My Gobi Roof Rack was delivered on Friday at around 3pm. By 7pm I was fully installed!
First off, I want to give a big thanks to Alec @ EAD Offroad for making this happen. He went above and beyond, and really showed me why most Gobi threads I read raved about the great deal and superb customer service EAD provides. I'm not just saying that to be nice, either, I had a deadline that was less than the current lead time for Gobi racks, and Alec went out of his way to make sure I got it in time. On top of that, I got a serious discount on the rack from what I'd priced online from other places. To top it all off, I was splitting the cost into 2 transactions, and had a mess of other questions in the process that we bounced ideas on. So when I say, excellent customer service, I mean EXCELLENT customer service. Glad I listened to the other posters and contacted them.
In regards to the Gobi, the lines are clean, the construction and finish on the Gobi is exceptional. The manufacturer has accounted for every detail you can imagine. The rack comes with stainless steel hardware, Grade 8 where appropriate, and instructions that are detailed and thorough. Included are everything from wear pads on potential rub spots, to nice padding anywhere the rack has some kind of interface.
The install was painless but lengthy (but best of all, I didn't have to drill a single hole or make any change to the Jeep that wouldn't be 100% reversible). If I had to complain about anything with the install it would be on the ladder installation, and the wind deflector. Nothing bad, but it would have been nice if they used the same size Torx screw as was used to remove the windshield screws, or better yet, not use Torx at all. It was harder (marginally) to tighten those up (but hey, it was only a couple screws). Speaking of which, it would have been nice to have some torque values for some of those bolts, but that's nothing really to complain about either. Other than that, the install went beautifully and I couldn't be more satisfied with the results.
Here's a crappy cell phone pic I took after completing the install, and yes, I know the Jeep is dirty, that's the way I like em!
The rack is sturdy! I jumped up on it and shook it up to test out the stability, and the only thing that budged was the Jeep's suspension.
The load capacity for the rear of the rack is 300lbs, and the front removable part of the rack has an additional 150lbs carry capacity. With both installed, you get a payload capacity of 450lbs. This is the dynamic capacity, for those of you wondering if it would be enough for say, a roof top tent and 3 adults plus some cargo. When stationary, the rack will definitely support that kind of static load.
I bring up the capacity numbers because when doing research I kept reading about people wanting to go with other racks simply because they stated 500lbs payload capacity. Well, some of those like the Kargo Master Congo Cage, are just the frame. Nobody seemed to have pointed out that a solid basket to go on this cage is going to weight like 100lbs, and it won't cover the whole top of the Jeep for distributing your weight properly. So, what are you left with when you add a 100lbs basket? Only 400lbs of payload, and your load supported by a few attachment points to the frame. So, do keep that in mind when making a decision on your purchase, because the frame says its rated for 500lbs, and the basket says its rated for 500lbs, but when you put the basket on the frame, you have to reduce the 500lbs by the weight of that basket! The Gobi gives you 450lbs of capacity and you get all 450lbs with no compromises and on a nice tight fit to the Jeep that flows with the body lines. Honestly, I think that is under rated, but really, you won't want to carry more than that on the rack, it just seems like a bad idea.
Anyway, these are the kinds of details I like to read about before making a purchase, so hope some or all of this information was helpful to anyone. If you want to know anything else, let me know!