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Old 03-13-2013, 10:27 AM   #1
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Mod Additions and Factory Warranty

Has anyone ran into a warranty issue that has or has not been covered due to some modifications done to their Jeep? Most commonly, a lift?

Im mostly wondering if my 4" lift will throw the powertrain warranty to the trash?

Or is this a dealer specific call?

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Old 03-13-2013, 11:03 AM   #2
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This question, or misconceptions about the answer, comes up a lot. If you search for posts by me with the terms "void" or "warranty" you should find quite a bit of information.

That said, here's a part of my response from a prior thread:

Quote:
Originally Posted by MTH View Post

In the US, there are only four things you need to know.

First, jeep warranties your vehicle as it left the factory. Anything you change isn't covered, nor is anything damaged by what you change. So if you install a 5" lift that ruins your stock driveshafts, neither the lift itself is covered nor are the driveshafts. Everything else (your paint, radio, electronics, seat stitching, etc.) all remains covered by Chrysler.

Second, that rule applies regardless of what brand the modification is or who installed it. A dealer install of a Mopar lift is no different from a warranty perspective that a driveway install of a TeraFlex lift. All you accomplish with a dealer installed Mopar lift is spending a lot more than you have to.

Third, warranty obligations are a matter of LAW. While a particular dealer technician will be the first to make a call about whether he believes something is covered, whether he is correct or not is a matter of law and not up to him. Additionally, in terms of buying lifts through dealers, there is no reason to believe a dealer who possesses a COMMERCIAL INTEREST in selling you an overpriced lift with an overpriced install on a matter of legal advice.

Fourth, your warranty manual is available for download online or free and is short and easy to read. It has everything you need to know.
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Originally Posted by vankemp View Post
Im mostly wondering if my 4" lift will throw the powertrain warranty to the trash?
See the first point above. If there's any reason to conclude your lift, big tires, etc. caused the failure you're requesting warranty coverage for, then Chrysler has the right to deny coverage. If your mods did not cause the failure, then you're entitled to coverage.

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Old 03-13-2013, 11:08 AM   #3
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Just this passed weekend, my buddy was able to break the Carrier Bearing in his rear D44 in his Rubicon. He has a 3.5" AEV lift and 35" tires. The dealer is fixing it under warranty, he has less than 13000 miles on it.
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Old 03-13-2013, 11:16 AM   #4
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Quote:
Originally Posted by ferninAZ View Post
Just this passed weekend, my buddy was able to break the Carrier Bearing in his rear D44 in his Rubicon. He has a 3.5" AEV lift and 35" tires. The dealer is fixing it under warranty, he has less than 13000 miles on it.
And this brings up two other points. First, in addition to mods, your warranty manual also excludes abuse. Second, there's a difference between Chrysler having a RIGHT to deny coverage and actually DENYING coverage.

The practical effect of these issues is that if you have a mod that adds more stress to a part (like 35s do on an axle) AND you're wheeling hard offroad when you break something, there's really almost no reason for Chrysler to warranty the damage. It's excluded from coverage both as being caused by your big tires AND as being caused by your abuse.

BUT . . . that doesn't mean folks don't sometimes get coverage anyway. Member Green Machine got THREE new driveshafts under "warranty," even though they were clearly failing due to his 4" lift. I suspect that was mainly due to a dealer tech who'd rather get "free" money from Chrysler than argue with a customer, and who knew how to game the warranty system so as to minimize the chance the driveshafts would raise eyebrows at Chrysler.

So when you think of mods, offroading, and warranty, you should really think in terms of you being AT RISK for warranty denial. You might get lucky.
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Old 03-13-2013, 08:09 PM   #5
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Quote:
Originally Posted by MTH View Post

BUT . . . that doesn't mean folks don't sometimes get coverage anyway. Member Green Machine got THREE new driveshafts under "warranty," even though they were clearly failing due to his 4" lift. I suspect that was mainly due to a dealer tech who'd rather get "free" money from Chrysler than argue with a customer, and who knew how to game the warranty system so as to minimize the chance the driveshafts would raise eyebrows at Chrysler.

So when you think of mods, offroading, and warranty, you should really think in terms of you being AT RISK for warranty denial. You might get lucky.
Kinda of what I figured.

Im nearing my 36k mile mark. This will be my first lift w/ 35's and a few other tricks. I will hope for the best, from what I have been reading, and my off-road styles, I should be fine -- Thanks
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