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Old 05-21-2013, 07:52 PM   #1
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enoughs enough

After several failed attempts to get my 2012 wrangler freedom panels to stop leaking. Chrysler decided to repurchase my vehicle. Finalized the deal today, Jeep going back to dealer. Pick up my new vehicle this Friday.

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Old 05-21-2013, 07:58 PM   #2
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good on Chrysler for doing right by you.

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Old 05-21-2013, 08:08 PM   #3
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That's crazy, I wonder if the body was warped or something.
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Old 05-21-2013, 08:16 PM   #4
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It's good they did right by you.
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Old 05-21-2013, 08:26 PM   #5
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Good for you man... I had the same problem with my 12 jkur .. Seven times at dealer for leaking hard top ... My dealer didn't do a buy back but he ordered me a 13 and almost gave me what I owed on it... Not a grate deal but I was just just happy to get a new jeep that didn't leak..
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Old 05-21-2013, 08:48 PM   #6
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Incredible....you'd think after 1 million of something, they'd be able to get it right.
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Old 05-22-2013, 11:02 AM   #7
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By "attempts"... did they ever just try putting a whole new top on it? If they did and it still leaked then it had to be the front window frame.
Even if it was... that's replaceable by simply taking it off and putting a new one on.
It's hard to imagine why they would replace the whole vehicle when some new parts that they could simply order would fix the problem.
There is some weird thinking going on with the people who make these decisions.
Good for you that you got a new one. That's a good deal for you but I don't get it. Just PR maybe?
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Old 05-22-2013, 11:04 AM   #8
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WOW thats crazy! at least you got a new one out of it.
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Old 05-22-2013, 11:08 AM   #9
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Getting another jeep?
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Old 05-22-2013, 11:10 AM   #10
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The lemon laws vary a little from state to state. After several attempts to repair a problem, the vehicle is turns in to a lemon under the lemon law.
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Old 05-22-2013, 11:31 AM   #11
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Chrysler did this for my brother years ago. He bought his wife one of those Pacifiaca cross-over things. It had some squeeking engine pully problem, went on for months, after several attemps to fix they finally got it right. Well my brother had already sent out quite a few "friendly letters" to Chrysler over that time..it was over a year before they got it right.....
Long story short at about 20 months into ownership he gets a letter from Chrysler appologizing for the trouble...telling him to bring back the vehicle for a FULL REFUND...he got his down payment and all his payments back...they gave him a check for $18,000...
Its like he was driving a piggy-bank for almost 2 years....
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Old 05-22-2013, 12:03 PM   #12
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I had one of the early 2008 JK 2 door Saharas with the freedom panels that had a major leak. First two weeks of my lease, I did not have the car because the engineers from Chrysler in Auburn Hills took it to study what was going on. I never got a clear answer, but I don't think it was the weather striping, I think it was related to the panel welds for the top not being complete.

Can't believe that they are still fighting this, however, top removal is not a feature I think any of us would be willing to give up.
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Old 05-22-2013, 03:41 PM   #13
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Not getting another Jeep, not real happy paying $40,000 to take a shower any time it rained. Dealer replaced everything, seals, gaskets, foam, tops, had their specialist oversee work, had a chrylser leak engineer oversee work. I only needed to let them unsuccessfully repair it 4 times before I could use the lemon law. I let them try 8 times. Its over now, I am walking out with what I originally brought to the table as a down payment. They are paying off what I owe. They do reimburse you for the payments you made, but then they charge you a mileage fee, so they washed each other out. All in All it was a fun vehicle for the last year when it wasn't raining. Although i did not have to retain an attorney, I was told that the 11 and 12 models have a problem with freedom panel leaks that chrysler has not figured out how to fix. Not sure if this is true or was just bull so I would retain them, but thats what I was told. The chrysler rep was pleasant to work with, once he decided that I qualified for a repurchase, he handed it over to a company called Impartial Services Group who handles all the transaction and makes sure everyone gets what they are supposed to. I am taking delivery of a 2013 Honda Ridgeline RTL/Nav this friday.
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Old 05-22-2013, 03:59 PM   #14
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wow man, find an ol' YJ or something without a top for a couple grand, you can get wet when it rains for a lot cheaper than $40,000.

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Old 05-22-2013, 04:02 PM   #15
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Quote:
Originally Posted by kabory View Post
Not getting another Jeep, not real happy paying $40,000 to take a shower any time it rained. Dealer replaced everything, seals, gaskets, foam, tops, had their specialist oversee work, had a chrylser leak engineer oversee work. I only needed to let them unsuccessfully repair it 4 times before I could use the lemon law. I let them try 8 times. Its over now, I am walking out with what I originally brought to the table as a down payment. They are paying off what I owe. They do reimburse you for the payments you made, but then they charge you a mileage fee, so they washed each other out. All in All it was a fun vehicle for the last year when it wasn't raining. Although i did not have to retain an attorney, I was told that the 11 and 12 models have a problem with freedom panel leaks that chrysler has not figured out how to fix. Not sure if this is true or was just bull so I would retain them, but thats what I was told. The chrysler rep was pleasant to work with, once he decided that I qualified for a repurchase, he handed it over to a company called Impartial Services Group who handles all the transaction and makes sure everyone gets what they are supposed to. I am taking delivery of a 2013 Honda Ridgeline RTL/Nav this friday.
WHAT ! ! ! unless you made a BIG down payment, your monthly payement was probably $400-$500 a month like the rest of us... so you essentially "rented" your Jeep for what was equal to your monthly payment? went though all of these head aches and built no equity. So it was kind of like a lease but you got your down payment back. I don't know, since the Wrangler holds it value just about as good as anything on 4 wheels, this sounds off to me......
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Old 05-22-2013, 04:41 PM   #16
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EDIT: Nevermind, I now read that they did a lot of work trying to fix it. Really strange that it couldn't be fixed! Good luck with your ridgeline. It's not exactly a head turner but what a cozy piece of mind you can now have for many years to come.
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Old 05-22-2013, 04:41 PM   #17
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Quote:
Originally Posted by mike1158 View Post

WHAT ! ! ! unless you made a BIG down payment, your monthly payement was probably $400-$500 a month like the rest of us... so you essentially "rented" your Jeep for what was equal to your monthly payment? went though all of these head aches and built no equity. So it was kind of like a lease but you got your down payment back. I don't know, since the Wrangler holds it value just about as good as anything on 4 wheels, this sounds off to me......
X2. I just did the math. What wad there mileage fee? A lot higher than a lease if my math is right...
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Old 05-22-2013, 08:52 PM   #18
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.30 per mile. They also deduct any rebate and negative equity you brought to the deal. I should however get a credit on my new vehicles tax,tags and doc fees. I have 2years left on the tag and I am transferring it. DMV says to bring paperwork from repurchase when I come in with new vehicle docs. There is a form online to figure your tax and tags. It's telling me new vehicle tax and tags $1400.00 but with repurchase info entered it drops it to $100.00 total due
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Old 05-22-2013, 09:12 PM   #19
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That's BS. You should get your down payment back plus all your payments. You had a brand new vehicle with a unfixable problem while you owned it. You should get your payments back as well as your down payment. I would have fought that. If it was just a couple of payments it wouldn't be a big deal but if you paid a years worth of payments figuring around 400 a month you'd be out nearly 5k. That's BS.
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Old 05-22-2013, 09:56 PM   #20
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Actually it makes sense... You did use the Jeep and did benefit from it on a daily basis. You should pay for what you got out of it: Miles on the odometer to get from point A to point B.

In the end I think you did just fine. How much did it come out to from your pocket? $400 a month? That's a maaajjjooorrr steal for a mid size premium SUV rental. Renting a quality SUV for an entire month will cost up towards $3,000.

Given the crappy unique situation you did quite alright.
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Old 05-22-2013, 10:13 PM   #21
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No, you got bent over Glad they bought it back but you really should have gotten every penny back. My buddy's dad went through the EXACT same thing as you and finally Chrysler bought it back doller for doller AND reimbursed him $1,000 for "fuel" usage going back and fourth from the dealer.

His was in the shop 13 times before he through his hands up and called the lemon law lawyer, 2 weeks later he was getting a new vehicle. Drove it for a year for free!

Im usually a type of guy that tries to be the ncie guy and do things my self, I had a 2010 lemon GMC Sierra that was bought back, I was so sick and tired of dealing with GM/ GMC with all the problems and not getting anywhere I finally called the lemon law lawyer and a month later the turd was behind me.

To late now for coulda/woulda/shoulda but if you ever have to deal with a lemon call a lemon law lawyer, 99% of the time it wont cost you a dime (comes out of the settlement)
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Old 05-22-2013, 11:34 PM   #22
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Nothing is free in the world. He can't get mileage out of a Jeep then have it disappear, no money spent. If that's the case then we should all wish we have major issues with all of our jeeps. Free trade in, no questions asked and no money spent, every 2 years: Not going to happen.
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Old 05-23-2013, 04:42 AM   #23
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Example of how repurchase works

Credits


Down payment $500.00
Rebate. $1000.00
12 payments ($400.00). $4800.00
Negative equity. - ($2000.00)

Total credit. $$4300.00


Deductions

Mileage fee. (.30 mile). $3000.00
Rebate. $1000.00

Total deductions. $4000.00

Lien holder payoff. $34000.00
Credit - deductions. . $300.00


In this case you receive $300.00 and lien holder gets what you currently owe Dealership gets back vehicle
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Old 05-23-2013, 06:43 AM   #24
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And your compensation for lost time, head aches, inconvenience and aggrivation was what ?
Really when you boil it all down, it was almost like they called you and said "bring it back" and when you got to the dealer they said "thanks" took the keys and sent your ass walkin down the street.(with $300 in your pocket, which i guess you coulda used to call a cab )
I'd say Chrysler fell short on this one...Obviously, you're buying a Honda now.
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Old 05-23-2013, 07:28 AM   #25
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Just an example. Not what I received.
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Old 05-23-2013, 07:50 AM   #26
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Yea, no way would I eat the mileage money. If they bought my Jeep back, I would want every red cent, including all the interest paid. Luckily for me, lawyers are free. If they did me right, I would turn right around and buy another Jeep, if they did me dirty, I'd definitely go elsewhere.

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