extended warranty - Jeep Wrangler Forum
Jeep Wrangler Forum

Go Back   Jeep Wrangler Forum > JK Jeep Wrangler Forum > JK General Discussion Forum

Join Wrangler Forum Today


Reply
 
Thread Tools

Please support our sponsors and let them know you heard about them on WranglerForum.com
Old 03-03-2008, 10:28 PM   #1
Jeeper
 
Join Date: Feb 2008
Posts: 21
extended warranty

Hey all, quick question, I pick up my new 2 door x tomorrow and just wondering if anyone purchased the extended warranty. I told the finance guy i didnt want it since jeep offers a lifetime powertrain warranty and he said it only covers PART of the powertrain and not certain parts.. is this guy kidding me, how can that be, any input would be great

pete218 is offline   Quote Quick Reply
Old 03-03-2008, 11:57 PM   #2
Jeeper
 
Seryoga's Avatar
 
Join Date: Aug 2007
Location: Philadelphia
Posts: 158
Send a message via Skype™ to Seryoga
That's why its call a Lifetime POWERTRAIN warranty. Powertrain means engine/tranny/transfer case/axles, thats all. The other warranty covers the rest of the useless junk like ECU/ABS/ESP/etc. lol

Seryoga is offline   Quote Quick Reply
Old 03-04-2008, 08:10 AM   #3
Jeeper
 
Join Date: Feb 2008
Posts: 21
i now its only the powertrain thats covered lifetime, what i mean is the finance manager tried to sell me on the notion that not everything that has to do with the powertrain will be covered.. think he's just trying to make a buck
pete218 is offline   Quote Quick Reply
Old 03-04-2008, 08:25 AM   #4
Newb
 
Join Date: Feb 2008
Posts: 13
I'm not certain how they do their powertrain warranty, but I know some car companies don't cover sensors or electricals in their "powertrain" warranty. For example they would cover the raw moving mechanicals of an engine, but not the diagnosis and replacement of a faulty computer that made the engine run like crap.
WhoahstU is offline   Quote Quick Reply
Old 03-04-2008, 09:32 AM   #5
Jeeper
 
Seryoga's Avatar
 
Join Date: Aug 2007
Location: Philadelphia
Posts: 158
Send a message via Skype™ to Seryoga
Quote:
Originally Posted by WhoahstU View Post
I'm not certain how they do their powertrain warranty, but I know some car companies don't cover sensors or electricals in their "powertrain" warranty. For example they would cover the raw moving mechanicals of an engine, but not the diagnosis and replacement of a faulty computer that made the engine run like crap.
Thats exactly what i thought
Seryoga is offline   Quote Quick Reply
Old 03-04-2008, 10:20 AM   #6
Jeeper
 
Join Date: Jul 2005
Posts: 133
In 1980 I was successful in making Jeep replace a computer that controlled the auto tranny shifting. The Cherokee was out of the then 12k mile bumper to bumper warranty but not over the 24k powertrain warranty. They tried like hell to get out of it but I kept on with "If it doesn't shift out of 1st gear then it's a powertrain problem". It only had 13k miles on it so that might have helped.
kbart is offline   Quote Quick Reply
Old 03-05-2008, 05:38 AM   #7
Jeeper
 
soupy1957's Avatar
 
Join Date: Nov 2007
Posts: 407
The information I received about the "Power Train" Warrantee, is that you have to make sure you get a full system diagnostics every five years, in order to preserve your right to continue to have a valid Warrantee.

-Soupy1957
soupy1957 is offline   Quote Quick Reply
Old 03-06-2008, 02:24 PM   #8
Jeeper
 
Join Date: Feb 2008
Location: Southeastern Michigan
Posts: 21
As a previous employee of Chrysler's Warranty Escalation Dept and also Chrysler Service Contracts, we got so many calls from rightly pissed off, confused customers that had no idea what they were sold and often found out what they were promissed was not true due to the dealers information that was provided to "close the deal".

The powertrain warranty only covers internal mechanical parts (gears and stuff) of the main powertrain components, and does not cover any external or attached components unless deemed to have failed due to the fault of a warranted part (dealer descretion).

Also, not to sound picky but to clarify..."extended warranty" is not the correct term and if the F&I guy at the dealer is calling it that; then he doesn't know what he is selling (not surprising). Chrysler does not sell "extended warranties", the "warranty" is set and can not be changed unless so deemed by the manufacturer rep for specific case by case reasons.

Now, you can buy a "Service Contact" on your vehicle. Chrysler Service Contracts sells all sorts of them ranging from everything like one for just roadside assistance to a Max Care which covers about as bumper to bumper as you can get these days. They range in all different time/years choices (which dealers rarely show you except the most expensive ones) and if your at all interested I would HIGHLY recommend calling Chrysler Service Contracts directly for a list. Also...being that dealers are independent businesses, they can sell ANY brand of service contracts they want and are not required to seel the Chrysler ones. Many dealers sell XYZ brand (because they usually have a higher profit margin) and don't even tell the customer up front, only saying it's an "extended warranty." Customer goes to a different dealer while say on vacation because they think they have a service contract and that dealer says, "Nope sorry, we don't service XYZ brand." I would ALWAYS ask the dealer what brand service contracts they sell. Contrary to what they might tell you at the dealer...you can buy a Chrysler Service Contract (on any brand vehicle even) at ANYTIME after purchase within 12 months/12k miles with no penalty, or anytime after that no matter what the time/miles for a small fee ($150 last I checked).

Lastly...you can buy a service contract from ANY dealer willing to sell you one and even directly from Chrysler Service Contracts. A service contract is a retail item and the dealer will mark them up like anything else; so just like the car, you can hagle the contract price or go buy it somewhere else that is willing to sell for less.

Sorry for the long one.

Thanks,
~N8
detroitfx is offline   Quote Quick Reply
Old 03-06-2008, 02:41 PM   #9
Jeeper
 
Join Date: Jul 2005
Posts: 133
Detroitfx, Thanks for that. And correction to my previous post: It happened in 1987.
kbart is offline   Quote Quick Reply
Old 07-15-2008, 07:11 PM   #10
Jeeper
 
PastorSteve's Avatar
 
Join Date: Jul 2008
Location: Denver
Posts: 66
I picked up my '08 Wrangler last night and they tried the same thing on me. $1,201 for extending the service for 84months/70,000 miles. I contacted Chrysler Warranties this afternoon and they offered me the same package for $809. That's a hunk of savings. I'm still waiting to speak to the Finance person at the dealership to run that by her.

I'm hoping that I can get the whole Maximum Care + tire/wheel roadside program + windshield replacement for less than the original 1,201.

This is my 6th Jeep and I've never thought about extending any warranty BUT these new JK's have way more electronics to fail.
PastorSteve is offline   Quote Quick Reply
Old 07-21-2008, 02:19 PM   #11
Jeeper
 
PastorSteve's Avatar
 
Join Date: Jul 2008
Location: Denver
Posts: 66
Got it for $809 from a dealership in Mass. That was 33% lower than quoted from the local dealership that I paid for the new jeep. Extends the factory coverage through Chrysler/Jeep from 3/36,000 to 7/70,000 miles. Same coverage as new. Lifetime powertrain stays lifetime.

Worth it for me. One stop after warranty expiration could cost that much.

__________________
2008 JK Sahara Jeep Green.
Land of Mountain Trails
PastorSteve is offline   Quote Quick Reply
Reply

Quick Reply
Message:
Options

Register Now

In order to be able to post messages on the Jeep Wrangler Forum forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.
Email Address:

Log-in

Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.



Thread Tools

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Voiding Warranty Agent Orange TJ General Discussion Forum 14 05-26-2011 07:52 PM
Lifetime MaxCare PLUS warranty labwagn JK General Discussion Forum 3 08-16-2009 04:59 PM
Will a gear swap void my warranty if install myself streetmaster42 TJ Tech Forum 6 12-15-2007 10:54 PM
Warranty issues Mike001 TJ General Discussion Forum 5 12-13-2006 11:38 AM
extended warranty? pointman TJ General Discussion Forum 6 06-14-2006 01:37 AM



Download our Mobile App

» Network Links
»Jeep Parts
» Featured Product

All times are GMT -5. The time now is 06:18 AM.



Jeep®, Wrangler, Liberty, Wagoneer, Cherokee, and Grand Cherokee are copyrighted and trademarked to Chrysler Motors LLC.
Wranglerforum.com is not in any way associated with the Chrysler Motors LLC