Originally Posted by legitposter
yet the 'highly trained' dealer mechanics couldn't pick up on that? and didn't know enough about past experiences to check that?
*shudders in fear of the first dealer visit that is bound to happen*
I did point that out in the survey that I did online today. We'll see where that goes. Supposedly they gave it a "World Class Inspection" whatever that means.
To be honest, I think they looked at it for maybe 15 minutes then put it out back and forgot about it. The mechanics these days seem to be completely dependent on the OBD-II codes to tell them what's wrong. This problem doesn't drop a code, which seems odd to me. In retrospect that should have pointed me towards some kind of power issue but then again I'm not supposed to have to resort to the Internet to figure out a factory foul-up with a brand-new vehicle.
I'm waiting to see if the service manager contacts me since I did give not-great feedback on the service. I'll discuss it with him.
The one thing saving them is they didn't charge me anything for the visit. I would be a lot more upset if I had had to pay some bogus "diagnostic fee" or other nonsense.