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Old 07-23-2012, 03:25 PM   #1
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Question Jeep Wrangler (JK) Reliability?

I've never owned a Wrangler but have been considering purchasing one for a couple of years. One of the drawbacks for me is the [negative] reputation they seem to have around reliability. Now, I know this isn't exactly an unbiased forum so I don't expect anyone to rail against Wranglers as much as I've heard others do, but I would appreciate any objective input on this.

The general reliability concerns I heard expressed were around leaks (radiator, fuel line, etc.). Can anyone speak to this? Do the older models primarily suffer from quality issues? Is there a certain range that have experienced more issues than others? I do intend on going off-road with it, but nothing extreme (ie: rock crawling), and the vast majority of my driving would be on paved roads. How much are the reliability issues connected to how people drive them? What are some of the common long-term issues they face with road driving? Can anyone speak to the quality of the transmission in the 2012 models vs previous years?

Anything else worth mentioning about reliability would be appreciated. Thanks.

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Old 07-23-2012, 03:29 PM   #2
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Hmm, This is a loaded question ....


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Old 07-23-2012, 03:30 PM   #3
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Wranglers have the highest resale value of any vehicle. What does that tell you about reliability?
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Old 07-23-2012, 03:36 PM   #4
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Quote:
Originally Posted by rhuntmt
hmm, this is a loaded question ....

x2
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Old 07-23-2012, 03:37 PM   #5
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I have owned four jeeps over the years. First an 84 CJ 5, then a 92 Jeep Cherokee, then a 97 TJ and now a 12 JKU. Neither of them ever went back to the shop after i bought them, no issues what so ever. The dealer ship sent me a note the other day saying they had not heard from me since i made the purchase and about my JKU being due for service. I sent them an email saying i do my own oil changes and no other service is due at 2300 miles. They promptly replied if i need any warranty service to bring it to them. Hopefully i will never need that either but i do have a 6 year/100,000 mile warranty if i do.
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Old 07-23-2012, 03:41 PM   #6
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Originally Posted by daggo66 View Post
Wranglers have the highest resale value of any vehicle. What does that tell you about reliability?
that used wranglers are few and far between and that wrangler owners generally keep theirs forever.

ive had mine for 3 weeks and havent had a hickup but my time is negligible

forums are great but you tend to only here about the bad stuff, go to any car forum and there are rants as high as the heavens of that specific forum IE BMW/Audi/GMC/ALL... im sure us forum folks only make up maybe 2% of the jeep population.
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Old 07-23-2012, 03:42 PM   #7
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Well its a Jeep thing, you either love them, or you don't. Owning a Jeep isn't about reliability. This is my 4th Jeep, reliability was never a concern ... If the rear end falls off tomorrow, I'll duct tape it back on!
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Old 07-23-2012, 03:44 PM   #8
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I've yet to own a vehicle that didn't have to be recalled at least twice for some reason or another. Add to that things that broke down while under warranty which weren't recalled and you can see where I'm going. And I've owned 3 vehicles that were either new to production or had major revisions to engine/body style. As you can guess, there's a shake-down period where things unexpectedly pop up. It happens. Spend some time on various auto forums and you'll see.

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Old 07-23-2012, 03:50 PM   #9
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Well its a Jeep thing, you either love them, or you don't. Owning a Jeep isn't about reliability. This is my 4th Jeep, reliability was never a concern ... If the rear end falls off tomorrow, I'll duct tape it back on!
I understand, and appreciate, the sentiment. I'm not expecting a perfect vehicle, or a tank for $30K, but I would like to reconcile the issues I've heard Jeeps typically experience with my own desire for one, particularly what caused them and, if they are factory issues, whether or not they have been worked out in recent years. Thanks.
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Old 07-23-2012, 03:52 PM   #10
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The problems you mention are all certain years. Consumer reports, etc would be best place to get exact info there.

Of course people here are gonna defend them. I can tell you that I've bought multiple ones. And out of all of them put together I've had less problems than my 6.0 powerstroke (gag) did on its own. So you can hear bad things about anything if you look for it.
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Old 07-23-2012, 04:24 PM   #11
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Consumer Reports will give you some great info. I do not like any Chrysler product except the Wrangler, but I really like the Wrangler due to its off-road abilities and general toughness. Reliability of it- I do not expect it to be anything like my Honda, Toyotas, or my Subaru. I do expect it to be average though. Trust me- I am very leery of American vehicles. I see more Jeep/Chrysler problems in general when talking to people at work too. The couple I owned were horrible too. However, I think the Wrangler may be one of the most reliable Chryslers made. If this paranoid guy bought a Wrangler, I think you should too.
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Old 07-23-2012, 04:42 PM   #12
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Quote:
Originally Posted by bearman95 View Post
I have owned four jeeps over the years. First an 84 CJ 5, then a 92 Jeep Cherokee, then a 97 TJ and now a 12 JKU. Neither of them ever went back to the shop after i bought them, no issues what so ever. The dealer ship sent me a note the other day saying they had not heard from me since i made the purchase and about my JKU being due for service. I sent them an email saying i do my own oil changes and no other service is due at 2300 miles. They promptly replied if i need any warranty service to bring it to them. Hopefully i will never need that either but i do have a 6 year/100,000 mile warranty if i do.
wow, i'm happy that ur dealer is taking the initiative. All i got was a free oil change voucher and they called once asking me if i want to buy a car from them...i told them i already did and they hanged up really quick.
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Old 07-25-2012, 02:25 PM   #13
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Hi all, first post hese since buying a 2012 Wrangler Unlimited Sahara Altitude Saturday.

The warranty is now 3/36. The dealer said Jeep is incentivizing extended warranties now and a 7/70 costs about $2K and lifetime ~$2.5K. These are discounted about $1K this month only.

I usually don't go for extended warranties but since we ill likely keep this Jeep for a long time am giving it serious consideration.

It would be great to get some feedback from the forum on this...

Thanks
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Old 07-25-2012, 03:23 PM   #14
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Quote:
Originally Posted by bbermann View Post
Hi all, first post hese since buying a 2012 Wrangler Unlimited Sahara Altitude Saturday.

The warranty is now 3/36. The dealer said Jeep is incentivizing extended warranties now and a 7/70 costs about $2K and lifetime ~$2.5K. These are discounted about $1K this month only.

I usually don't go for extended warranties but since we ill likely keep this Jeep for a long time am giving it serious consideration.

It would be great to get some feedback from the forum on this...

Thanks
Bumper to Bumper is 3/36. The Powertrain is 5/100.
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Old 07-25-2012, 03:50 PM   #15
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Originally Posted by HK_Runner
Consumer Reports will give you some great info. I do not like any Chrysler product except the Wrangler, but I really like the Wrangler due to its off-road abilities and general toughness. Reliability of it- I do not expect it to be anything like my Honda, Toyotas, or my Subaru. I do expect it to be average though. Trust me- I am very leery of American vehicles. I see more Jeep/Chrysler problems in general when talking to people at work too. The couple I owned were horrible too. However, I think the Wrangler may be one of the most reliable Chryslers made. If this paranoid guy bought a Wrangler, I think you should too.
I know little about the cars for that comparison but I've got a pretty strong opinion on this with the trucks. I used to do a lot of cross country hauls with a 3-5 horse gooseneck trailer depending on the show I was attending. The powerstroke I owned lasted for less than a year. Turbo, torque converter, and tranny all blew. The duramax felt sluggish to me so I didn't even get past a test drive. But my '01 and '09 cummins never missed a beat. I could haul through mountain passes and scarcely feel the trailer, with my mpg barely being affected.

I'll back that engine all day long over the others and I'm not alone. Attending the APHA shows 7/10 of the trucks were Dodge. That's what Ford did to themselves getting rid of the 7.3.
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Old 07-25-2012, 03:54 PM   #16
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Originally Posted by bbermann View Post
Hi all, first post hese since buying a 2012 Wrangler Unlimited Sahara Altitude Saturday.

The warranty is now 3/36. The dealer said Jeep is incentivizing extended warranties now and a 7/70 costs about $2K and lifetime ~$2.5K. These are discounted about $1K this month only.

I usually don't go for extended warranties but since we ill likely keep this Jeep for a long time am giving it serious consideration.

It would be great to get some feedback from the forum on this...

Thanks
That doesn't seem very discounted. I paid around $1K for my 5/100 warranty, Max Care, and from Chrysler, not a 3rd party. Watch those 3rd party warranties, they'll sneak them up on you after pitching you the chrysler warranty and all its benefits, and you rejecting the price during negotiation, suddenly they'll pop out a very reasonable price for the "same warranty" and they really mean same coverage from a 3rd party. Sounds great in theory, but you lose the dealer network support that is global. Usually you are tied to the selling dealer, and it sucks. So, my advice is get the Chrysler Warranty, and nothing else.
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Old 07-25-2012, 04:04 PM   #17
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I think it stems from off roading. I heard the same thing before I got my Jeep. "If you get a Jeep, you better learn to wrench!"

Of course, Jeep owners tend to push their vehicles to the limit when off pavement, and inevitably, something will break. So I'm thinking this is where the perception that reliability is less on Jeeps. It's not uncommon for someone to get tires that are too large, and neglect to beef up the axles, or get new driveshafts for whatever lift they got. Then these things break, and it seems like the Jeep is unreliable. Also, cheap upgrades from companies like Rough Country, lead to broken things, and Jeeps on the side of the road.

Even when on the road, someone may have taken their Jeep and beat the crap out of it off road over the weekend and a damaged component gives way on the commute the next week. People might think, another Jeep broken down....

But, I assure you, as many Jeep owners here will verify, that a properly maintained, properly modified Jeep, will last you ages. But, cutting corners and pushing the limits on not so great components will lead to an increased failure rate. This isn't the fault of Jeep, but of cheap modifications. I have no doubt that a Jeep left in stock form will give you 100K miles without a single issue.

Quote:
Originally Posted by Oswyn View Post
I've never owned a Wrangler but have been considering purchasing one for a couple of years. One of the drawbacks for me is the [negative] reputation they seem to have around reliability. Now, I know this isn't exactly an unbiased forum so I don't expect anyone to rail against Wranglers as much as I've heard others do, but I would appreciate any objective input on this.

The general reliability concerns I heard expressed were around leaks (radiator, fuel line, etc.). Can anyone speak to this? Do the older models primarily suffer from quality issues? Is there a certain range that have experienced more issues than others? I do intend on going off-road with it, but nothing extreme (ie: rock crawling), and the vast majority of my driving would be on paved roads. How much are the reliability issues connected to how people drive them? What are some of the common long-term issues they face with road driving? Can anyone speak to the quality of the transmission in the 2012 models vs previous years?

Anything else worth mentioning about reliability would be appreciated. Thanks.
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Old 07-25-2012, 04:24 PM   #18
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That doesn't seem very discounted. I paid around $1K for my 5/100 warranty, Max Care, and from Chrysler, not a 3rd party. Watch those 3rd party warranties, they'll sneak them up on you after pitching you the chrysler warranty and all its benefits, and you rejecting the price during negotiation, suddenly they'll pop out a very reasonable price for the "same warranty" and they really mean same coverage from a 3rd party. Sounds great in theory, but you lose the dealer network support that is global. Usually you are tied to the selling dealer, and it sucks. So, my advice is get the Chrysler Warranty, and nothing else.

Yes, this is the Max Care. They said there are four levels of extended warranty and that they only deal with the mnost comprehensive. I'm kind of blown away that you got this for $1K. What was the "retail" and how long ago was this?

Is there not a standard retail price as they said which was being discounted 1.2 to 1.4K? I am seriously thinking about the lifetime Max Care extended for $2,580.

Thanks much for the quick feedback. I can see this is going to be a very helpful and informative forum!

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