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Old 04-28-2012, 09:09 AM   #1
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How to tell if i have the performance suspension

This is a long story and i really need some help I ordered a 2012 wrangler sport s in Canada i added many options to it when i arrived at the dealership to pick it up i noticed rite away the 32" tires were not on.The salesman walked away to talk to his boss came back and said yah it seems we owe you some tires and wheels.They checked the invoice and i did order the 32" wheel group, with that package comes the 17 x 7.5 alum painted satin carbon wheels.
When building the jeep with this package the performance suspension gets added,i never realized this until last night when i was comparing the rubicon suspension and how owners were putting 33" tires in place of 32".

What i have on my jeep rite now that was on it at the dealership is the 16" steel wheels with car tires i was not happy with the dealership as i had a 4 hour ride home,they told me they would order the 32" wheel group and send them to me on the bus and i will return the steel wheel package.

Now that you have the story if they didn't put the 32" tire wheel group on at the factory how do i find out if i have the performance suspension on my jeep,it has to be important as it lists.

This option features:
---------------------------------------------------------------------
Feature: Off-road suspension
Heavy-duty springs, shock absorbers and related suspension components are designed to increase vehicle ground clearance and stability while driving over rough terrain.
---------------------------------------------------------------------
Feature: Heavy-duty front shocks absorbers
A shock absorber, also known as a damper, is a cylindrical device that prevents a vehicle's springs from continually bouncing up and down. Energy caused by axle motion is converted into heat, dissipating the energy through hydraulic fluid before it reaches the vehicle body. Shock absorbers automatically adapt themselves to the severity of the road shock. Heavy-duty shock absorbers are upgraded to handle greater loads than normal driving. They may be specified with certain options or option packages.
---------------------------------------------------------------------
Feature: Heavy-duty rear shocks
A shock absorber, also known as a damper, is a cylindrical device that prevents a vehicle's springs from continually bouncing up and down. Energy caused by axle motion is converted into heat, dissipating the energy through hydraulic fluid before it reaches the vehicle body. Hydraulic shock absorbers automatically adapt themselves to the severity of the road shock. Heavy-duty shock absorbers are upgraded to handle greater loads than normal driving. They may be specified with certain options or option packages.

I assume that the above should be on my jeep does anyone know how to find out,also can i get a detailed discription as to what i'm missing.So i can figure out how much this will cost so when i talk to the delaership i know what its gonna cost with labour to fix this.Or am i reading the packages wrong on the jeep website.

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Old 04-28-2012, 09:28 AM   #2
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Email Chrysler and ask for your build sheet. They will email it to you within a few days. If it isn't on your build sheet, you don't have it.

Jeep - Contact Us

Select "I need Customer Assistance", then "send us an email. Ask for build sheet for your VIN.



Also, what color are your shocks? I think they should be red if they are the "performance shocks." If I'm wrong, someone will correct me!

What are the last 2 numbers on the tags on your springs (front should be between 14 - 19, rear 54 - 60) The higher the number the "heavier" the springs.

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Old 04-28-2012, 10:54 AM   #3
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Yes i just checked the shocks all around are red,thank you for the info i will email Chrysler Canada and request the info,i do have the options sheet they emailed me, however i don't think its the actual build sheet that is on the window of new vehicles.
My sheet the dealer emailed me when i was pricing it, shows 32"tire group and performance suspention on it,but like i said no 32" tires when i picked it up.

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Old 04-28-2012, 12:23 PM   #4
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Take a look at the tag on your springs and tell us what the last 2 numbers are. The fronts range from 13 to 19 and the rrears from 55 to 60. The higher the number the stiffer/taller the springs. Also you can view your build sheet at Jeep.com. Go to the "owners" section and type in your VIN.
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Old 04-29-2012, 12:25 AM   #5
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Thanks everyone,i finally got a reply from the dealer they told me today that my jeep was pulled from another dealership not ordered for me from the factory(liers) when it arrived there was no 32" tires and rims.I'm not sure what's going on and why a dealership would ship a brand new jeep to my dealership with steel rims and smaller tires when it should of had the 32" package.Something fishy goin on,i will check the spring numbers just to be sure,and i did check the delivery sheet and it does say performance suspension..

While i'm on the subject of performance suspension does this increase the height of the suspension compared to a regular sport model?

Thank you everyone for the help i'm new to this all and its good to see i can trust people here.

mike
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Old 04-29-2012, 05:15 AM   #6
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In all honesty if you factory ordered a Jeep and got one shipped to you from another lot with specs you didn't want, I'd be taking it back.

Who knows what else will crop up in the future?
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Old 04-29-2012, 03:20 PM   #7
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Everything i ordered came ,well except the 32" tires and rims i live 4 hours + from the dealership to save $3700.00.They wanted me to come back when the tires arrived from jeep,however i was trading in a truck and i wasn't coming back.I'm pleased with everything they are doing- a lie or two i was concerned about the performance package that is all.

I checked my spring number they are 68004256AA.I assume the numbers are high enough that the springs are part of the performance pack..I'm still curious tho if the performance package adds height to the suspension compared to a non performance pack jeep.

mike
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Old 04-29-2012, 05:37 PM   #8
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Quote:
Originally Posted by chico67 View Post
.... i was concerned about the performance package that is all.

I checked my spring number they are 68004256AA.I assume the numbers are high enough that the springs are part of the performance pack..I'm still curious tho if the performance package adds height to the suspension compared to a non performance pack jeep.

mike
The number you gave is a rear spring number, and it is NOT a high number! 54 to 60 is the range for rears. You do not have "heavy-duty springs" as in the package description, IMO.

Your front springs will be between 13 and 19, and left and right may be different. You need to check them too.



Edit: I thought the rears came in 54 to 59 on Wranglers with 60 available from Mopar. But, daggo66 is the resident spring (and lots of other things) expert, so when he posted 55-60, I gave deference to his usually spot-on knowledge.
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Old 04-29-2012, 05:50 PM   #9
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I am a little confused. (Not unusual)

You said you "ordered" a Jeep. I assumed that meant you placed a factory order with the dealership. Is that correct?

Then you said the dealer shipped in a Jeep from another dealership for you. Correct?

If the Jeep you have now was ordered for you, the Window sticker will say "This vehicle was built especially for...." and then your name, on the top of the second page. Is it there?

Either way, all optional packages on your Jeep will be listed in the right-hand column of the first page. Does it list the performance suspension package?
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Old 04-29-2012, 05:50 PM   #10
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Not to nitpick, but I had 54's that I replaced.

Take it back OP, or make them make it right, you didn't get what you ordered.
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Old 04-29-2012, 06:11 PM   #11
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Sorry to high jack your thread but I was wondering if I have "high performance" springs?
Front - 52126317AC
Rear - 68004458AA

TIA
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Old 04-29-2012, 06:33 PM   #12
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Quote:
Originally Posted by h22lude View Post
Sorry to high jack your thread but I was wondering if I have "high performance" springs?
Front - 52126317AC
Rear - 68004458AA

TIA
They are at the stiffer end of the spectrum.
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Old 04-29-2012, 06:34 PM   #13
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Quote:
Originally Posted by chico67 View Post
Everything i ordered came ,well except the 32" tires and rims i live 4 hours + from the dealership to save $3700.00.They wanted me to come back when the tires arrived from jeep,however i was trading in a truck and i wasn't coming back.I'm pleased with everything they are doing- a lie or two i was concerned about the performance package that is all.

I checked my spring number they are 68004256AA.I assume the numbers are high enough that the springs are part of the performance pack..I'm still curious tho if the performance package adds height to the suspension compared to a non performance pack jeep.

mike

Jeep's "performance" suspension has nothing to do with springs. It simply means you get gas shocks.
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Old 04-29-2012, 07:15 PM   #14
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One possibility if it does have the shocks, but other stuff is missing (especially if they lied about other stuff): They may have done some half ass build of the S. They install lifts at the dealer sometimes and may have had shocks they took off another Rubi.

No idea how they did the shocks and then choked on the wheels though. I would have just had them subtract the price of the wheels and bought new aftermarket wheels, probably for much less.
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Old 04-29-2012, 09:20 PM   #15
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It seems they forgot to mention that they pulled this jeep from another dealership,when the salesman told me they had a jeep i wanted but it had a few extra items i just thought they ordered it and it was in transit.I made the deal over the phone and i'm just beggining to find out that my dealership never ordered it but they just found the jeep at another dealership, i guess they don't consider that a lie.

So when i questioned my dealership yesterday about my concerns that the performance package may not be on ,,the truth came out,then my salesman said the west coast dealership they got my jeep from took the 32" tires and rims off before they shipped it and put stock steel crap on..That's what the salesman told me, so he tells me the performance suspension is on my jeep..well i have no idea what is going on i like my jeep alot, and yes they are sending me the tires..I just want to be sure the performance suspension is really on.

I didn't get the vehicle sticker that shows my options.
I did get an email showing all options, but in the email the VIN # was not on the email.

I have the front coil numbers from the passenger side here they are 52126314AC.
There was no tag on the drivers spring.

My shocks are all red all around.

I wrote an email to jeep canada explaining what is going on asking them i want a detailed listing of options,now if they can confirm it was installed at the factory i will feel better. In the mean time i just figured someone on here would be able to tell me what i was looking for in the suspension.I'm still unsure of what i have, the dealership says don't worry it's installed,but why did the west coast dealership take the 32" tire and wheel group off a jeep before they shipped it.I hope this helps clarify my story,i do have in writing from the manager at my dealership that they will ship out to me the missing tires and wheels, however if i find out there's more to this i'm gonna be pissed,if that performance suspension is not on my jeep there is gonna be major hell to pay..I thought this would of been easier to find out.

mike





Quote:
Originally Posted by Up Hill Bill View Post
I am a little confused. (Not unusual)

You said you "ordered" a Jeep. I assumed that meant you placed a factory order with the dealership. Is that correct?

Then you said the dealer shipped in a Jeep from another dealership for you. Correct?

If the Jeep you have now was ordered for you, the Window sticker will say "This vehicle was built especially for...." and then your name, on the top of the second page. Is it there?

Either way, all optional packages on your Jeep will be listed in the right-hand column of the first page. Does it list the performance suspension package?
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Old 04-29-2012, 09:29 PM   #16
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Well that was the first thing i said to them, however the salesman checked with his boss and he told me they would order the 32" tires and wheels from jeep and send them to me on the bus.I tell you i'm startin to get frustrated.


Quote:
Originally Posted by suicideking View Post
One possibility if it does have the shocks, but other stuff is missing (especially if they lied about other stuff): They may have done some half ass build of the S. They install lifts at the dealer sometimes and may have had shocks they took off another Rubi.

No idea how they did the shocks and then choked on the wheels though. I would have just had them subtract the price of the wheels and bought new aftermarket wheels, probably for much less.
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Old 04-29-2012, 09:39 PM   #17
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The wheel and tires come with TPSM sensors that are programed to your Jeep when shipped from the factory, more than likely the wheels shipped to your will not be programed to your jeep... That will be another head ache, unless you can get someone locally to program the TPSM sensors for you.
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Old 04-29-2012, 10:02 PM   #18
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I didn't get the vehicle sticker that shows my options.
Don't know about Canada, but US federal law requires that the window sticker be included with delivery to the ultimate purchaser.

I would absolutely demand that the dealer provide a complete window sticker for your Jeep, with correct VIN, immediately!

Quote:
Originally Posted by chico67 View Post
I have the front coil numbers from the passenger side here they are 52126314AC.
There was no tag on the drivers spring.
Those are the weakest front springs available! You might be able to work a deal with the dealership to make it up to you by nstalling front Mopar 19s and rear Mopar 59s or 60s for you - it won't cost them much, and you'd get a nice 'lift' and stiffer ride out of it.



Daggo66 posted that the performance suspension package includes the better shocks, but not springs, and he knows his stuff. I think your red shocks are the Rubicon "performance suspension" gas shocks, so you seem to have the package, except the wheels and tires:

Rubi performance shocks:

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Old 04-29-2012, 10:02 PM   #19
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won't op also have the speedo and trans shift points calibrated?
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Old 04-29-2012, 10:07 PM   #20
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won't op also have the speedo and trans shift points calibrated?
Excellent catch...

OP will have to go to a dealer after all just to have the tire size re-programmed - or buy a Procal. But, I don't think TPMS will have to be reprogrammed, just make sure sending units are installed in all the 32" tires.
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Old 04-29-2012, 10:43 PM   #21
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Thanks everyone for your help, i really appreciate everything, looks like i have some issues to deal with.I will wait for jeep head office to return my email and see what they say.
I know one thing for sure my home town jeep dealer ain't gonna do shit for me for help since i drove 4 hours to the city to save $3700.00 so now it looks like i'm gonna have to figure out tire sensors and my speedo is gonna be out of wack.
Just another day in a small town way up north in Ontario CANADA..


I will report back and let everyone know how my soap opera works out.

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Old 04-29-2012, 10:58 PM   #22
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Up Hill/Daggo - My rubi came with 14/56....Since you both are obviously the subject matter experts, would you be able to install 19's up front but leave the softer 56's in the back? I feel like that would level it out and I really only need the stiffer/taller springs in the front to compensate for weight.
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Old 04-30-2012, 12:11 AM   #23
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Those are the weakest front springs available! You might be able to work a deal with the dealership to make it up to you by nstalling front Mopar 19s and rear Mopar 59s or 60s for you - it won't cost them much, and you'd get a nice 'lift' and stiffer ride out of it.



Daggo66 posted that the performance suspension package includes the better shocks, but not springs, and he knows his stuff. I think your red shocks are the Rubicon "performance suspension" gas shocks, so you seem to have the package, except the wheels and tires:

I don't know if this is worth an 8 hour drive round trip. Maybe if they send the springs with the wheels. Springs aren't that heavy to ship.

I was also wondering -- if they send the wheels, are you putting them on yourself? If not, are they paying to have them installed, or is your Jeep dealer doing it? If Jeep is doing it, they could do the springs too.

Again, this is only speculation. If the springs are not included in the S package, sounds like this is only wishful thinking.

Quote:
Originally Posted by blackforestgreen View Post
won't op also have the speedo and trans shift points calibrated?
The standard dealer answer for spedo calibration is that it is not needed. There's not enough of a size difference, blah blah blah.

Has anyone ever confirmed that the dealer can even do this?


Anyway, curious how this will turn out. If you're happy with the Jeep, I'm sure they will be more than happy to fix this without you having to take it back. Especially if you've already put a few 100 miles on it.

If the dealer pulled a quick one, they should definitely be reported to Mopar.
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Old 04-30-2012, 07:02 AM   #24
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Quote:
Originally Posted by Duffyc04 View Post
Up Hill/Daggo - My rubi came with 14/56....Since you both are obviously the subject matter experts, would you be able to install 19's up front but leave the softer 56's in the back? I feel like that would level it out and I really only need the stiffer/taller springs in the front to compensate for weight.
Did you add a heavier bumper or winch? It might work. They only way to find out is to try it. I made the change because I wanted the HD suspension. The 2" lift was a bonus. My Jeep is level.
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Old 04-30-2012, 07:03 AM   #25
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Originally Posted by j.luis View Post
The wheel and tires come with TPSM sensors that are programed to your Jeep when shipped from the factory, more than likely the wheels shipped to your will not be programed to your jeep... That will be another head ache, unless you can get someone locally to program the TPSM sensors for you.
They are not vehicle specific for Wranglers.
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Old 04-30-2012, 08:01 AM   #26
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Quote:
Originally Posted by Duffyc04 View Post
Up Hill/Daggo - My rubi came with 14/56....Since you both are obviously the subject matter experts, would you be able to install 19's up front but leave the softer 56's in the back? I feel like that would level it out and I really only need the stiffer/taller springs in the front to compensate for weight.
If this rubi cam with the same springs as my sport s model, then there not gonna change my springs,it seems that all they did/or should i say whowever did it just added the red rubi shocks and if a rubi comes with my springs then they must be ok..

My local dealer ship won't touch me with a 10 foot pole,they are scum more than you can imagine i saved $3700.00 by going 4 hours.I'm gonna figure it out.
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Old 04-30-2012, 08:03 AM   #27
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Quote:
Originally Posted by daggo66 View Post
Did you add a heavier bumper or winch? It might work. They only way to find out is to try it. I made the change because I wanted the HD suspension. The 2" lift was a bonus. My Jeep is level.
Bumper & Winch on order as we speak, so the extra weight will be up there shortly. I see a lot of folks getting 19/60 springs, but I'm fine with the softer springs in the back, and I figure putting the taller springs up front but leaving my 56's in the back will probably help it level out better.
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Old 04-30-2012, 08:08 AM   #28
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Dealership is paying round trip for tire shipping, i'm paying to have the tires put on i'd love to be able to do it myself but i have Multiple Sclerosis i can't do alot these days except drive and fish for now anyways.
My plan now is do get new wheels and tires from the local tire shop, they treat me good.like i said on the other post i just want what's coming to me.I never thought of doing this until i had the chance to trade in new never driven rubber and i always hated the stock rims so i'm going with a black rim.If that doesn't confuse everyone..As long as a 32" tire will fit on my sport i don't care,and from what ive read on this forum it sounds like i should be doing some more suspension work/or leveling..Still gonna wait and see what jeep head office sais.


Quote:
Originally Posted by suicideking View Post
I don't know if this is worth an 8 hour drive round trip. Maybe if they send the springs with the wheels. Springs aren't that heavy to ship.

I was also wondering -- if they send the wheels, are you putting them on yourself? If not, are they paying to have them installed, or is your Jeep dealer doing it? If Jeep is doing it, they could do the springs too.

Again, this is only speculation. If the springs are not included in the S package, sounds like this is only wishful thinking.



The standard dealer answer for spedo calibration is that it is not needed. There's not enough of a size difference, blah blah blah.

Has anyone ever confirmed that the dealer can even do this?


Anyway, curious how this will turn out. If you're happy with the Jeep, I'm sure they will be more than happy to fix this without you having to take it back. Especially if you've already put a few 100 miles on it.

If the dealer pulled a quick one, they should definitely be reported to Mopar.
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Old 04-30-2012, 09:03 AM   #29
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Ok i just got off the phone with jeep.ca,WoW what a B.S operation, they confirmed that the performance suspension is on my jeep, however they would not tell me what the specs are for a suspension upgrade.

What concerned me is the post about spring strength and from what ive learned here i have a weak spring,they couldn't tell me if the shocks i have are part of this upgrade as well.

What they did say is i can contact my dealership where i purchased the jeep and they should be able to tell me the technical info,it is such a basic question and now that i see a rubi has my springs on it, could it be whatever the manufacturer has available that week is what they put on the jeeps who knows.So bottom line i have the performance suspension on my jeep.I trust the opinions of people on here so i'm gonna wait for my 32"tires and wheels to show up and i'm gonna order some aftermarket wheels and if the bf.goodrich tires dont' look good i will trade them in at the tire dealership.One thing i have going for me now is i have brand new items and they are easier to sell/trade.

Is there an aftermarket spring i can order without changing the shocks.Funny thing is If those 32" tires were on my jeep i don't think i would of even came to this forum, i would of been happy and now that ive come here and seen all the amazing looking jeeps with bigger tires id like that look now as well.I don't know how any jeep owner could live with the stock steel rim and car tires cause it's been driving me crazy.

Again i really appreciate every ones time they took to help me i have alot of thinking to do now before my 32" tires show up,i can see now how addicting upgrades can be just to get that perfect look..

Thank you

mike
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Old 04-30-2012, 09:55 AM   #30
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Quote:
Originally Posted by chico67 View Post
Ok i just got off the phone with jeep.ca,WoW what a B.S operation, they confirmed that the performance suspension is on my jeep, however they would not tell me what the specs are for a suspension upgrade.

What concerned me is the post about spring strength and from what ive learned here i have a weak spring,they couldn't tell me if the shocks i have are part of this upgrade as well.

What they did say is i can contact my dealership where i purchased the jeep and they should be able to tell me the technical info,it is such a basic question and now that i see a rubi has my springs on it, could it be whatever the manufacturer has available that week is what they put on the jeeps who knows.So bottom line i have the performance suspension on my jeep.I trust the opinions of people on here so i'm gonna wait for my 32"tires and wheels to show up and i'm gonna order some aftermarket wheels and if the bf.goodrich tires dont' look good i will trade them in at the tire dealership.One thing i have going for me now is i have brand new items and they are easier to sell/trade.

Is there an aftermarket spring i can order without changing the shocks.Funny thing is If those 32" tires were on my jeep i don't think i would of even came to this forum, i would of been happy and now that ive come here and seen all the amazing looking jeeps with bigger tires id like that look now as well.I don't know how any jeep owner could live with the stock steel rim and car tires cause it's been driving me crazy.

Again i really appreciate every ones time they took to help me i have alot of thinking to do now before my 32" tires show up,i can see now how addicting upgrades can be just to get that perfect look..

Thank you

mike
You do not have a "weak" spring. You have a normal spring. The "performance" suspension is the shocks only. These are the same shocks found on Rubicons and now Saharas.

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"I've got two things in this world, my balls and my word and I don't break them for no one."
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