Dealers can be slippery bastards and many will find any way out of performing warranty work that they can.[/QUOTE]
Actually most dealers try to push thru as much warranty work as possible. It helps if not totally pays all of the bills.
Now chrysler wants pictures of the broken part and then the part returned to them. It's all to keep slippery dealers from claiming warranty on everything that they can.
Like discussed above, talk to your dealer and see what they say, what they will and will not warranty.
If you go by the verbage in the manual it says
2. What's Covered Under
Chrysler Group LLC's
Warranties
2.1 Basic Limited Warranty
A. Who Is Covered?
You are covered by the Basic Limited Warranty if
you are a purchaser for use of the vehicle.
B. What’s Covered
The Basic Limited Warranty covers the cost of all
parts and labor needed to repair any item on your
vehicle when it left the manufacturing plant that is
defective in material, workmanship or factory
preparation. There is no list of covered parts since the
only exception are tires and Unwired headphones. You
pay nothing for these repairs. These warranty repairs or
adjustments — including all parts and labor connected
with them — will be made by your dealer at no charge,
using new or remanufactured parts.
C. Items Covered by Other Warranties
The following are covered by separate warranties
offered by their makers. They are not covered by the
Basic Limited Warranty:
• tires;
• Unwired headphones
2.4 Powertrain Limited Warranty
(EXCLUDES: Sprinter and Ram Chassis Cab)
A. Who Is Covered?
You are covered by the Powertrain Limited
Warranty if you are a purchaser for use of the
vehicle.
B. What's Covered
The Powertrain Limited Warranty covers the
cost of all parts and labor needed to repair a
powertrain component listed in section 2.4.F
below that is defective in workmanship and
materials.
C. How Long It Lasts
The Powertrain Limited Warranty lasts for up to
5 years or 100,000 miles on the odometer, whichever
occurs first, calculated from the start date of the
Basic Limited Warranty, as set forth in Section 2.1(E).
D. Towing Costs Are Covered
The Powertrain Limited Warranty covers the cost of
towing your vehicle to the nearest authorized
Chrysler, Dodge or Jeep dealer if your vehicle
cannot be driven because a covered part has failed
3. What's Not Covered
3.1 Modifications Not Covered
A. Some Modifications Don’t Void the
Warranties But Aren’t Covered
Certain changes that you might make to your
vehicle do not, by themselves, void the warranties
described in this booklet. Examples of some of
these changes are:
• installing non-Chrysler Group LLC ("Chrysler")
parts, components, or equipment (such as a non-
Chrysler radio or speed control); and
• using special non-Chrysler materials or
additives.
But your warranties don’t cover any part that was
not on your vehicle when it left the manufacturing
plant or is not certified for use on your vehicle. Nor
do they cover the costs of any repairs or adjustments
that might be caused or needed because of the
installation or use of non-Chrysler parts, components,
equipment, materials, or additives.
Performance or racing parts are considered to be
non-Chrysler parts. Repairs or adjustments caused
by their use are not covered under your warranties.
Examples of the types of alterations not covered are:
• installing accessories — except for genuine
Chrysler / MOPAR accessories installed by
an authorized Chrysler, Dodge or Jeep dealer;
• applying rustproofing or other protection
products• changing the vehicle's configuration or
dimensions, such as converting the vehicle into
a limousine or food service vehicle; or
• using any refrigerant that Chrysler has
not approved.
B. Modifications That WILL Void Your
Warranties
These actions will void your warranties:
• disconnecting, tampering with, or altering the
odometer will void your warranties, unless your
repairing technician follows the legal requirements
for repairing or replacing odometers; or
• attaching any device that disconnects the
odometer will also void your warranties.