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Old 03-04-2014, 05:06 PM   #1
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Gibson Performance Customer Service

I just wanted everyone to know what a pleasure it was working with Gibson on warranty work I needed done. I had a problem with a set of tips for my exhaust and they went ABOVE AND BEYOND to get me new tips FedEx out the evening after i called them with the problem. Thanks Shawn!

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Old 03-04-2014, 05:26 PM   #2
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It's always good hear about a company who takes care of its customers!

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Old 03-05-2014, 09:40 AM   #3
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it wouldn't happen to be the Metal mulisha tips?
I have the exhaust and less then 6 months down the road it is in horrible shape. It rusted out like a champ.

Any advice?
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Old 03-05-2014, 09:48 AM   #4
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it wouldn't happen to be the Metal mulisha tips? I have the exhaust and less then 6 months down the road it is in horrible shape. It rusted out like a champ. Any advice?
Their warranty doesn't cover discoloration, but that doesn't mean they won't work with you.

The install instructions state clearly that to avoid discoloration/rust, the tips must be cleaned with stainless steel cleaner and a scotch brite pad weekly.
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Old 03-05-2014, 09:59 AM   #5
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Yes it was the MM tips. They warrantied them for a set of the smaller non MM tips
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Old 03-05-2014, 10:30 AM   #6
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Quote:
Originally Posted by jakestgermain View Post
Yes it was the MM tips. They warrantied them for a set of the smaller non MM tips
Makes me glad that the Gibson I have on order is the non-MM tips.
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Old 03-05-2014, 03:13 PM   #7
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That's awesome. I have the regular Gibson dual exhaust on my Jeep and I love it. Sounds so good!
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Old 03-05-2014, 05:59 PM   #8
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You can always take the tips off and enjoy the exhaust without the coffee cans. This is what I should have done. Take the coffee cans off for the winter

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