'll look into that. You mean something so that I don't lock the door by mistake on the way out? Makes sense.

Thanks! Hopefully it's that and I don't have to bring it in.
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Old 07-10-2013, 10:15 AM   #4
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That was what I meant!
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Old 07-10-2013, 11:56 AM   #5
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Are they power locks or manual? I have the manual locks, and I lock them from the inside all the time. If power, are you trying to lock the doors with the keys in the ignition prior to exiting? I know this sounds like a stupid question, but many vehicles won't let you lock the doors with the keys in if you have power locks.
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Old 07-10-2013, 12:12 PM   #6
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They're all manual. Key is out or in when I try it. Doesn't seem to matter. I'm going to look into StarBrite's suggestion first as it makes a lot of sense.
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Old 07-10-2013, 09:09 PM   #7
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It's a safety feature for if you need to exit the vehicle quickly in an emergency would be my guess. Mine does it too. Manual or auto? Cars that are auto unlock in park, but manuals have no idea when to lock/unlock. That may be the reason as well.
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Old 07-10-2013, 09:26 PM   #8
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Well, I couldn't find any obvious way to get the lock to work from the inside. No latch that says "engage lock safety" or anything like that. I'm not sure if you guys are talking about auto or manual locks or transmission, but they're both manual. I guess I'll have to take it in for service.
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Old 07-11-2013, 11:02 AM   #9
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If its a manual, the locks wont lock from the inside and stay locked for safety. The car doesn't know when you are wanting to drive or park, so the locks automatically unlock when the handle is pulled from the inside. All of the manuals that I've come into contact with have been that way. Sorry for the confusion.
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Old 07-11-2013, 11:05 AM   #10
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I used to be able to turn the car off, open the door, lock it from the inside, and walk away. Can't do that anymore.

Called the dealer this morning and they said there's no safety catch as mentioned here - it's just a malfunction.
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Old 07-11-2013, 11:12 AM   #11
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Oh that makes more sense. I thought you were trying to lock the door, open it, and close it, all while being locked.
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Old 07-11-2013, 11:34 AM   #12
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No, sorry for my ambiguity in my posts.

I was hoping that it was some sort of safety thing I could turn on/off like some cars have for locking the windows and such. No luck there. In retrospect, the Wrangler is such a bare-bones car that I should have known better.
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Old 09-06-2013, 08:45 AM   #13
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Zeeter,
My driver's door lock just stopped working exactly as you are describing. My locks are manual only, no automatic. I've had my Jeep for about two months, it has 2800 miles. I liked the idea of no automatic door locks because I thought it'd be one less thing to worry about breaking, guess I was wrong. The door locks worked just fine from the inside up until this past Monday. When I parked to get out, I noticed that it no longer worked. Springy like yours, feels like something came off between the manual lever and the lock inside the door. Can lock/unlock just fine from outside with key. Not too interested in dealing with the inconvenience of the dealer service; would like to resolve myself.
Please let me know what you find out.
Thanks.
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Old 02-06-2014, 09:57 AM   #14
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I'm sorry that I didn't get back to this sooner as I haven't been on the boards for a while.

The resolution was that a rod had broken on the inside. It's not something that I would have been able to fix, and since it was a free repair I figured it best to let the dealer do it than have me breaking something else inside of there.

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