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Old 03-15-2012, 08:35 PM   #1
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I can't believe this is happening!



Stopped at Lithia Jeep in Anchorage last August with my son. Agreed to buy new Jeep for $250 under dealer invoice through my son who lives in AK. Made flight arrangements last October, sent $500 to my son, and he ordered before Christmas. The Jeep came in last week Wednesday, but one of their salesman sold the Jeep to someone else the very next day! They did a search through the western U.S. but didn't find another one, so they reordered another from the factory. Now I don't know if they will have one by May 15th, the day we are flying up from Wisconsin to drive it back. I can't believe this is happening! I had ordered a 2012 Rubicon Unlimited, saddle/black leather, 6-speed manual, 3-piece hardtop and max trailer tow package.


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Old 03-15-2012, 08:47 PM   #2
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That's some bad ju-ju! I'd have a serious talk with the dealership GM about getting a big discount on the next one! Or, you can just give Jeep customer service a call and complain that the dealer sold your "sold order" out from under you! They can't do that! I'd demand that they replace it at dealer cost!

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Old 03-15-2012, 08:50 PM   #3
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That's some bad ju-ju! I'd have a serious talk with the dealership GM about getting a big discount on the next one! Or, you can just give Jeep customer service a call and complain that the dealer sold your "sold order" out form under you! They can't do that! I'd demand that they replace it at dealer cost!
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Old 03-15-2012, 08:57 PM   #4
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Originally Posted by Up Hill Bill
That's some bad ju-ju! I'd have a serious talk with the dealership GM about getting a big discount on the next one! Or, you can just give Jeep customer service a call and complain that the dealer sold your "sold order" out form under you! They can't do that! I'd demand that they replace it at dealer cost!
I agree.. i had to deal with jeep cares and they made it right for me! Jeep in shop 21 days for short in fuse box panel
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Old 03-15-2012, 09:00 PM   #5
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honestly that's pretty crappy. i hope the dealer does something for you for your troubles... free oil changes, tire rotations, something... maybe a gift cert for some free mopar accessories...

someone needs to step up and right the ship. that sucks.

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Old 03-15-2012, 09:01 PM   #6
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Hmm. That's some serious BS. If you put a down payment on it, and they sold it out from under you...

I'd say you got em over a barrel.
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Old 03-15-2012, 09:05 PM   #7
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So what's the point of buying it in Alaska in the first place?
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Old 03-15-2012, 09:14 PM   #8
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That's some bad ju-ju! I'd have a serious talk with the dealership GM about getting a big discount on the next one! Or, you can just give Jeep customer service a call and complain that the dealer sold your "sold order" out form under you! They can't do that! I'd demand that they replace it at dealer cost!
x whatever amount it is. Definitely work a better deal out of this! That's some bull-ish!
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Old 03-15-2012, 09:22 PM   #9
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I think he just wanted a" VERY COOL "drive home? That would be some drive.
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Old 03-15-2012, 09:26 PM   #10
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I think he just wanted a" VERY COOL "drive home? That would be some drive.
Yup Alaska to Wisconsin he'd be driving right through my neighborhood
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Old 03-15-2012, 10:07 PM   #11
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Several reasons for buying in AK:

1) No sales tax - my son transfers to me after 90 days without any tax implications. DOT in Madison suggested doing it this way.

2) Save $700 shipping cost for my trophy caribou mount that I shot last August. We'll weld up a trailer hitch rack to carry the crate back. The mount is too big to fit in the Jeep.

3) My son gets a $500 military discount. This all comes up to over $3,000 savings.

4) My wife and I can fly up free from previous vouchers.

5) We can visit my son, daughter-in-law and grandson. Our oldest grand daughter moved up four years ago, also.

6) My wife and I will make a mini-vacation by coming down the west coast of Canada, visit some friends in Washington, stop at Yellowstone and the Black Hills on the way back.
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Old 03-15-2012, 10:25 PM   #12
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Originally Posted by Punkin Slinger View Post
Several reasons for buying in AK:

1) No sales tax - my son transfers to me after 90 days without any tax implications. DOT in Madison suggested doing it this way.

2) Save $700 shipping cost for my trophy caribou mount that I shot last August. We'll weld up a trailer hitch rack to carry the crate back. The mount is too big to fit in the Jeep.

3) My son gets a $500 military discount. This all comes up to over $3,000 savings.

4) My wife and I can fly up free from previous vouchers.

5) We can visit my son, daughter-in-law and grandson. Our oldest grand daughter moved up four years ago, also.

6) My wife and I will make a mini-vacation by coming down the west coast of Canada, visit some friends in Washington, stop at Yellowstone and the Black Hills on the way back.
Good reasons. I was thinking there may be a tax savings for you to do that. If you do that in Canada they will charge you the tax anyway when you go to register it in your home Province. In my Province there is no sales tax, so everyone in Canada would buy here if it worked that way.

Good luck, I hope you get your Jeep soon. you will love it
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Old 03-15-2012, 10:28 PM   #13
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Quote:
Originally Posted by Punkin Slinger View Post
Several reasons for buying in AK:

1) No sales tax - my son transfers to me after 90 days without any tax implications. DOT in Madison suggested doing it this way.

2) Save $700 shipping cost for my trophy caribou mount that I shot last August. We'll weld up a trailer hitch rack to carry the crate back. The mount is too big to fit in the Jeep.

3) My son gets a $500 military discount. This all comes up to over $3,000 savings.

4) My wife and I can fly up free from previous vouchers.

5) We can visit my son, daughter-in-law and grandson. Our oldest grand daughter moved up four years ago, also.

6) My wife and I will make a mini-vacation by coming down the west coast of Canada, visit some friends in Washington, stop at Yellowstone and the Black Hills on the way back.
Now there's a plan we can all appreciate. Rolling great family time and a spectacular trip in with a new Jeep purchase!

I truly hope the dealer's 'error' doesn't interfere too badly with your plans!
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Old 03-15-2012, 10:31 PM   #14
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What an amazing trip. I'm way jealous. Hope it works out, enjoy the trip, and post pictures from your journey.
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Old 03-16-2012, 12:11 AM   #15
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they sold YOUR order? whiskey tango foxtrot...
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Old 03-16-2012, 12:14 AM   #16
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I'd be so pissed. That is a major SNAFU on the dealers part. Hope they make it right.
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Old 03-16-2012, 12:24 AM   #17
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Originally Posted by Punkin Slinger View Post
Several reasons for buying in AK:

1) No sales tax - my son transfers to me after 90 days without any tax implications. DOT in Madison suggested doing it this way.

2) Save $700 shipping cost for my trophy caribou mount that I shot last August. We'll weld up a trailer hitch rack to carry the crate back. The mount is too big to fit in the Jeep.

3) My son gets a $500 military discount. This all comes up to over $3,000 savings.

4) My wife and I can fly up free from previous vouchers.

5) We can visit my son, daughter-in-law and grandson. Our oldest grand daughter moved up four years ago, also.

6) My wife and I will make a mini-vacation by coming down the west coast of Canada, visit some friends in Washington, stop at Yellowstone and the Black Hills on the way back.
I would complain if the dealership stoled something that awesome from me.
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Old 03-16-2012, 08:09 AM   #18
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Originally Posted by Up Hill Bill View Post
That's some bad ju-ju! I'd have a serious talk with the dealership GM about getting a big discount on the next one! Or, you can just give Jeep customer service a call and complain that the dealer sold your "sold order" out from under you! They can't do that! I'd demand that they replace it at dealer cost!

I woud do this regardless, they also should compensate you.
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Old 03-16-2012, 10:16 AM   #19
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I think he just wanted a" VERY COOL "drive home? That would be some drive.
X2- Done it and want to do it again. Kenosha WI to Soldotna AK and back. 10,000 miles and lots of pictures. Of course I did it in a Diesel PU pulling a brand new (Only had 200 miles on it) 34' 5th wheel. Oh did I say, this was my first 5th wheel and first trailer over 18'. Yes, I am crazy at times. Want to do it now with a motor home with Jeep in tow. Got the Jeep just need to get the motor home.
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Old 03-16-2012, 01:07 PM   #20
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Originally Posted by Punkin Slinger View Post
Several reasons for buying in AK:

1) No sales tax - my son transfers to me after 90 days without any tax implications. DOT in Madison suggested doing it this way.

2) Save $700 shipping cost for my trophy caribou mount that I shot last August. We'll weld up a trailer hitch rack to carry the crate back. The mount is too big to fit in the Jeep.

3) My son gets a $500 military discount. This all comes up to over $3,000 savings.

4) My wife and I can fly up free from previous vouchers.

5) We can visit my son, daughter-in-law and grandson. Our oldest grand daughter moved up four years ago, also.

6) My wife and I will make a mini-vacation by coming down the west coast of Canada, visit some friends in Washington, stop at Yellowstone and the Black Hills on the way back.
Between 1996-1999 I drove a Jeep Cherokee from North Carolina to Anchorage and back, then Anchorage to Seattle and back x 2. Each trip created lifelong memories...you will not regret it. Back then you had to plan your trip stops on the Alaskan highway based on where you could find a gas station, it should be much more civilized now. We did Yellowstone, Canadian hot springs, Washington and Oregon as well. Awesome! I assume your son is at Fort Richardson like I was, the drive out was a great way to end the tour up there. Don't forget to get the oil changed in the new Wrangler a couple of times as you drive down. Once early for initial breakin and then based on your mileage. There are great threads on the forum with recommendations.

Jeep customer service should get a call from you about the dealer. I would bet that you can get some type of corporate discount based on how formal the agreement between you and the dealer were. Might be worth a shot.

Enjoy the trip and quality family time.
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Old 03-16-2012, 01:14 PM   #21
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If this happened to me, i'd have a smile from ear to ear. I would call everyone I possibly could in Jeep, up to the highest possible person I could get ahold of, and tell them this happened. I'd be getting that jeep for far less than 500 below invoice, i tell you that.
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Old 03-16-2012, 01:54 PM   #22
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Between 1996-1999 I drove a Jeep Cherokee from North Carolina to Anchorage and back, then Anchorage to Seattle and back x 2. Each trip created lifelong memories...you will not regret it. Back then you had to plan your trip stops on the Alaskan highway based on where you could find a gas station, it should be much more civilized now. We did Yellowstone, Canadian hot springs, Washington and Oregon as well. Awesome! I assume your son is at Fort Richardson like I was, the drive out was a great way to end the tour up there. Don't forget to get the oil changed in the new Wrangler a couple of times as you drive down. Once early for initial breakin and then based on your mileage. There are great threads on the forum with recommendations.

Jeep customer service should get a call from you about the dealer. I would bet that you can get some type of corporate discount based on how formal the agreement between you and the dealer were. Might be worth a shot.

Enjoy the trip and quality family time.
Don't forget to buy the Milepost book. It has a vast amount of information on the roads through Canada. No one should ever attempt this drive with out it.

The MILEPOST: Alaska Travel Guide and Trip Planner
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Old 03-16-2012, 02:21 PM   #23
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Stopped at Lithia Jeep in Anchorage last August with my son. Agreed to buy new Jeep for $250 under dealer invoice through my son who lives in AK. Made flight arrangements last October, sent $500 to my son, and he ordered before Christmas. The Jeep came in last week Wednesday, but one of their salesman sold the Jeep to someone else the very next day! They did a search through the western U.S. but didn't find another one, so they reordered another from the factory. Now I don't know if they will have one by May 15th, the day we are flying up from Wisconsin to drive it back. I can't believe this is happening! I had ordered a 2012 Rubicon Unlimited, saddle/black leather, 6-speed manual, 3-piece hardtop and max trailer tow package.

Tell the dealer to pay for the flight costs or else they will be getting a call for your lawyer. If you placed a factory order, or a deposit on a car, that is a contract and they breached it. They have no legal right to sell that truck.
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Old 03-16-2012, 02:29 PM   #24
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that's awful!

take the time, make the phone calls. good things will happen.
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Old 03-16-2012, 02:32 PM   #25
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Can you say "All expenses paid second visit to see your son in Alaska"?
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Old 03-16-2012, 02:52 PM   #26
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Man that sucks! Your whole plan sounds like an awesome one, I hope they make it right for you.
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Old 03-18-2012, 01:05 AM   #27
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I talked to the local Jeep dealer. He said that there would have been a "sold" sticker on the windshield, my son's name would have been on the window sticker and on all of the other paperwork when it came from the factory. They must have gotten a smokin' deal from someone else that they sold it.

I talked to my son Yesterday morning and he was on his way north to lead a snowmobile (snowmachine in Alaska speak) tour for a week. He said that he will make a personal visit to the dealership next Friday. He wants to try to get it resolved at the sales manager's level before going any higher up. As long as we can get another one (along with additional considerations) by May 15th, nothing lost.

I drove up about 15 years ago, when my son re-enlisted. He was an Airborne Ranger stationed at Fort Lewis. He would only re-up if they gave him Alaska. That took him out of the Rangers, but he learned how to become an Arctic Soldier. He was stationed at Fort Rich until his 2nd hitch was up. He attended college nights while active and continued to work at Fort Rich as a civilian. He was an industrial hygienist. Mean time, he changed his MOS to the Army Corps of Engineers and stayed in the Reserves. Several years ago, he was in Iraq for a year as Platoon Sergeant. When he returned, he accepted a position with the Corps.

He met his wife up there and got married over 10 years ago. She had transferred from Maryland with the FBI and manages the FBI Support Division in Anchorage. He's 1st Sergeant and up for Sergeant Major, but I'm not sure if he'll go for it. They adopted a newborn native boy two years ago and he would have to go to Texas for 9 months of training. Also, he almost has his 20 years in and there would be a couple more years commitment if he accepts.

The last time, we took HWY 1 from Regina, to HWY 2, HWY 43 and HWY 97. This time, I'll come down HWY 37, just west of Upper Liard, to HWY 16 and HWY 97. From there, either HWY 99 or HWY 1 to Vancouver. I have maps, so I shouldn't need anything else.

Any other suggestions?
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Old 03-18-2012, 03:22 AM   #28
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While it’s been almost 20 years since I’ve driven between Alaska and Michigan, I’ve done two round trips.
Once I left Michigan two days after Christmas, in order to reach Seward before the last ferry to Kodiak until spring.
I really enjoyed stopping at the Liard River Provincial Park, the hot springs there are amazing, a really good spot to stop and rest for the night.
Watson Lake, the town with all the city-street signs from all the world, has a Great museum on the construction of the Alcan, another good stop.
Don’t miss Denali national Park. Take the First bus into the park in the morning, the park only allows private vehicle only so far into the park, you’ll get to see some amazing scenery, and animals!!
Like it was already mentioned get a copy of the Mile Post, you can follow basically mile by mile along the Alcan, different attractions or services at each location, gas, food, lodging…

Good luck with your Dealer issues
Just wish I was going with you, have a great trip.
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Old 03-18-2012, 05:10 AM   #29
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I have actually heard of this happening before. When you gave them a deposit did you get a written receipt signed by either the finance manager or the sales manager? Unfortunately without that there is no contract. If you do have a deposit receipt simply bring that into the dealer and make your case.
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Old 03-18-2012, 06:50 AM   #30
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Originally Posted by Punkin Slinger View Post
Several reasons for buying in AK:

1) No sales tax - my son transfers to me after 90 days without any tax implications. DOT in Madison suggested doing it this way.

2) Save $700 shipping cost for my trophy caribou mount that I shot last August. We'll weld up a trailer hitch rack to carry the crate back. The mount is too big to fit in the Jeep.

3) My son gets a $500 military discount. This all comes up to over $3,000 savings.

4) My wife and I can fly up free from previous vouchers.

5) We can visit my son, daughter-in-law and grandson. Our oldest grand daughter moved up four years ago, also.

6) My wife and I will make a mini-vacation by coming down the west coast of Canada, visit some friends in Washington, stop at Yellowstone and the Black Hills on the way back.

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