Originally Posted by wrangler0
How easy was it to get them to do the reseal and replace the shock?
I've had warranty work done both in Oregon and AZ and never had any problem getting things fixed or changed.
I've heard the stories to the contrary but in my case, I just made a list or pointed it out and both service departments seemed eager to fix it.
The only issue was having to go back again because, in two instances, they didn't have parts in stock.
So far I haven't experience any of the horror stories! Both of the dealers have the "5 star" rating so I don't know if that makes a difference or not.
I would suggest taking it in with the expectation that it would be done properly. My differential seal was really well done.
I do ask who is doing it and what their experience is. I've even mentioned that I want it done right the first time. They service adviser seemed to be okay with that!
good luck with it.