Originally Posted by shacklyn
I'm in Muncie - about 25 miles from other dealers in Anderson and New Castle. The logistics of getting to these locations - and waiting all day for my vehicle rule that option out. I'm less than 10 minutes from my local dealer - and at least they offer a shuttle service, so I can get some work done at home while I'm waiting on the Jeep.
Sounds like they have a practical monopoly on warranty work and they know it. Do paying customers first, then get to warranty work that pays regardless of whether the customer is dissatisfied.