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Old 08-06-2014, 06:39 PM   #1
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Is www.rockin4x4.com a SCAM site!?

Please tell me somebody has actually purchased something from this site and received it? I ordered some a teraflex lift about 3 weeks ago. No confirmation, no shipping info, nothing showing up at the door. No answer on the phone (not even a voicemail that identified them), no answer to emails. I'm thinking this is a fake site..but I'm not sure. I'm disputing the charge with my bank...but worried my credit card is compromised as well. Do any of you have any history with this company?

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Old 08-06-2014, 08:06 PM   #2
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I know nothing about this company. But, the physical address they give in their contact info is a Mail Boxes, Etc. at 1148 Deerfield Dr., Truckee, CA. That's not a good sign! I think your dispute through your bank was a wise move! Pretty good chance you'll get your money back and never hear from them again. Thanks for the heads-up!



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Old 08-06-2014, 08:10 PM   #3
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Cancel the card just to be on the safe side and again thanks for sharing the knowledge. Hope it turns out ok for you.
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Old 08-06-2014, 08:11 PM   #4
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Cancel your credit card, have them send you a new one. They will probably do it for free.

They might have done that already when you disputed the charge.
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Old 08-06-2014, 10:33 PM   #5
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Don't even hesitate; put it in dispute and have them reissue a card immediately. No confirmation email is a big red flag, and waiting 3 weeks. I'd also contact TeraFlex, they are a member here, and let them know what's going on too.
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Old 08-07-2014, 01:25 AM   #6
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Checked to see if they were a scam site and this is what I got.
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Old 08-07-2014, 02:36 AM   #7
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I will be up in that area this weekend and I might get a chance to check it out and see if the location listed is for real. If I do stop by I'll make sure to let you know what I find.
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Old 08-07-2014, 11:17 AM   #8
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thanks for the heads up!! exactly the info that needs to be put out.

I just went to that site to see what it's about and it crashed my computer. Not a good sign!
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Old 08-07-2014, 11:28 AM   #9
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Always a good idea to look through all the pages on a site you've never ordered from, or heard about people ordering from as well. If you click on their blog page, you can see they didn't even bother to edit that text.

All their return policies are something I've read somewhere else, too. Can't remember where, but it seemed like it was EXACTLY like I'd seen before. If they are copy/pasting policies VERBATIM, it doesn't say much for their business. Seems more like it was just to make sure they had something legitimate SOUNDING in those necessary spots.
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Old 08-07-2014, 11:31 AM   #10
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I know it is too late now for the OP but whenever I order something online, regardless of whether I've done business with the merchant in the past or not, I always first go to my credit card company's website and get a virtual CC #.

It expires the following month and it is only valid for use by the original merchant. It is also easy to close that virtual # so that even the original merchant cannot use it again, if that's what you want, and you still have your true CC # safe.

I think many CC companies offer this service and it only takes an extra minute to get one when you're shopping online.
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Old 08-07-2014, 11:41 AM   #11
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Thanks for sharing this

Quote:
Originally Posted by RoadiJeff View Post
I know it is too late now for the OP but whenever I order something online, regardless of whether I've done business with the merchant in the past or not, I always first go to my credit card company's website and get a virtual CC #.

It expires the following month and it is only valid for use by the original merchant. It is also easy to close that virtual # so that even the original merchant cannot use it again, if that's what you want, and you still have your true CC # safe.

I think many CC companies offer this service and it only takes an extra minute to get one when you're shopping online.
RoadiJeff - I had not heard about this. It is a great idea and one that will be hugely helpful come Xmas when I am melting up the CC. Always hated giving out my CC online even when it's a vendor I trust.
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Old 08-07-2014, 12:31 PM   #12
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Quote:
Originally Posted by RoadiJeff View Post
I know it is too late now for the OP but whenever I order something online, regardless of whether I've done business with the merchant in the past or not, I always first go to my credit card company's website and get a virtual CC #.

It expires the following month and it is only valid for use by the original merchant. It is also easy to close that virtual # so that even the original merchant cannot use it again, if that's what you want, and you still have your true CC # safe.

I think many CC companies offer this service and it only takes an extra minute to get one when you're shopping online.
This is something I was completely unaware of also. This is the type of information which should be spread far and wide among us. It could really save a lot of headaches associated with canceling cards. Thanks RoadiJeff
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Old 08-07-2014, 12:36 PM   #13
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^damn I didn't even know that was a possibility.

More CC companies need to advertise that.
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Old 08-07-2014, 09:19 PM   #14
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The problem I have run into with those virtual CC's, it that most times they are just one use and they are done regardless of the limit set.

So if you order from a vendor and they have to split your order into more than one charge because items are shipping out at different times, only the first charge takes and the remaining secondary charges get denied.
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Old 08-07-2014, 09:31 PM   #15
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Thanks for the help everyone. You live and you learn I guess. Hopefully USAA refunds the charge and chases this down. I suppose the good news is that I get to start shopping around for the lift kit again.
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Old 08-07-2014, 09:41 PM   #16
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The problem I have run into with those virtual CC's, it that most times they are just one use and they are done regardless of the limit set.
I guess different CC companies handle them differently. With mine, they are valid for the current month plus the next one. However, that only applies to the vendor who used it the first time. That vendor can keep charging to it over and over until the expiration date.

I even use virtual numbers to pay for things over the phone.
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Old 08-08-2014, 06:47 PM   #17
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I use PayPal whenever possible.... keeps my CC# safe....for the most part
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Old 08-08-2014, 06:53 PM   #18
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im a big fan of paypal also. Never had a problem with them. Knock on wood!!
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Old 08-08-2014, 10:38 PM   #19
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im a big fan of paypal also. Never had a problem with them. Knock on wood!!
PayPal is an effin ripoff. They do nothing more than collect credit card type fees while providing little in exchange in terms of user protection. I only use them when Inc absolutely have to and always fund with a credit card. That way if something goes wrong in dispute directly with the CC and don't even bother with PP's lame process.

Not sure what people are worried about. With a CC you are liable only for $50 (and often $0) as long as you report reasonably fast. I have my Amex configured to email me every time the card is used but not physically present and for every transaction over $50 where the card is present. Never ever had a problem that I can remember, going back at least 20 years. AMEX has spectacular fraud detection systems so the above notifications are almost redundant but I keep them in place out of sheer paranoia.

Example - when buying my wife's car we put $5k on the card just for the cash rebate. Within 10 seconds of the dealer swiping the card my phone was ringing with Amex asking for confirmation that the transaction is legit.

One more example - bought a Spiderwebshade and hated it. Store would not take it back since it was installed. Filed return protection claim with Amex, got a refund within 6 hours and was told to keep the SWS

P. S. I never order from a site that I have not done business with before I check ResellerRatings.com and verify that they list a physical address that checks out on Google Street View and the phone rings and is answered.
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Old 08-08-2014, 11:33 PM   #20
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I use PayPal whenever possible.... keeps my CC# safe....for the most part
PP back charged me 3 times for the same item then was paid by the CC company, they removed one of the charges and stole the other two back charges out of my account.
It cost me just over $4,000.00 and there is no way to fight themů

PP SUCKS...
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Old 08-08-2014, 11:45 PM   #21
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Damn guys I guess I been lucky with PP. I will look into a better way to handle any large purchases in the future.
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Old 08-09-2014, 12:52 AM   #22
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Damn guys I guess I been lucky with PP. I will look into a better way to handle any large purchases in the future.
Only because you never had a problem. They collected their cut and had to provide no service. The moment the is a problem you realize how crappy their TOS are and how exposed you are. Avoid whenever possible.

I did not realize about the nifty trick they can play on you once they force you to link a bank account - even if you pay with a CC and the CC sides with you they can back charge your account. What a b scam.

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